Care Ashore Campsite

Понравилось Lovely place, friendly and helpful staff. Has everything you need.
I own a house in the nearby Dunsfold village, so sometimes have to make the journey here. Will be staying again for sure. Graham & Milgen.

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Понравилось A large site with plenty of space to explore on a walk about within the grounds . Ideal for a peaceful stay with open countryside and views from the site . Been many times and always found a warm welcome when visiting the social area located in the main building.

Не понравилось On visiting the site we learned that on several occasions this year a certain type of touring folk caused big problems refusing to vacate the site on completion of their stay .Their type of unruly behaviour should never be tolerated and although the management did after a while have security serve an order on them to vacate the site I’m now troubled on wanting to re- book another stay without first asking for reassurance that all is well as this unsavoury situation should never arise if certain channels are followed .. I hope that there is a way forward to prevent this happening again.

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Понравилось Our 3rd visit here and just love it, nice sized plots, quiet and peaceful yet short driving distance to many places, grounds beautiful but most of all the people are all so very friendly, booked to return

Не понравилось Toilets and showers need updating but wouldn’t stop me returning and rarely get WiFi in your van

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От менеджера: Thank you for your lovely review and for choosing to stay with us for a third visit.

We're delighted to hear that you enjoy the spacious pitches, peaceful surroundings and beautiful grounds. What means the most to us, however, is your comment about the friendliness of the people here. Creating a warm and welcoming atmosphere is something we take great pride in, so it's wonderful to know that this keeps bringing you back. We're also thrilled that you've already booked your next stay!

Thank you for your constructive feedback regarding the toilet and shower facilities and the WiFi. We appreciate these comments and will consider them as we continue to improve the campsite experience for our guests.

We look forward to welcoming you back to Care Ashore very soon.

Best wishes from the Care Ashore Team

Понравилось Excellent site, beautiful setting, good facilities. Our stay was only marred by the presence of a number of travellers who, although polite, did not monitor their children. Unfortunately there was also a power cut on the morning we left and no not water for washing up. However, this wouldn’t have stopped us staying an extra night if there had been a pitch available, and won’t stop us staying again in the future.

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От менеджера: Thank you for your lovely review. We're delighted to hear that you enjoyed the site, its setting and facilities, and that you would consider staying with us again.

We're sorry that your stay was affected by the behaviour of a group of guests and appreciate your understanding of what was an unusual situation for the campsite. Please be assured that once the booking had ended and the group refused to leave, we took the necessary steps to resolve the matter as quickly as we legally could.

We'd also like to apologise for the power outage on the morning of your departure. Unfortunately, this was beyond our control, but we appreciate the inconvenience it caused.

Thank you again for your feedback and support. We look forward to welcoming you back to Care Ashore in the future.

Best wishes from the Care Ashore Team

Понравилось Scenery great, pitches good, Ladies washrooms ok

Не понравилось Mens washroom a bit grim. .

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От менеджера: Thank you for your review and for taking the time to provide feedback.

We're pleased to hear that you enjoyed the scenery and found the pitches to be of a good standard. We also appreciate your comments regarding the washroom facilities.

We're sorry to hear that the men's washroom did not meet your expectations during your stay. Our team works hard to maintain the facilities, and your feedback will be shared with them as we continue to look for ways to improve the guest experience.

Thank you again for your comments, and we hope to welcome you back to Care Ashore in the future.

Best wishes from the Care Ashore Team

Понравилось Location, beautiful scenery, friendly staff

Не понравилось noise from aircraft (can't be helped when close to Gatwick!)

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От менеджера: Thank you for your review.

We're delighted to hear that you enjoyed the beautiful scenery, peaceful location and friendly welcome from our team. We’re fortunate to be surrounded by wonderful countryside, and it's always lovely to know our guests have appreciated it.

We completely understand your comment regarding the aircraft noise. While our proximity to Gatwick can occasionally mean planes overhead, we're pleased that this didn't detract from your overall enjoyment of the site.

Thank you for taking the time to share your feedback, and we hope to welcome you back to Care Ashore again soon.

Best wishes from the Care Ashore Team

Понравилось We have been coming to this site for 17+years, we have seen some changes over the years but all good. We love the atmosphere and friendliness of staff and residents. Normally very clean facilities.

Не понравилось There were 4 vans of travelers who arrived on our second night and completely ruined our stay. The kids ran wild, no respect. The men were driving in and out all day and evening and the women did not discipline the kids. On one occasion we came back to discover they had been in our awning, luckily we did put our things in our caravan but they still got some awning poles and also the front of our caravan where Jockey wheel is the surround was cracked. Obviously we couldn't say any thing as we had no proof and did not want confrontation. We also witnessed the kids and dogs who were off leads running around in Glamping field and climbing into the cow field. Going into other people's awnings and taking things and on one occasion one of the kids took a knife to a tent and made a hole when the owner asked them about it they denied it of course. We left today and the enforcement officers were there. Shame they were not dealt with sooner because it just spoilt our stay you felt you couldn't go out in case they touched and damaged our vans etc. and it has put us off coming back. We pay good money to stay and our week was not a pleasant one. I felt sorry for the staff that had to clean the toilets as these were disgusting after the travelers used them. They also used the camping field as a toilet. I was pleased to leave and I've never felt like that before.

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От менеджера: Thank you for your review and for your loyalty to the campsite over the past 17 years. We're delighted to hear that you continue to value the atmosphere of the site, our staff and residents.

We are very sorry that your stay was affected by the behaviour of a group of guests. We appreciate how unsettling this was for you and other campers.

The group in question had made a legitimate booking and were initially on site lawfully. When they failed to leave at the end of their stay, we immediately began the appropriate legal process. Unfortunately, we were unable to remove them ourselves and were required to follow the correct procedures. As soon as we were legally able to do so, enforcement agents attended, and the group was removed from the site.

While this was an unusual situation, please be assured that we dealt with it as quickly and efficiently as possible and remained focused on the safety and wellbeing of our guests throughout.

We are sorry that this incident overshadowed your visit and hope that you will consider returning in the future so that we can provide the experience you have enjoyed with us for so many years.

Best wishes from the Care Ashore Team

Понравилось Lovely calm site , beautiful grounds and very reasonably priced.

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От менеджера: Thank you for your review.

We're delighted to hear that you enjoyed the peaceful atmosphere, beautiful grounds and value for money that Care Ashore offers. Providing a relaxed setting where guests can unwind and enjoy the countryside is exactly what we aim for.

Thank you for taking the time to share your feedback. We hope to welcome you back to Care Ashore again soon.

Best wishes from the Care Ashore Team

Понравилось Very relaxed campsite, social club was good with friendly residents.
Shower room was ok with space to get dressed.
Shower shacks were fun, although only one had hot water.
Fellow campers were also great company.

Не понравилось The private road past the hard standing pitches was quite busy and at times noisy.

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От менеджера: Thank you for your review. We're delighted to hear that you enjoyed the relaxed atmosphere of the campsite, the social club and the friendly company of both our residents and fellow campers.

It's also great to know that you found the shower facilities spacious and enjoyed our unique shower shacks. We apologise that not all of the shower shacks had hot water during your stay and will ensure this is checked by our team.

We appreciate your comments regarding the road traffic near the hardstanding pitches. While the road provides access for residents and visitors to the Estate, we understand that it can occasionally be busier than guests might expect.

Thank you again for your feedback and for choosing to stay with us. We hope to welcome you back to Care Ashore soon.

Best wishes from the Care Ashore Team

Понравилось Very nice calm atmosphere and beautiful countryside. I really enjoyed the bar in the evening.

Не понравилось Not much to dislike!

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От менеджера: Thank you for your review.

We're delighted to hear that you enjoyed the peaceful atmosphere, beautiful countryside surroundings and our clubhouse bar. Creating a relaxed and welcoming environment for our guests is something we take great pride in, so it's wonderful to know that you had an enjoyable stay.

Thank you for taking the time to share your feedback. We hope to welcome you back to Care Ashore again soon.

Best wishes from the Care Ashore Team