Artro Lodges

A aimé Well equipped pod. Nice and clean. Everything provided even bedding and towels. Nice little veranda to sit outside and watch the sunset

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A aimé On arrival we found the pod was very clean, all towels/bedding etc were included as were all the kitchen utensils/crockery etc.
Pod is equipped with microwave, fridge, tv etc
Must comment on the whistle kettle, made my day when we saw it 😄
Bathroom/toilet were clean and shower was lovely and warm.

Site itself is very quiet which was great, not far from shops or leisure. information booklet provided on arrival.

Received a text prior to arriving from Jackie and contact throughout our stay which again was great.

Would go again and have already recommended to friends and family

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A aimé Was a really nice break, the pod was so warm and cozy, bed very comfy, and very peaceful. We could park our motorbike right next to it.the little veranda outside had a table and chairs to sit out.

N'a pas aimé Shower was really powerful and water lovely and hot, but the cubicle really small, my husband struggled a bit .
The blinds would be better darker as it was light very early.

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A aimé Location, cleanliness, amenities

N'a pas aimé Nothing

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A aimé Location
Super quiet
Lovely Pod
Bathroom tidy
Comfortable bed

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A aimé A very spacious and clean pod. All amenities available. A quiet and relaxing area. Will definitely go back

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A aimé The cabin had everything we needed, was lovely and clean, warm and in a great location for some peaceful walks.

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A aimé It was a nice base to stay whilst visiting North Wales. The pod was clean apart from the mould in the shower. It was very quiet (though this was also a downside for us, we were hoping to see other families there and literally saw 2 people).
My 8 year old son was happy on the sofa bed but in my opinion it would be too small for 2 children of his age and above.

N'a pas aimé - No contact from the owners to ask about the stay, in which case I would’ve communicated this with them. However, I did get an email from pitch up inviting me to provide feedback so here I am…

- Check out on Pitch Up is clearly listed as 10am, however the info sheet in the pod from the owners states this is 9am. I just looked and there’s a review from last year letting the owners know of this discrepancy and it’s clearly not been rectified since then. This is misleading and goes against what customers agree to when making the booking.
- The lock on the door of the pod is very stiff. Luckily there was someone cutting the grass who was able to help me. I really struggled with his each time we needed to lock and unlock the door.
- I disposed of around 8 wood lice inside the pod. Clearly a couple is ok, you’re in the middle of a field but this felt like a problem.
- The shower is tiny which is fine, however, coupled with the mould around the bottom of the shower, we opted not to use it as I felt we would end up accidentally touching it with our feet due to there not being much room.
- I’d take an eye mask, the pods would benefit from darker blinds as the current ones serve no protection from the early morning sun waking you up.

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Réponse du gestionnaire : In response to you're Disliked
No contact from the Owners
We text you as we do everyone prior to you're stay as a matter of courtesy re time of arrival and to Bring bedding for the sofa bed if required to which you replied Thanks! Already on my list to pack:)
The check out time we will alter it
In the middle of a field ? the pods are next to a recreation field and 23 other lodges and 500mtrs from the Village so to be honest I don't know how to reply to this comment .
Re the other items we will address these as soon as

Please note we feel you're comments on customer services and score is very unjustified given the fact we text you personally and two mobiles are given for you to ring and we only rely on Pitchup for feedback as other wise you would receive two feed back notifications

A aimé The pod was clean and well laid out for the size.very quiet site which suited myself and 2 sons as we only needed a base for hiking.

N'a pas aimé It states on the website departure at 10 but in the pod it states 9 with a list of cleaning chores. After climbing Snowdon the day previous it would of been nice to wake up and chill before a lengthy drive home.photos showed football goals and lake but no explanation where they were very deceiving as you are led to believe these are at the campsite.

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A aimé Really snug little pod kitted with great power shower, loo, hob, fridge, microwave, toaster and kettle. Was brill for our little family.
Would visit again!

N'a pas aimé Felt there was maybe a lack of community. Almost a little 'too' quiet as we didn't see anyone about yet our kids were running around being ferrel! Haha. Still lovely and peaceful though.

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