Brightlingsea Touring Park

Ik was blij met Did not get there

Ik was niet blij met Sorry to say we had to cancel our visit due to the car tow electrics not working. We tried to contact Brightlingsea touring park and explain.No one answered the landline or the mobile number supplied. We did get through to the booking agent from the number on the arrival information and explained what had happened. I emailed the person Lyn Stibthorpe who had sent me the information and tried several times to reach her by phone and considering the mobile number was for out of hours emergency it was not answered . I left messages on both. I consider this to be really bad practice as sometimes these things happen beyond our control . No one has yet contacted me Not good customer service.

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Ik was blij met The clearly labelled pitches, with clean grasses pitches.
All of the facilities were clean and well signposted.
The introduction email with the explanation of how it all works and information needed was so reassuring.

Ik was niet blij met I stayed for one night and had a lovely experience.

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Ik was blij met We loved our pitch 27

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Ik was blij met Nice area spacious pitches. Close to shops, cafe and pubs. Nice area for walk

Ik was niet blij met Facilities need an upgrade. Ladies shower/loo block very tired. Tap tops missing shower settings back to front. Hot was cold and vice versa. We had stayed earlier this year and the block hadn’t improved

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Ik was blij met We loved the location next to the lake (pitch 20) and the short walk to the pub.

Ik was niet blij met Nothing to dislike.

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Ik was blij met Brightlingsea is lovely, and the campsite is located perfectly between the town and the sea front. The site itself has lovely views across the boating lake, and my 14 month old loved seeing the ducks and swans paddling and walking around.

Ik was niet blij met We didn’t receive the welcome email, which didn’t seem to be unusual, having spoken to other campers on site. On arrival there was nobody to greet us and show us where our pitch was (we did arrive on a Sunday) so it was a little frustrating trying to contact somebody before we could get set up.
The pitches are very close together and the toilet/shower facilities are in desperate need of an update, although they were kept reasonably clean throughout our stay.
The site is also adjacent to the main road leading to the sea front, and seems to attract various boy racers of an evening.

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Ik was blij met Nothing because we couldn't stay

Ik was niet blij met Couldn't make it due to family bereavement. Tried to contact owner day before to cancel. She said id had to contact putch up. Because I didnt have an account through pitch up i couldn't cancel it. I was fine about losing deposit but to lose the whole amount was a little unfair. This site would have been handy for us when visiting family in Brightlingsea but in future we will go elsewhere

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Ik was blij met Position

Ik was niet blij met Everything else. Way too expensive. No grey water disposal point

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Ik was blij met Everything lovely site well placed

Ik was niet blij met Only the showers as hot and cold but won’t stop us going again . It’s all part of the fun lol

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Ik was blij met As ever the location was lovely and the town itself has lots going on and plenty of places to eat and drink. We even timed it right as the fair was in town.
Arrived and realised on a pitch not suitable for our awning , the site staff couldn't have been better at addressing our issues and getting us swapped on to a suitable one. Really grateful for them.

Ik was niet blij met The showers are woeful they were last time too either freezing or boiling no in between and occasionally no water pressure but they were clean so didn't ruin our enjoyment.

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