Pet Rescue Fundraising Campsite

喜欢 Good size pitches
Friendly owner
10 minutes drive to prestaten and Rhyl
Will definitely come back again

不喜欢 Nothing

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喜欢 superb location, no wifi, but that should not be an issue. 1/4 mile from village of deserth and its couple of nice pubs.
pitch very spacious, amenities are good, toilets, showers and dish washing. on site food and bar if required. good base for clwydian mountains.
main road could be heard throughout the night, it was busy due to a local event ongoing, normally its a quiet road in the evening. highly recommended

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喜欢 Stayed for 1 night and absolutely loved it. Large pitches to fit out car and tent, plenty of toilet and shower facilities. Added bonus of a catering van and a bar on the weekends. Staff were very friendly and helpful and gorgeous scenery.

不喜欢 Nothing

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来自经理: Thank you for your review and please do visit again we hope for longer next time. Yes we are very lucky to live with beautiful surroundings and we enjoy sharing those with like minded people who appreciate it.
Wishing you safe travels and happy camping
M

喜欢 No comment

不喜欢 Only site I know that requires vaccine certificates for dog. I get why - but it needs to be stated more clearly upon booking.
By the time you get the text its too late to cancel. Their answer to everything is to check T&Cs - so I advise to check very carefully before you book.
I had a certificate but couldn't stay because we had van trouble and poorly dog. Didn't get a refund - reason being in T&Cs.

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喜欢 A great site! Highly recommended, with great facilities with a play area, catering on site, hot showers and even hot tubs that you can hire! The site is very well run and organised. A big shout out and thank you to the team who make sure everyone has an enjoyable time 😃

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来自经理: Thank you all very much for your great review, it was smashing to see everyone enjoying each others company and having fun in the sun. You will be very welcome on your next trip and we wish you all well happy camping and safe travels until next time x
M

喜欢 Absolutely loved our stay, staff all helpful and friendly. Lovely campsite with basic amenities but super for the price!!
Very keen to keep noise to a minimal after 10pm and kids were all given sweets in the morning if they stayed quiet through the night.

不喜欢 Had very noisy rude neighbours on our pitch through one night. However, owner sorted it asap which we were all very grateful for.

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来自经理: Happy you enjoyed your stay and enjoyed all our facilities. Very sorry about your noisy neighbours I always advise camper to phone me (not message as I am asleep) no matter what the time is and I will attend straight away, They were given a warning and told to apologies to everyone they kept awake when I woke them at 8.15am, I think they got the massage.
We hope to see you again and wish you happy camping and safe travels until then
M

喜欢 Absolutely loved camping here with the family. Have stayed a few times before in a 2 man tent with the eldest and have always found it nice and peaceful but staying with the family was really amazing. Firstly thanks to Marj for being so welcoming and lovely. She was really helpful and it felt like the site was well cared for, she even drove round each morning with a giant sweet bucket for the kids, it felt like a proper family atmosphere. The site itself is in a stunning little location with beautiful surrounding views of the hills around Dyserth. We were mostly lucky with the weather and with the site being really open and spacious, it was lovely siting outside our tent each evening whilst the kids went off and played on the park. This was another bonus, the park is in the centre of the campsite on site 1 and so the kids can go off and play for hours and you can keep your eye on them, never had that at any campsite before, we found it brilliant!

The facilities were great, simple and basic but thats exactly what we love when camping. Toilets/showers/pot wash/water stations etc, were all spotless and working well.

I would highly reccomend staying at this site, we had an absolutely wonderful time and it felt very homely and peaceful during our stay. We shall be back on our next trip definitely!

不喜欢 Nothing to dislike whatsoever.

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喜欢 nothing

不喜欢 booked last minute, they wouldn’t let us on the site as i didn’t have my dogs vaccination card, which when i read terms and conditions i understood but the woman was very very rude !! wouldn’t refund us or nothing, after driving 3 hours left us stranded in wales would not recommend!

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来自经理: I was not rude but as you were not the person who made the booking or the dogs owner & I had already explained to the young lady who booked and was the dogs owner and she had accepted the reason why I refused admission, as she admitted not reading the T&C on Pitchup or on our email confirmation.
You came into reception shouting demanding a refund as the T&C were broken no refunds are due, the booking was for 3 young adults & a dog for 1 night I think you have caused a fuss were non was required. Visitors starts earned 0*

The T&C for dogs arriving on site are clearly stated}
Please don’t blame the staff if you don’t read our T&C
2. Upon arrival, proof of an up-to-date vaccine is required for your pet to stay on-site. This requirement protects both our pet visitors and the rescue dogs from illness. For safety, dogs must always be on a lead while on our premises.

喜欢 Friendly staff, well-maintained campsite. Pitches are reasonably level and ours had an Astroturf areas, which helped keep the tent clean. Facilities are basic but in good working condition. Owner seems to maintain quiet hours. Just outside of Dyserth many north Wales places a short drive away

不喜欢 Nothing really. Did notice that as some of the loos are in cabins they creak and move a little... could maybe put a few more stabilisers /blocks under them to make it a bit more stable

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来自经理: Yes our staff work very hard to keep the campsite clean and presentable, we do thank you for your review and yes the toilets are up on chassis as we flood in the winter but they are very safe a little movement in the high winds is expected, but can give campers concern but (hay you'd pay more if they were on the funfair:)
Thank you for your lovely review, and until your next visit stay safe and many happy hours camping
M

喜欢 Nothing as didn't stay

不喜欢 Dogs vacation form isnt high enough on requirements for site

Didn't realise had to check a mile down the email,

Site said should be at top of email from site which still haven't received,

Turned up before 2pm and was made to feel they was doing me a favour by speaking to me before 2pm

Booking was cancelled by site
no refund

Ruined our camping away with the dog

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来自经理: See Pitchup T&C clearly stated
Also your confirmation email directly from the campsite states item 2 (copied for you below) Clearly States & explains why
Please don’t blame the staff if you don’t read our T&C
2. Upon arrival, proof of an up-to-date vaccine (photo of V/card or Email on your phone) is required for your pet to stay on-site. This requirement protects both our pet visitors and the rescue dogs from illness. For safety, dogs must always be on a lead while on our premises. Don’t forget to bring poop scoop bags.

I spoke to you during my lunch break instead of making you wait until 2pm