Heathside Holidays

Tyckte om No

Tyckte inte om Extremely disappointing experience – Unprofessional management and completely family-unfriendly
We booked 7 pods for a weekend getaway (Saturday to Monday) with our families and kids. Unfortunately, our stay was completely ruined by two individuals claiming to be the managers
Around 10:00 PM, they came to our area complaining about noise and abruptly ordered us to "go to sleep." Since we had young children, we politely agreed to quiet down and put the kids to bed. We had already checked with our nearest neighboring campers earlier, who had no issue with us chatting.
By 10:30 PM, the female manager returned—this time with a dog that jumped onto my friend. She aggressively demanded that we shut down our BBQ and go to sleep. We complied and stopped the BBQ by 11:00 PM. However, we politely but firmly explained that while we would keep our voices down, we were paying guests who had gathered to catch up with friends, and they had no right to dictate a strict bedtime for adults in an outdoor campsite.
Instead of handling the situation professionally, they threatened to evict us on the spot or call the police if we didn't go to sleep immediately. Since we had all been drinking alcohol responsibly, driving away was not even a safe or legal option. I told them to go ahead and call the police.
When the police officers arrived 30 minutes later and heard our side of the story, they completely sided with us. The officers confirmed that we had every right to stay awake, chat, and sit outside or inside our pods as long as we kept the noise level reasonable. The police even apologized for having to respond to such an absurd call.
We ended up staying up chatting until 3:00 AM without further issues, but the management’s power trip completely ruined our evening.
Do NOT recommend this place if you are traveling with kids, planning a social gathering, or expecting basic hospitality and respect. They are extremely hostile toward families and have zero customer service skills.

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Tyckte om Size of pitches, games field, lovely site.

Tyckte inte om Nothing!

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Tyckte om Space and location. Relaxed atmosphere

Tyckte inte om Only one toilet and shower for whole site!

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Tyckte om Fantastic site, I’ve been going for years, that says it all. Warm friendly welcome and great facilities.

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Tyckte om Clean spaces, nice open fields, loads of space for the kids to roam & play, small woodlands at the back. Huts were reasonably facilitated. Good location to a local pub that’s walkable. Great little shop onsite reasonably priced.

Tyckte inte om Only 1 shower in each of the toilets & an extra disabled toilet, which isn’t enough for the size of the park. Tried cleaning in between uses but the mop wasn’t clean, really needs to have someone around to keep the toilets clean in the mornings.

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Tyckte om Size pitch great. Well stocked shop. Plenty facilities for children. Lovely setting.
Friendly staff. Clean facilities

Tyckte inte om Gents only had 1 toilet and 1 shower as far as I could see.

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Tyckte om Lots of space around the glamping pod to park and sit out.

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Tyckte om We stayed here last year and now this year. Hopefully will book again for next year. If this isn't a recommendation then nothing is!

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Tyckte om Suitable for all my family, old and young. Age range 60 years down to 7 months. Peaceful. Have been using site for past four years and always have the best time. A place where we can all be together.

Tyckte inte om Cleaners need to check toilet brushes in pods. Also lots of cobwebs.

Bookings were confused despite 3 separate phone calls.

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Tyckte om I have stayed at this site for over ten years so to have to give a write up seems odd! Of course it’s great or I wouldn’t keep going year after year! It clean, tidy, very friendly both the owner and staff. The shop is perfect and the site couldn’t be in a more beautiful spot.

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