Atlantic Reach Resort

A aimé The resort and staff were class

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A aimé Both pools were great. Kids had lots of fun in them.
Clean showers and washing up areas.
Friendly staff.

N'a pas aimé No toilet within easy access when at the outdoor pool (if the restaurant is closed)
Some of the pitches are a bit sloped. Had to pay for Wi-Fi. The restaurant/bar was expensive for drinks £8.40 for two lemonades.

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A aimé Taken to our pitch and explained about the size of the pitch etc

Excellent size pitches with electric point and drinking water very close by.

Toilets and showers were clean and tidy.

They laundry facilities behind the toilet block and washing up facilities

Heated indoor pool. Book early it fills up quickly. There is an outdoor pool but I heard it was very cold.

Staff were friendly and helpful. There is a pub onsite and entertainment.

Local co-op is very close with parking and other supermarkets nearby.

N'a pas aimé The only thing I can say is read the literature they give you. We had only seen the hut that sells ice cream drinks etc and the office but didn't realise there is a shop on-site until we looked at the literature.
I would suggest they give you a list of key points on this huge site.
Other than that everything was really good.

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A aimé The resort has plenty to keep you entertained and has great facilities.

N'a pas aimé Not being able to get onto pitch until mid afternoon and outdoor pool was definitely not heated to 31 deg!

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your feedback. We’re pleased you enjoyed the location and our range of facilities. As you arrived in the morning, our camping check-in time of 3 pm meant your pitch was available later in the day once it was prepared for you. Just to clarify, our indoor pool is heated to around 31°C, while our outdoor pool is not heated and is not advertised as such. We hope you and your family still enjoyed your time with us and we look forward to welcoming you back again.

A aimé Very friendly welcome. Loved Ben who showed me to my site!

N'a pas aimé Toilets were covered in litter (paper and panty pad strips).
At 6:30 am there was no toilet paper.
Main gate locked at 9:30! This means you have to drive around the site through ‘no entry’ signs so it doesn’t actually make the site secure just tricky!
Also - not a problem for me but could have been for others - tent/ caravan opposite had 3 dogs off lead…ran up an down late eve and early morning barking…

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Réponse du gestionnaire : Thank you for your feedback and for mentioning the warm welcome from our team, we’ll pass your kind words to Ben. We’re very sorry for the issues you experienced with the toilets and security of the site. Your comments regarding litter, toilet paper, and gate access have been shared with our maintenance and directors so we can improve. We also remind guests that dogs should be kept on leads and that noise policies are in place to ensure everyone’s comfort. We appreciate you bringing these points to our attention and hope to provide a smoother experience in the future.

A aimé Good for the grandkids for things to do, pitch was large and good

N'a pas aimé Camping facilities, toilets and showers were untidy. No hand towels

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Réponse du gestionnaire : Thank you for sharing your feedback. We’re glad your grandkids enjoyed the activities and that you were happy with your pitch. We’re sorry the toilets and showers didn’t meet your expectations and appreciate your comments about hand towels, we’ll share this with our cleaning team to help improve the experience. We hope to welcome you back in the future.

A aimé It was a nice quiet campsite with lots to do there. The pools were very good for the kids especially the outdoor pool in the lovely weather we had. The on site pub was decent too nice food with daily specials and good atmosphere. The Segway experience was very good and we all really enjoyed that. The brownies and the milkshakes in the leisure centre were extremely nice.

N'a pas aimé The shop wasn’t very stocked and doesn’t sell alcohol but there’s a co op 3 minute drive away the shower blocks we were using are dated (Fistral) they could do with a revamp but when we looked at the others on site they were much nicer I read reviews about poor water pressure and cold showers but I didn’t experience any of that. The outdoor pool isn’t manned so some people are staying over there designated time slot making it difficult to get a nice sun lounger in the sun as the top half starts to get shade from 1pm

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A aimé That there was things for the boys to do and that the slip and slide was on site, will need to make sure I book next time, but still the boys had a great time

N'a pas aimé Wifi wasn't great and cost me but couldn't use it

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A aimé Good size pitches, great site, it was good experience down here. First time camping here, the kids loved it. Even had to move our tent and gazebo a metre over. But fair play to the staff they came and shifted everything over with me. Toilet and showers where always clean.

N'a pas aimé Not much to dislike really.

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Réponse du gestionnaire : Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear you and your family enjoyed your first camping trip here and that the kids had a great time too. Our team will be happy to know their tent-moving teamwork made a difference!

We really appreciate your feedback about the pitches, site, and facilities. We look forward to welcoming you all back for more happy camping memories.

A aimé Very big pitch, leisure facilities were excellent, we swam three times in our two night stay. Played mini golf and visited the play areas. Staff friendly and helpful. Very quiet at night. Toilets and showers clean and useful family wash room.

N'a pas aimé Washing up area, a couple of sinks were regularly blocked.

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Réponse du gestionnaire : Thank you for your kind review. We’re delighted you had a wonderful stay and enjoyed the spacious pitch, leisure facilities, and family-friendly amenities. We appreciate your note about the washing-up sinks and will share it with our team to ensure they’re kept clear. We look forward to welcoming you back again soon!