Waterside Leisure Park

Polubione Pitch in good situation, clean site, good reception

Niepolubione Pitch not being numbered! No path to toilet block.

Polecane znajomym Odwiedź ponownie

Polubione Absolutely love this site. Starting with location it's a few mins walk to the beach arcade shops and pubs near anchor lane. On site there is a fishing lake. Toilet and shower block. A small club on site. The fully serviced pitch is good with a platform for your moterhome or touring caravan with nearly double the size at the side for awnings. It has a grass verge then the next pitch. Lots of space for what you need and more. There was no charge for bringing the dog too.

Niepolubione The toilet and shower block is only open from 8am till 8pm so you will need to use your on board toilet overnight. The electric boxes need to have better signs on each box as it took a while to figure out the one I was supposed to use.

Polecane znajomym Odwiedź ponownie

Polubione Nice laid out site.

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Polubione Julie and Jo tried there best to accommodate us in our little campervan.

Niepolubione Not a site for campervans as you ideally need to be self contained as the shower/toilet and pot wash area is too far away from where you get pitched.
2 pitches available to choose from and both had no grass just mud because they had clearly been seasonal caravan pitches.
Kids running around your pitch.

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Od administratora: Thank you for taking the time to leave us a review, Matt. We’re pleased that Jo were able to assist you on your arrival.

We’re sorry that you were disappointed with the touring pitches. As it was a bank holiday weekend, the park was very busy and the choice of pitches was therefore very limited. We appreciate that the location of the shower block and it's facilities may not have been convenient for a campervan that is not fully self-contained. We also understand your concerns about the condition of the pitches during your stay. We’ve had an unusually dry summer, which has meant the grass has struggled to grow, followed by a deluge of rain last week that has inevitably affected the ground conditions. We are looking at improvements to the touring area, including work to improve the pitches over the winter, and we hope these will provide a better experience for our touring guests.

We’re also sorry that children running around your pitch affected your stay. We appreciate that guests value having their own space and a peaceful environment while on holiday. We do note that we don’t believe any issues were reported to reception during your stay, as we would have attempted to resolve any concerns at the time wherever possible.

Thank you again for your feedback. We’re sorry that your stay did not meet your expectations, but we appreciate you taking the time to share your experience with us. Your comments are helpful as we continue to look for ways to improve the experience for all our guests.

Polubione Booking in straight forward , location not bad.

Niepolubione Touring pitches very poor , a lot of seasonal tourers on there,
Everywhere you went the smell off weed was horrible,
And you were charged for electricity which wasn’t in the write up anywhere for this site.

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for taking the time to leave us a review, Alison. We’re pleased to hear that you found the booking process straightforward and the location convenient.

We’re sorry that you were disappointed with the touring pitches. We do have a number of seasonal tourers on site, although we appreciate that this may not have been to your preference. We also have plans to make improvements to the area over the winter period, and we hope these will enhance the experience for our touring guests.

Regarding the smell of cannabis, we’re sorry this affected your stay. We do not permit drug use on site and would always encourage guests to report any issues to reception so that we can address them where possible.

With regard to the electricity charge, apologies this was not clear at the time of booking. We do provide a quantity of electricity credit on arrival. The amount provided is estimated based on the expected usage and the length of stay, and we believe this should be adequate for most guests. However, usage can vary, and guests are responsible for topping up if their credit runs out or becomes low. We appreciate your feedback, and the information has now been included more clearly in our booking details.

Thank you again for your feedback, which helps us identify areas where we can improve.

Polubione The closeness to amenities is great and liked it was only a 15/20 minute walk to fantasy island. Its only a 5 minute walk to the beach and shops.


People on the site were lovely and helpful
And the shower/toilet block was kept clean

Niepolubione We were put on a pitch that someone had come off seasonally, there was no grass or anything as you came out of your caravan door just a mud patch as they had a awning up, but in the rain we had it just turned into a mud bath

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Od administratora: Thank you for taking the time to leave us a review. We’re pleased to hear that you enjoyed the convenient location, with the beach, shops and Fantasy Island all within easy walking distance, and that you found our facilities clean and our guests welcoming and helpful.

We’re sorry about the condition of your pitch. We have experienced an exceptionally dry period this summer, which has unfortunately made it very difficult for the grass to grow and recover. The heavy downpours we experienced this weekend then resulted in a deluge of rain, leaving the ground particularly soft and muddy.

We have now reseeded the affected area and are working to get the grass established again. We appreciate your understanding and hope that you’ll consider visiting us again in the future.

Polubione Pitch up facilities were very good showers were nice and clean.

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Polubione Great location. Good pitch

Niepolubione Toilets closed overnight.

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Od administratora: Thanks, Mark, for taking the time to leave us a review. We’re really glad to hear you enjoyed our great location and were happy with your pitch.

We’re sorry the overnight closure of the main toilet and shower facilities was disappointing. Our main toilet and shower block is locked overnight from 8pm until 8am to help prevent misuse of the facilities. We do have a smaller toilet facility available 24 hours a day, and our disabled toilet is never closed. We’re also planning to invest in a security fob system, which would let customers access the main toilet and showers 24 hours a day.

Thanks again for your feedback. We look forward to welcoming you back again in the future.

Polubione Close to beach and the shops. Friendly helpful staff. Very quite site which I loved.

Niepolubione Lack of internet

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for taking the time to leave us a review, Hayley. We’re pleased that you enjoyed the convenient location, with the beach and shops close by, and that you found our staff friendly and helpful. It’s also lovely to hear that you appreciated the peaceful atmosphere of the site.

We’re sorry that you experienced a lack of internet during your stay. We understand how useful reliable internet access can be, and we appreciate you highlighting this. We’re currently upgrading the WiFi through the company that manages our WiFi service, and we hope this will resolve the connectivity issues and provide a more reliable service for our guests.

Thank you again for your feedback and for recommending us to friends. We’re delighted that you would visit again, and we look forward to welcoming you back in the future.

Polubione Close to entrance, toilet and shower block, clean facilities, nice welcome, lovely stay

Niepolubione Nothing

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