The Old Post Office Campsite

Em va agradar Small campsite friendly staff when they were there. Lovely pub five min walk away. Great food lovely staff

No em va agradar Electric tripping. Emergency number nobody getting back to you. Both men’s showers not working no soap in toilets

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Del gerent: Thank you for your review!

I Just wanted to highlight a few of your dislikes.

Staff are on site daily to assist customers, If you are a late arrival, you are advised at the earliest opportunity to contact the site to inform them of this. in this case a member of staff contacted you, and was told that you would be a late arrival, so he informed you where your paperwork and pitch number would be left on arrival.

I Can only apologise for the electric tripping, Unfortunately on occasion the electric does Trip, depending on what customers have plugged in, If you need to get hold of a member of staff out of hours, it is advisable to call the out of hours number rather than text, text messages quite often are not received or heard, by the time your text message was received the problem had already been rectified.

We are sorry to hear you were having difficulties with the showers, you had reported both of them not working to myself at 08.30hrs monday morning, they were checked immediately and both found to be working completely fine. After speaking to other customers they haven't had any problems. The showers do not come on automatically, after inserting your 50p you do need to make sure the isolation switch is on and that you have pressed the power button for them to work.

I hope this clears up a few things, and we look forward to welcoming you back in the future.

Em va agradar The location in the West Lakes is superb. 15 minutes from Wasdale but also 15 minutes from the coast. The river running past the site is very beautiful and the Bridge Inn is a great place for a drink.

No em va agradar Not much. A small site but well looked after. It has all we needed.

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Del gerent: Thank you for your lovely review!

We are glad to hear you enjoyed your stay at The Old Post Office Campsite.

We look forward to welcoming you back again soon.

Em va agradar We loved this site. So clean and rhe staff were friendly and accommodating. We had a warm welcome when we arrived.
The pitch sizes we very good and it was a nice touch having the picnic benches.

No em va agradar Just a few little things
My partner had problems with shower 1.
I had problems with the door handle to the loo. I had to push it down really hard on a few occasions.
I think they need extra showers and toilets or separate wash cubicle, so you can have a private wash.
But these are only small things

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Del gerent: Thank you for your lovely review!

We are glad to hear you enjoyed the site, I can only apologise for the shower we are fully aware of the problems that keep happening and intend to have it rectified as soon as possible.

All the doors on site are newly fitted and are working absolutely fine They may be just a little stiff with them being new.

We will take onboard your other points and look to improve this in the future.

We look forward to you visiting the site again in the near future.

Em va agradar The setting was fantastic listening to the sound of the stream. The pitches are generous and good hard standing. The staff are fabulous and very welcoming. Pot wash and facilities are good, 50p for the showers last 10 mins which is plenty enough.

No em va agradar Nothing

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Del gerent: Thank you for your great review!

We are glad to hear that you enjoyed your stay at The Old Post Office Campsite, and we look forward to welcoming you back again soon.

Em va agradar The location by the river

No em va agradar Pay for showers

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Del gerent: Thank you for your great review!

We look forward to welcoming you back in the future.

Em va agradar Lovely clean site, added bonus having the river for fishing and a pub on the doorstep, staff very helpful and friendly.

No em va agradar Unfortunately there was a large group of people congregating around their vans, seemed to be together, took over the site which spoilt what could of been a lovely peaceful weekend, perhaps next time we would return out of season.

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Del gerent: Thank You for your lovely review!

We can only apologise for the large group that was on site during your stay, we do not allow group bookings on site as per our terms and conditions, the site is very much for couples and small families, however we were unaware that this was a group booking until they had all arrived on site. I hope this didn't disrupt your stay too much, and we will be keeping a very close eye on bookings in the future as this is not something we cater for.

We look forward to welcoming you back again soon.

Em va agradar Camp sight was in a beautiful setting however you need to remember your bug spray being near the river. We all had a great time on the river. We didn’t mind paying for a showers.

No em va agradar Only one problem. We all thought staff could be rude at times. One example was, we asked about a tight space for a friend that was arriving. He replied with I’ve not even got a caravan and I could drive with one better than any of you. We had a driller and a bus driver with us. And both thought the space was tight for a caravan.

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Del gerent: Thank you for your review!
I was exasperated and truly saddened to see your overall review of your stay at The Old Post Office Campsite.

We were extremely surprised when your extended family of 6+ caravans arrived on site. On our terms and conditions it states that group bookings are not permitted on site and bookings of two or more units travelling together are not permitted, however we were unaware that you were a group travelling together until you all arrived, we took the risk and decided to let you stay with it being a bank holiday weekend and the likelihood of you being able to book anywhere else at short notice would be very unlikely.

I watched your entire group of 6+ caravans arrive at the entrance causing humorous carnage and chaos blocking main access and attempting to manoeuvre into pitches big enough for a caravan and its towing vehicle, all while reversing into hedges, driving over and hitting large white painted stones and blatantly driving over the grassed areas. My comment was not meant to be rude, it was based on what I had seen.

Please understand that any "jesting" between the male members of your group and myself was received and taken in the kind and light hearted manner to which it was given and received throughout your stay.

I spent numerous amounts of time out of my maintenance schedule to show 2 children within your group various fishing spots and correct fly techniques to help them out. We lent a body board to another child within your large group, and when another member of your group had a hosepipe burst and spring a leak I pulled out a spare for them to borrow (for which they were truly appreciative). On the 2nd day of your stay another member of your group complained about insect bites to his lower legs, I offered and supplied a bottle of Jungle Formula (insect rep) which was never returned. My colleague also accommodated another two members of your group to stay, without booking and at very short notice.
To make you aware, we still have outstanding balances for 2 awnings and an extra nights stay from members of your "extended family". Customer service 3/10 ?

Moving forward we will be paying particular attention with regards to individual bookings travelling, arriving and holidaying together. In future to protect customers on site and staff we will be referring to and enforcing our terms and conditions.

Em va agradar Friendly staff. Good location for walks and the pub. Lovely pitch next to the river. Facilities clean with hot showers.

No em va agradar Having to pay extra to use an awning ( have already paid for the pitch).
50p for a shower.

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Del gerent: Thank you for your review!

We are glad to hear you enjoyed your stay and the facilities at The Old post office Campsite

The pitch booking is for 2 Adults and your unit i.e. one caravan/motorhome, Awnings are not included in the price and are clearly stated on all our booking platforms as an extra.

We look forward to welcoming you back again soon.

Em va agradar Good sized pitches, very clean, well laid out.

No em va agradar .

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Del gerent: Thank you for your lovely review!

We are glad to hear you enjoyed your stay at The Old Post office Campsite.

We look forward to welcoming you back again soon.

Em va agradar What an amazing site! The location is stunning - right next to a crystal clear river with a lovely pub just metres away and 19mins drive from the start of the main Scafell route. We had a good swim with wetsuits. Also recommend The Sawmill a few mins drive away for incredible brunch.

The toilets and showers are immaculate. It was quiet, but friendly. We will definitely be back.

No em va agradar Honestly, nothing.

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Del gerent: Thank you for your lovely review!

We are glad to hear you had a great stay at The Old Post office campsite and took full advantage of the lovely river running through it.

We look forward to welcoming you back in the near future for another great stay.