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Traduzir (Traduzido por Google Translate)Gostou: Very friendly and helpful stafdfd. Great amount of space, and quiet.
Não gostou: –
Terrible site, didn't feel safe, would definitely avoid.
Adrian S.
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Traduzir (Traduzido por Google Translate)Gostou: Nothing about the campsite, but nearby Oasts were interesting
Não gostou: The site was like a travellers camp. Work vans, old lorries and scruffy old caravans. Pitches were small and not maintained. Main bathroom buildings were closed and the ones open when we arrived weren't clean. They seemed to have been cleaned in the morning, but the toilets were blocked and wouldn't flush properly, there was no heating, not hot water at the sinks and the hand dryers didn't work.
I am sorry you did not enjoy your 1 night stay.
We do have 3 pitches being used by contractors for a couple of months working locally to improve the Tonbridge area.
There are lorries in car park A but this is not anywhere near the campsite. Regarding scruffy old caravans,unfortunately not everyone can afford brand new ones.
We are in the process of revamping all of the hardstanding pitches which could take a while to be completed.
The showers and toilets were cleaned twice the day you arrived and only guests staying here can use them. Had we been informed of the blockages and none of the hand dryers working this would have been fixed, however no-one mentioned this to us either during your stay or after you left. There is plenty of hot water in the sinks and showers, it can take a minute for the water to come through hot.
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Traduzir (Traduzido por Google Translate)Gostou: The scale of the site and it's direct link with the river walks.
Não gostou: No WiFi available.
Thank you for choosing to stay with us especially out of season and that you will recommend us and visit again.
We do not have Wi-Fi apart from in the office which is why it is not advertised when booking.
We look forward to your next visit.
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Traduzir (Traduzido por Google Translate)Gostou: Staff nice and friendly.
Não gostou: Asked for hard standing. Not hard standing. Mud road. Mud everywhere. Mud to get over bridge to shower block. Shower block freezing. No heat for shower block. For an all round yearly site would of thought shower block would be warm. Very noisy from circus which we didn't know about until booking in and was there all week. So really not happy with site. Found nice walk for dog in woods which expect to be muddy this time of year. Would not stay here again.
I am sorry you did not enjoy your stay at the campsite.
There are plans to improve the hardstanding making it longer and wider to avoid stepping on muddy grass. There has been a lot of rain the last few weeks making the whole of the campsite including the fields for walking through extremely muddy.
There are also plans to hopefully put heating in the shower blocks, however many guests staying in motorhomes and caravans have their own facilities.
When looking to book on Pitchup under the "Please Note " section it states "Throughout the year large events take place and the site is open to the general public".
The circus(out the front,not on the campsite)were here during the February school holidays and they had a show at 7pm the day you arrived and the following days of your stay either 2 or 3 shows 11am,2pm and 5pm.
Perhaps you would have enjoyed your stay if it had been better weather and during term time.
Avoid if you can is my advice.
James C.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Nothing
Não gostou: On arrival we were given our pitch on touring site and told by reception they were busy with long term stays. The hardstanding pitch was tiny and covered in moss. When we got to pitch we saw it was busy with sign marked vans and contractors. There was also the obligatory tree surgeon vans. It wasn't an inviting scene and we did not stop and drove out. A motorway service station car park would be more appealing.
I am sorry you felt you had to leave without returning to the office or taking your dog for a walk to enjoy the Kent countryside on offer directly from the pitches.
The hardstanding pitches are set to be re-done in due course.
During off peak/low season our policy is different to other seasons and we have 4 pitches available for contractors who are working locally and 1 tree surgeon. They are out all day and park their vans next to their caravans after work and weekends. They and our other long stay guests are respectful of the campsite and all guests staying here whether short or long term.
Needs the manager to spend some money to make it an all year site.
Hannah N.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Sue the site warden was very helpful. She understands the site and should be made manager (in our opinion) The location was good, bus stop close by, pub nearby and great river walks.
Não gostou: roadways in the camping field to be better maintained or tarmacked - it was very muddy getting around the site
- hard standings to be made wider and better hard material as around the pitches again it was very muddy and you end up bringing all that mud into van.
- foot path from the camping field to the toilet block / foot bridge again very muddy and very slippery
- the water point to our pitch 18 was cracked so we used other points on the site.
- lighting in the toilets / showers to be upgraded as when showering the timer would go off so you were in the dark. Also the ladies had some broken lights.
- heating to be put in the showers for the winter as it was freezing in there at times especially after being under the hot water.
-needs enclosed washing up facilities
- I know this niggle could be down to other campers but often the shower cubicles were quite muddy - possibly more cleaning or if the roads / paths were upgraded the issue wouldn't occur in the first instance
- our pitch was right next to where they were doing works so the workmen were churning the grass and mud right by our van so made it harder to get around as well.
- walk way to the toilets flooded as well after a storm so better drainage around the toilets is needed. The path was very slippery after this as well from all the mud
Thank you for choosing to stay with us especially out of season.
Reviews even negative ones help us to improve your stay, this has been read by the manager and he has said some of the above are on the list to do by the maintenance team in due course weather permitting.
We hope you will visit us again once the work has been completed.
A handy stop enroute to the Chunnel.
Edward F.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Friendly welcome, clean facilities.
Não gostou: Not the campsites fault but a huge RV parked next to us left their hose connected to the shared tap the whole evening/morning and started up a generator at 08:10 and left it running until we left, 09:30 . I'd have reported it but the office didn't open until 9 and it was blooming cold January 16/17th.
Thank you for choosing to stay with us especially during such a cold spell. I am sorry about the hose being connected the whole time as two pitches are supposed to share the tap and hoses should be removed when water tanks have been filled. Generators are not permitted on site and as they had electric it is strange they should even bring one with them.
The out of hours number is printed on the front of your check-in cards which can be used when the office is closed.
We look forward to your next visit, hopefully the weather will be better.
It was acceptable for the money and I would stay again if in the area
Ryan H.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Location, secure access, large pitch, friendly staff & price
Não gostou: Visited in winter, but there was a lot of mud around the pitch. Lack of lighting around the site (but was pre warned). Toilet/shower block having combination locks were inconvenient and imo pointless. Toilets and showers were dirty (but again the site was muddy so expected). No heating in the toilet/shower block, so it was freezing. Non of the soap dispensers in the toilet worked.
Thank you for choosing to stay with us especially during this very cold spell.
There is a code on the toilets and showers which prevents the general public from using them. We were not made aware of the soap dispensers not working and will get these looked at.
We look forward to welcoming you again hopefully the weather will be better next time.
We wont return. The name led me to expect more for our money
Alison G.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Water and mains hookup up are close and easy.
LeavingNão gostou: 1. Very poor lighting to the actual pitch.
2. Access to the toilet/shower block is across grass to a wooden bridge, meaning wet muddy feet onto a slippery surface. A code was supplied when we arrived because the toilet block "has to be kept locked". A fact that remained with me when I realised that the external lighting didn't reach some areas at all. A very disconcerting experience to say the least.
3.The price
I am sorry you did not enjoy your 1 night stay.
As we have direct access to the river the code on the door to the toilet/shower block is to prevent the public from using them.
When you book it does state "Guests are advised to bring a good quality torch with them as parts of the site are unlit".The field you were on have low lying lights which are on from dusk until dawn and there are lights by the washing up sinks and outside the toilet/shower block which are on permanently.
I will pass on your comment to the manager regarding there not being a footpath to the bridge.
Great little place , will come back in better weather !!
Andi P.Confirmada
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Traduzir (Traduzido por Google Translate)Gostou: Warm welcome from staff , great communication and choice of pitch. Good pitch size had own water and electric hookup.
Não gostou: –
Thank you for taking the time to write a lovely review. we look forward to seeing you again soon!
Thank you for choosing to stay with us and for taking the time to leave a review as they do help people when deciding where to stay.
We look forward to welcoming you again.