Silverhill Woodland Retreats

Gostou Peaceful, lovely staff, clean site and very luxurious shower and toilet block.

Gostou Our first visit

From the second we arrived until the minute that we left the site was perfect

The lady who checked us in was extremely friendly, and extremely helpful

There’s a reason why this site has won an award from pitchup and it shows

Não gostou Nothing

Do gerente: Thank you so much for your lovely review. We are happy you enjoyed your stay with us and hope to welcome you back in the future.
Kindest Regards
Cheryl

Gostou Excellent site, great facilities, spotless, modern shower and toilet facilities. Well laid out site, friendly and helpful staff.

Não gostou Third party WiFi at additional cost

Gostou Everything
Really lovely place.
Showers and toilets really clean and accessible.
Lovely welcome from the owner. Very helpful and friendly.
Very convenient for lovely local pub and cafe on the Silverhill walk.
Will definitely be staying there again.

Gostou The Pitch was of a nice spaced area, with plenty of room away from neighbour. Large size camp site overall, was welcomed by Robert at reception who explained all we needed to know. liked the entry of a fob barrier gate for entry and exit, gave a good sense of security , the shower rooms are unique and of the best ive seen. with a decent flow of hot water, separate bowl for shaving too.
although we was only here 1 night we had a good night sleep as the site was VERY QUITE.
had a nice walk along a path which took us to the statue of a miner.

Não gostou for my 1 night stay there was nothing to dislike

Do gerente: Many thanks for your kind review Roger. We at Silverhill Woodland retreats look forward to your return.

Kind regards
Julie

Gostou Great layout, brilliant facilities and handy shop on site. Vey clean and well kept.

Não gostou Could do with organising maybe a pizza van to come to site on Friday/ Saturday evening like other sites do. WiFi access is blocked- you have to pay extra.

Gostou Very nice, quiet place, very nice service at the reception.

Do gerente: Thank you for your review - I will pass this on to the staff.

Gostou Very pleased with the whole experience as a first time Caravaner we found the booking in and Pitching up really easy process. The site is spotless and peaceful.
Had a relaxing experience

Não gostou We didn't dislike anything about it, as it’s the first time we’ve ever pitched up with a caravan we went not knowing what to expect. Very pleased.
Thank you

Do gerente: We are glad you enjoyed your first caravan experience with us and hope to see you again soon.

Gostou The staff were extremely friendly and the pitch’s were a good distance from each other. Facilities were always open. Shop was stocked with basic essentials.

Não gostou I had requested close to the amities as I’m unable to walk far but we was put also the furthest away from them so I frequently needed to use my wheelchair which was not easy on the stoned paths. The accessible bathroom was not very well thought out. Shower hose was not high enough (and was in need of a new one), when I was able to stand and the wall hooks were not low enough when I fully required the use of my wheelchair. A separate perching stool is needed and the shower chair, hand dryer etc needed a good scrub, the rusted areas require re-painting. I became stuck in the bathroom a few times as the door was too heavy for me to push open when I was having a bad health day. Thankfully a few people (not all) helped some of the time as I didn’t want to pull the red emergency cord as it wasn’t an emergency. I really disliked being placed next to the children’s play area as the parents didn’t keep an eye on there children as we had many times the children would just come inside to us and try to exactly what they wanted to. Not the quiet stay we had anticipated but it was nice seeing all the dozens of children getting on with each other. There was no point in requesting to move as the families were only there for part of our stay, arriving a few days after us. WiFi was payable at site on line and was not advised as such.

Do gerente: I'm really sorry that things weren't up to standard for you. If you wasn't happy with your pitch i would of happily changed it for you if you would of requested it on arrival.
I thank you for your honesty and we will take into consideration you review and will do our very best to make our disable facilities a better standard.
If you do ever visit again please make us aware that your not happy and we will always try our hardest to make your stay as comfortable and relaxing as possible.
Kindest Regards
Cheryl

Gostou The facilities was above and beyond our expectation, very clean and well laid out. They really have thought about what campers want/need. Staff was fantastic. We felt very safe on this site and will definitely be returning.

Não gostou There was nothing to dislike!

Do gerente: Thank you for your lovely review. We are glad you enjoyed your stay with us and look forward to welcoming you back in the future.
Kind Regards
Cheryl