Facilities all good. Pitch flat and good. Will come back. …
Stephen B.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Facilities all good. Pitch flat and good. Will come back. A lot of room in the field if no hook up required. Big site so might be busy at peak times but it was fine for us. (last weekend of school summer holiday)
Ideal for riverNão gostou: Exit sign posting not good (very minor thing I am aware)
Best place for family
Saulius V.
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Traduzir (Traduzido por Google Translate)Gostou: Best place for family
Não gostou: –
Thank you for choosing to stay with us and for leaving a review.
We look forward to your next visit.
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Traduzir (Traduzido por Google Translate)Gostou: Clean toilets and showers.
Nice bridle paths for walking.
Nice level pitch.
Good value for money.Não gostou: On arrival at reception the female receptionist did not even acknowledge our presence but instructed the male who was present, to deal with us which he did in a half hearted manner. Maybe they’d had a long day ? I don’t know.
Not impressive. Sorry. Big fail.
Campsite was noisy with road noise from nearby main thoroughfare. Party ongoing until 3:00 am. Poor lighting in general and poor signage for anything including the site vehicle exit.
When you arrived in the evening I was in the middle of sending a guest due to stay an urgent email and asked the other staff to member to check you in to avoid you having to wait. I am sorry that you felt neglected and ignored by us and did not enjoy your overnight stay.
When I came out at 10pm to lock the gates I checked that there was no music being played or loud talking, the whole of the campsite at this point was very quiet. On the front of your check-in card under your pitch number and above your name is printed the 24 hour number to call for any issues or concerns whilst you are staying.
The field you stayed on has low lighting in several areas and the lights from the washing-up sinks and showers/toilets also light up the bridge across to them. When you book on Pitch-up under the Please Note section it says, Guests are advised to bring a good quality torch with them as parts of the site are unlit.
As the campsite is near the main road there will be some traffic noise.
Well worth visiting excellent
Glen C.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Sue was fantastic staff couldn't help enough pitch was freshly cut toilets and showers were always clean
We stayed for August
We kayaked to Tonbridge and teapot Island set swings in trees for grandchildren
Totally fantastic holiday
We see deer and bunny's on field
Again sue in office was fantastic
Thanks for making this so goodNão gostou: Only dislike was stupid people driving to fast
Thank you for your loyalty in choosing to stay with us and that you enjoy your visits.
If only there was a way to stop people driving too fast, apparently the 5mph signs and a printed letter given to everyone when checking in with the top site rule saying " THE SPEED LIMIT EVERYWHERE ON THE CAMPSITE IS 5 MPH" does not stop some guests adhering to this.
We look forward to welcoming you again.
Staff are very friendly and work hard looking after the Farm grounds.
STUART D.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Busy site but very friendly and family orientated.
Good sized flat pitches with excellent fresh water access next to our location.
Nice a quiet at night.Não gostou: When the site is very busy ( Bank Holidays etc.) Extra more frequent cleaning of the toilets and showers would be good.
Thank you for choosing to stay with us especially over the busiest weekend of the year.
The showers and toilets had 3 daily cleans, the cleaner did find it difficult to clean at times unfortunately due to the abuse he got from some campers, he has sadly left us even though he welcomed having a security guard for the shower and toilet block on the Saturday and Sunday from 7am until 7pm, cleaning the whole 12 hour shifts.
We look forward to your next visit, hopefully you will be able to stay outside the August Bank Holiday as the campsite is so lovely when less crowded.
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Traduzir (Traduzido por Google Translate)Gostou: We had a great time camping with friends at Hopfarm. The location is perfect for exploring the nearby river and nearby pubs and attractions. The facilities were good and the staff were friendly and helpful.
Não gostou: It was a shame that the play park for the kids was closed as that would have been brilliant for entertaining the kids. There was a real lack of recycling at the site so would have liked to have seen this.
Thank you for choosing to stay with us especially over the busiest weekend of the year and leaving a lovely review.
It is unfortunate that The Hop Farm and Family Park is closed as guests got half price entry to visit between 10am and 4pm weekends and school holidays.
The re-cycling goes into the main bins and these get sorted by the collection company.
We look forward to welcoming you again.
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Traduzir (Traduzido por Google Translate)Gostou: Big trees for shade. Size of site
Não gostou: Toilets were often blocked..soap dispensers didn't work. One toilet had old blood spatter all over inside of door
Showers in brick block were tiny forcing you to change and leave your belongings on a bench outside.. something I didn't want to do . There were two better showers in he newer block but that was often closed
There were lots of groups.. who could be noisy and language was pretty strong but they were usually quiet by 11. If you didn't need electric though you had endless space and peace..more like wild camping there were no swings but there was lots of space for kids and many enjoyed bikes and scooters
When the cleaner or guests report blockages these are dealt with by maintenance upon being notified, the soap dispensers are checked and replaced every time they are cleaned, if they are empty in-between cleans and any other issues please notify either the office or our mobile number printed on the front of every check-in card given to guests when they arrive.
The smaller shower block have 3 showers, these are used when the campsite is quiet or when busy to supplement the larger ones. The larger block has 1 hook on the inside of the showers for towels (shampoo etc.. would have to be placed on the floor and 1 hook on the outside to hang clothes or a bag on.
We do ask guests to be considerate of others and this along with the camp site rules are on a print out handed out to everyone when checking in.
Good site nice pitches toilet facilities needs a massive improvement
Andrew C.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Peaceful with lots of open space
Não gostou: Toilet block was disgusting and all toilets were blocked and filthy.
For such a big site and being the hop farm I expected much cleaner facilities.
Thank you for choosing to stay with us.
The older block was open during your stay with regular daily cleans, in-between cleaning we ask for guests to clean up after themselves as much as possible (this is in writing and everyone checking in receives a copy, it also includes the campsite rules).
As soon as any blockages or breakages are reported these are rectified as soon as possible. The only thing reported whilst you were here was a lock on one of the ladies doors had been broken off.
Hopefully your next visit will be problem free.
Great location, very accommodating and friendly. Clean facilities.
Tara L.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: The space, and choice of tent pitches. The location to the river for perfect for kayaking and walking.
Não gostou: The little shop didn't sell fire wood, this would have been useful/practical.
Thank you for choosing to stay with us and that you enjoyed your visit.
We look forward to your next visit.
Nice enough site with friendly staff but showers could be better
Harriet P.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: I loved that it was such a big site with a choice to park anywhere we wanted as we were non electric.
I loved that they have lots of toilets & showers available.
I loved that they have a carboot sale on the weekends
Não gostou: I didn’t like that they have mouldy showers as it was specs of mould on the cubicles and not washed properly.
I didn’t like they’re isn’t any extra room to have a shelf or windowsill as an example to put my towel or belongings.
If you hang anything on the back of the doors they can get wet in the block with just the cubicles.
Thank you for choosing to stay with us and sharing your photos.
There is 1 hook on the inside of the showers for towels (shampoo etc.. would have to be placed on the floor as shelves would reduce the amount of room especially for mum`s who have young children in with them) and 1 hook on the outside to hang clothes or a bag on.
The older block that was open is in need of a re-fit as it is not possible to do a deep clean on a daily basis.
We look forward to your next visit.
Thank you for choosing to stay with us.
During school holidays it can be very busy especially at weekends.
We look forward to your next visit.