Bryn Bach Caravan and Camping Site

Понравилось Everything

Не понравилось Not much

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Понравилось Lovely site and friendly staff

Не понравилось We booked a non electric pitch not realising we would be in the tent field. Ended to manoeuvre down a very narrow hedged avenue to access this area. It was just wide enough to fit.

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Понравилось Nothing. The location was the only positive, but the terrible experience ruined ever

Не понравилось We were completely scammed by this site. When we arrived, they assigned us a terrible, unsuitable plot that looked nothing like the pictures we booked on Pitchup. When we complained that this was not the location shown in the listing, we were bluntly told that the advertised area was fully booked, so they just crammed us into this useless spot! If there was no availability in the proper area, they should have been honest at the time of booking instead of taking our money and dumping us in an awful space. The pitch itself was totally unfit for camping. To make matters worse, the facilities were appalling—the showers were virtually unusable, and the toilets were so cramped and poorly maintained that using them was a struggle. On top of that, there wasn't a single bin near the pitches, forcing us to walk a huge distance just to dispose of our rubbish. The site manager/owner is extremely irresponsible, dishonest, and lacks basic respect for paying customers. Do not be fooled by the pictures on Pitchup like we were! This ruined our stay, and we are demanding a full refund.

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Понравилось Lovely peaceful site with stunning views.

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Понравилось Very good site, lots of space and clean facilities

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Понравилось Lovely site, quiet with great size pitches at a reasonable price.. Decent amenities and helpful staff, would recommend.

Не понравилось Shower was cold if went in too late in the morning, but not a huge problem.

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Понравилось Nice relaxed campsite, large pitch with great views of Abersoch. Loads of hot water for showers and washing up.

Не понравилось The smaller loo block in the camping field was in need of a bit of attention.

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Понравилось Great Location & Facilities

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От менеджера: Thank you Ellie :)

Понравилось The grounds where lovely, showers and ammentities always kept clean

Не понравилось Unfortunately, our experience with the site manager was disappointing, particularly due to his manner and the patronising tone he used when dealing with both us and our neighbours.

Our neighbours received two warnings about noise, despite their tent being less than five yards from ours. We were in a position to clearly hear what was happening, and at no point did we hear them being excessively loud or playing loud music. In my opinion, they did absolutely nothing wrong. What was particularly disappointing was the way the site manager spoke to them. His manner was extremely patronising, and he spoke to them as though they were children rather than paying customers. It was this manner and tone, rather than simply being spoken to about a site rule, that made them feel uncomfortable enough to leave the site early.

We were also told that the site manager had spoken to other tents about noise, although our neighbours said that this had not happened.

On another occasion, the site manager barged in front of me while I was walking into the top-site showers. He also told my son off twice for riding his electric bike, despite him using it on the slow setting. We noticed several other children riding electric bikes at considerably higher speeds without being spoken to, which made the situation feel inconsistent and unfair.

During the second half of our stay, we had new neighbours whose dog displayed very aggressive behaviour and unfortunately bit my husband on the leg. This was understandably concerning and further affected our overall experience.

Overall, while we completely understand that site rules need to be enforced and that staff have a responsibility to maintain a safe and enjoyable environment, we felt that the way certain situations were handled was unnecessarily confrontational and inconsistent. In particular, the site manager’s manner and patronising tone had a negative impact on our stay and, in our view, directly contributed to our neighbours deciding to leave early. We would strongly encourage management to consider how concerns are communicated to guests, as people can be reminded of the rules without being made to feel belittled or spoken down to.

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Понравилось All good, lovely site. Facilities nice and clean

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От менеджера: Many thanks for leaving us a review Laura. We really appreciate it. We hope to see you again :)