Clean toilets and showers, helpful staff
Victoria J.
Confirmada
- Lote de grama com eletricidade
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Traduzir (Traduzido por Google Translate)Gostou: Clean toilets and showers, helpful staff
Não gostou: –
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Traduzir (Traduzido por Google Translate)Gostou: Spacious fields
Não gostou: We have visited hop farm a few times and keep going back as like it there. However this time felt a little let down. The toilets/showers were very dirty. A couple of toilets broken or lacking tissue, no working soap dispenser for a whole day. I wouldn’t say it’s one of the cheaper campsites so would expect it to be maintained a little better
I am sorry that you were disappointed with your stay this time.
The facilities are cleaned and re-stocked 3 times per day over the weekends, if any thing is lacking please let us know when you are staying not after you have left. When breakages are reported they are fixed, the weekend of your visit 1 lock on a door was reported as being broken off, a new one was fitted within a couple of hours,however there is still no sign of any broken toilets!!
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Traduzir (Traduzido por Google Translate)Gostou: Lovely staff upon arrival . So much space you don't feel cramped. Fantastic access to river for paddleboard and canoe.
Não gostou: Toilets could do with an update.
Thank you for choosing to stay with us.
We had the larger building open as to save queuing, however they do need an update, I will pass your comment on to the management.
We look forward to welcoming you again.
Level pitches. Quiet Showers need cleaned more often
joanne T.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Quiet
Easy check in
Close to River access
Good for kayaks and SUPNão gostou: Each time I went to toilets/showers were dirty. The shower cubicles are small and only one hook
I only saw cleaners once at 1pm
They need more regular cleaning
Shop not well stocked no bread or fresh milk
I am sorry you did not enjoy your 2 night stay.
The showers and toilets had 3 daily cleans the 1pm would have been the second clean of the day, other guests staying at the same time have commented how clean they were. The cleanliness in-between cleans is down to how guests leave them. The showers have 1 hook on the inside for towels and 1 hook on the outside to keep clothes dry.
We used to sell fresh bread, milk, eggs and bacon however there was not much call for it which meant most of it being binned due to going out of date which is a waste. The closest shop is either a 2 minute drive or a 20 minute walk along the river.
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Traduzir (Traduzido por Google Translate)Gostou: sunny weather!
Não gostou: facilities sub-standard clean, noisy neighbours (until 4 a.m.), double-booking for our pitch
I am sorry you did not enjoy your 1 night Bank holiday stay.
Your electric pitch was not double booked, the pitch you were allocated had people on the next pitch taking up too much room, we gave you a larger pitch than you booked to rectify the situation.
The toilets and showers were cleaned continuously from 7am until 7pm,from 7pm until 7am we asked for guests to clean up after themselves as much as possible (this was put in writing and everyone checking in received a copy) it also included No music permitted after 10pm and noise must be kept to a minimum, please be respectful of other guests.
We did a patrol of the campsite at 10pm for over 1 hour and do not come out again unless notified by using the mobile number printed on the front of everyone`s check-in cards. If no one calls us we presume there are no issues on the campsite.
Loved the size, layout and facilities, will definitely stay again …
Dawn G.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Loved the size, layout and facilities, will definitely stay again 😊
Não gostou: –
Thank you for choosing to stay with us especially over the busiest weekend of the year and for leaving a review.
We look forward to your next visit..
Highly recommend
Alison B.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: We enjoyed lovely walks along the river and had fun playing in the woods exploring and climbing. Very clean shower/toilet facilities.
We love staying hereNão gostou: We have no complaints ever when we stay at Hop Farm
Thank you for your loyalty in choosing to stay with us and sharing your photos.
We look forward to your next visit.
Helpful staff on arrival, very spacious fields to camp (pick …
John G.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Helpful staff on arrival, very spacious fields to camp (pick your own pitch) facilities were pretty good ..
Não gostou: –
Thank you for choosing to stay with us and that you enjoyed yourselves.
We look forward to your next visit.
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Traduzir (Traduzido por Google Translate)Gostou: Very friendly reception. Felt welcome. Place Was quiet.
Não gostou: Showers were not very clean -but there were many guests...
Thank you for choosing to stay with us.
The older shower and toilet block that was being used does need a re-fit, it is becoming difficult to keep the tiles looking fresh and clean.
We look forward to welcoming you again.
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Traduzir (Traduzido por Google Translate)Gostou: Really enjoyed our stay. Camp site is just right for us. We were with family and friends. It was our first time staying as a ccouplebut we have been down over the years with family. Would definitely recommend. Surrounding firkds are great and their us a lovely cafe near by that serves great food
Não gostou: –
Thank you for your loyalty in choosing to stay with us and that you enjoy your visits.
We look forward to your next visit.
Thank you for choosing to stay with us.
We look forward to your next visit.