Greystones Nawab Camping and Touring

Ik was blij met In theory it’s cosy but was not our experience

Ik was niet blij met We rented a caravan over a tent because it’s winter and we wanted heating and a nice place to cook however neither of these things worked. Our heaters fan would not blow out any hot air no matter what setting we placed it on so we were forced to remain cold for the time we were there. Out caravan had a crack in the front window so without the heating, it kept getting more and more cold. The shutters did not work either. The water supply to our caravan wasn’t great, we would turn the tap on and no water would come out whatsoever. We were told to fill the bucket from the tap but after doing so, we realised no water would come through the caravan because the water pipe was duct taped to the side of the caravan meaning the water would just leak out. We were unable to use any water so were forced to buy some locally.

The bathrooms were disgusting and were not cleaned whatsoever, there was pile of mud in the shower which isn’t appealing considering we aren’t allowed to use the facilities in the caravan so you’d assume the portables would be cleaned. It put us off showering.

We were told to call an hour before we arrived but received no answer after countless calls and message. Instead we got a call saying our booking was cancelled on the second day of us being there because a caravan has flooded. This wasn’t for us but rather for another customer. It wasn’t planned or organised efficiently.

During the shower (which is only 4 minutes for a pound) the power tripped and everything went off in the campsite. We called to ask for help but got told no one could come to help us and we’d have to wait about 6 hours in the winter night before we got ANY power. I felt mansplained because the owner asked us “have you stayed at a caravan before” when we told him all of our issues. No one came down to even check. the stay was so bad we left a night early and had to cut our trip short. Would defo not stay again. It was poorly organised and the we received no support. For the money we spent, you barely got value. Avoid this place!!!

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Van de manager: Sorry about your experince
Why You never got in touch ?
on 3rd day I spoke to you you admitted you never stayed in caravan you did not know workings of caravan

I can confirm electric lighting heating works hot water in kitchen sink works

Electric did trip on 3rd evening but I was not available I was out of town I came soon as I could
Window has cracked and is taped sealed

Shower block people had gone in with muddy boots
in storm very strong winds going on wet a Soaked fields

Shower block we clean morning and late afternoon

We advertise caravan/tin tent where we have made clear no bathroom and no gas these facilities have been removed permanently due to regular damage to caravans
Issues can only be dealt with if pointed out to us not after leaving

Ik was blij met the views and quietness.

Ik was niet blij met the muddy road on the site.

got a fire pit £15 which consisted of an armful load of wet wood thats been kept outside, and a literal handful of kindling like 5 pieces and not even a full firelighting block. if you don't know how to light a fire properly you'd of had no chance.
took over an hour for it to get going by the time it was raining, so a waste of money and time, as i didn't get to enjoy it. and it had to be as far from ur tent as possible.

toilet is a converted shower block so you have a dump and you cant wipe ur own backside with the door shut if you are over 6ft. but luckily it was pitch black, and needed a jet wash and some deodorant in there.

all bins full to the brim.

also says in the description they have peacocks and chickens on site around the farm but was none.

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Van de manager: Muddy Road on site not true proper hardcore track
Toilets purpose built by professional company you are camping????
You want fire next to your tent in strong wind not safe not very sensible danger of tent catching fire also heavy rain storm conditions
Bins get emptied also big yellow industrial bin empty if you had looked

Peacocks we have and are on the the other side of site in a pen

Ik was blij met Enjoyed it. Nice little site with everything you need. Showers, toilets etc. Nice pub a couple of miles down the road.

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Ik was blij met The site was clean and quiet, great for walking and exploring the local area. Had a lovely walk with the dog past a nice farm shop and to a lovely pub the bulls head. Facilities were cleaned daily and perfect for a weekend break

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Ik was blij met Very well located for great walks. No need to move your car or if you do its only a short drive.
Very friendly and helpful host.
Good sized pitches (we only travelled as a couple and had a 3 man tent.
Adequate shower and toilet.

Ik was niet blij met This is close to the main road and on a flight path but this is not a negative on the site.

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Ik was blij met Liked that there was a really nice hotel near Bakewell we could book at short notice and move out.

Ik was niet blij met Caravan wasn’t positioned as pictured, bedding which was paid for wasn’t supplied until I asked, and then we were just grudgingly given a bottom sheet, pillow and a blanket each, no bedding as such. The cooker wasn’t connected up and the kettle broken and when I tried phoning (both numbers) and knocking on the door of the house I wasn’t answered, eventually an email was answered too late to avoid us having booked into a nearby hotel instead.

Hopelessly bad set up.

Just overall felt like a rip off, caravan cupboards had rubbish in them, large window had one stay swinging loose and broken, awning not available, just best to avoid this place.

We met a fellow occupant next door who held the same opinions as us. They tolerated it as just somewhere to put their head down.

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Van de manager: Sorry about your experince when you booked it seems you never read
it says very clearly

CARAVAN/TIN TENT
We have made it very clear we have removed gas cooker and bathroom due to continuous damage by few guests

Firstly I accept kettle was not working and was replaced immediately
Bedding was provided by 7pm and not grudgingly it goes dark 1030pm

On discription we have clearly made it clear gas and bathroom have been removed and bathroom facilities to be used In shower block

We were available all the time I have message of you saying you going out for the day other things being said are nonsense and exaggerated
like some people do out of hatred and jealousy
Our campsite is small basic clean and tidy it's lovely lots of reviews confirm that

Ik was blij met Loved the campsite. Great atmosphere, friendly owners, decent facilities, peaceful site overall! Close to direct route to Buxton

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Ik was blij met Loved the donkeys next door

Ik was niet blij met The showers were abysmal. Apparently there were peacocks and rare breed hickens on site. We saw a poor peacock who looked like he'd pulled out his own tail feathers 🪶 and one chicken in a netted enclosure. Quiet time was 10pm til 9am but people didn't respect this

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Ik was blij met The actual camping field- appeared pleasant enough if all of the other issues were dealt with and if only in a small tent.

Ik was niet blij met I booked this stay on bank holiday weekend, shortly before I left my house, so approximately 2 hours before arrival. Unlike many sites on Pitchup, the only option was to pay in full, before arrival... this should have been an alarm bell in hindsight. The reviews on Pitchup seemed ok so I went for it. I use Pitchup 6-8 times per year and have never before had negative feedback to give. I booked for a folding camper van with electric and sent the dimensions of my unit to the site.

Upon arrival, there was nobody around to speak to. The site was very small (an orchard in next to a back garden) I called a mobile number I was sent and nobody answered. I called a landline number and was told to pitch in one of three pitches. I looked at these and none of them were big enough for my unit. I walked around the site and again couldn't find anyone. The toilet and shower facilities were dirty rather than just basic and surrounded in debris. The showers were also £1 which is a lot on top of already expensive fees. I was camping for four days with three children and a dog and started to think this was not the place to be. A young man then came out and I asked him whether I could have a larger pitch. The man directed me to a smaller pitch with an overhanging tree where I couldn't have opened up the camper as there was no space. I told him this and he said 'it is what it is'. He also said that the electric points on the side of the filed where I had initially been sent to were not working...glad I didn't get set up there to find that out later then!

There was also no space around the pitches I'd been offered and those who were already there were very close together indeed. The images on Pitchup were of large open fields which I can only think are surrounding fields as there was no space on the site for kids to play or to reasonably be able to keep a dog. There was also a very large group of just young men pitched in one corner of the site and it was very close to both the carpark of an abandoned pub (the pub that was advertised as the nearby pizzeria) and so close to the a road that it was all you could hear.

I didn't feel safe- there was clearly nobody around watching comings and goings. I tried then to call repeatedly for over half an hour to speak to the owner/manager about a different pitch. It was getting late and I had to make a decision. I decided to cancel the pitch. Having only booked a couple of hours before and finding that the site was not as advertised and that it did not feel like a safe, family site, I'd have expected at least a partial refund. The fees for the site were not cheap- £170 for 4 nights. Part of this included a whopping £10 per night electricity fee as well as extra charges for the children. The owner deigned to get in touch with me two days after I had asked for a refund and called me unreasonable and suggested that it was my fault because I could have asked for another pitch. He knew full well that I had tried in vain to contact him many many times before leaving the site. I suggested that he send a partial refund for only the second night onwards or that he refund only the amount I had been charged for electricity- which I had not used. He refused.

I had found a beautiful, cheaper, safer and well- equipped site only 8 minutes away (Beech Croft Farm). Loads of safe space, peaceful and clean. The owners need to take a leaf out of their books- I spent £5 in total for five days worth of electricity here and nearly £15 per night less

One of these places where they want to bring in the money but not lay out on the upkeep. I wish I'd seen more honest reviews on Pitchup but if you want to read the real opinions of others, there are lots and lots on google... if I was desperate and on my own, I could bring myself to do a one night stopover here but it certainly didn't feel like a holiday location- more of a motorway stopover; pass through and shake the dust from your feet on the way out!

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Van de manager: Very sorry to hear about your review
BUT YOU DID THREATENED VERY NASTY REVIEW
Your reason because of couple drunk people made noise Saturday night after 10pm you came Wednesday
You wanted full refund for 4 days and instigated others to join you for compensation because of Saturday night incident which I offered you for Saturday night
Truth of the matter is you wanted a holiday FREE OF CHARGE
sorry I have had odd person try this before in the past
Showers and toilets you are misleading you read previous reviews left by your own type of people and say same
My showers and toilets are cleaned 2 times a day you went in our orchad took apples without permission

Ik was blij met Location is good for the peaks and local walks are nice. The owners were nice and friendly.

Ik was niet blij met Pitches are really close together and a little disorganised on arrival. There was a large group of men (10) camping when we arrived and that is always a no no for me personally, Especially if they are drinking but to be fair to the group at 10pm they did keep the noise down. It’s just a really small campsite. Toilets were basic and a little unclean, I didn’t use the showers so can’t comment. We were only staying one night as passing through the area. If I’m being honest I would not stay here again.

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Van de manager: You don't like group of people together you are aware people get together for a reason to have a get together
You don't like it then
Why do you go on campsites
If its no no for you why?? Sound bit strange
We advertise small basic campsite
Did you not read before booking