Claylands Caravan Park

A aimé Nice Setting, pub & restaurant on site. Reasonable priced.

N'a pas aimé Cold shower..

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A aimé Quiet

N'a pas aimé Pitch not great

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Réponse du gestionnaire : Thank you for leaving your review. We are sorry to hear you felt your pitch wasn't good. You were placed on a fully serviced pitch overlooking one of the fishing ponds which is in a very nice position. If you visit again please call to make a booking and we can place you on a pitch of your choice if it is available.

A aimé Lovely Place very Scenic Lovely People who run the site
All the facilities Showers Toilets where spotlessly clean I could not fault it
the Pub Stepping Stones was great lovely staff Great welcome
And my service dog Spud was made welcome too
Entertainment put on free of charge over the weekend really Great Place
just looking to book again Once again Big thankyou for a lovely time at your Park see you all soon

N'a pas aimé Nothing to dislike

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Réponse du gestionnaire : Thank you for leaving your very nice review. We are very happy you enjoyed your stay with us and you found everything and everyone up to our usual standards. I think it is safe to stay everyone loved Spud as well. We look forward to seeing you again.

A aimé Large level pitch, nice site with access to a nice restaurant and bar with outside area, lovely attentive staff and value for money

N'a pas aimé Full hard standing with no grass area for seating and windbreak

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Réponse du gestionnaire : Thank you for leaving your review. If you visit us again when making your booking please request a pitch that has grass next to the hard standing to allow for a windbreak.

A aimé Absolutely fantastic stay on the park for the first time people very friendly bar and food was excellent surrounding area beautiful

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Réponse du gestionnaire : Thank you for leaving your complimentary comments. We are very happy you enjoyed your stay with us and look forward to welcoming you back.

A aimé Lovely riverside setting
Very helpful staff
Adventure playground

N'a pas aimé Noise from overhead electricity pylons
Noise from railway
Noise from M6
Showers scruffy
Elsan disposal area dirty
Presence of XL Bully dog and Staffordshire bull terrier in spite of booking info saying these aren’t allowed

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Réponse du gestionnaire : Thank you for leaving your comments after your stay. Unfortunately although the pylon is away from the pitches is does sometimes crackle due to weather conditions. The railway is 2 fields away and the motorway even further behind a hill and trees, again these were well established before us.
The dates you were here the site was full and we are sorry standards were not met despite the facilities being cleaned 3 times each day. Heavy use and sadly sometimes little respect when being used can lead to them looking less than their best. We will check and clean more often.
Both dogs you have mentioned seemed to be secure from your comment and no other mention or concern from other guests with regard to their breed. It may of been helpful if this was mentioned to us at the time.

A aimé Loved the location and having the river and pub on site was amazing!!
Also, having a park for the kids was a massive bonus.

N'a pas aimé Only issues were that the toilet and shower block was right up near reception and the tent pitches were the furthest away that they could have possibly been. We still had a great experience. Weather always helps! Had glorious weather for the whole weekend. Not sure I'd have enjoyed the trek up to the toilets if it was pouring down with rain!

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Réponse du gestionnaire : Thank you for leaving your review. We are pleased you enjoyed your stay with us, The utility block is at the top of the park but probably a 2 minute walk from the tenting field. Unfortunately to build a block near the tents would cause massive earth works to put water, drainage etc. We hope you will visit us again in the future.

A aimé Great welcome on arrival and located pitch No 6, one of the 6 available for overnighters when it’s quiet. There are plenty of other pitches further in the site all nice and large when busier.
Bonus was a proper restaurant and a good bar.
Dogs allowed in the carpeted bar area to dine with owners. Evening meal excellent and good value.
Breakfast was available in the conservatory (no dogs) which has exceptional country views, make sure you have breakfast which was first class and quality ingredients and presentation excellent.
I work in hospitality in Central London in 5* hotels and this kitchen (Darren) gives them a good run for their money, well done. All staff that I met were genuinely very engaging and friendly.
Steff you would be catch for any of the London hotels front of house.
Whoever is training the staff here is doing an excellent job.
A refreshing experience and I will certainly be returning here, a real gem

N'a pas aimé Nothing, a very well kept tidy site.

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Réponse du gestionnaire : Thank you for your very nice review. We are very pleased you enjoyed your stay with us and look forward to welcoming you back in the future.

A aimé Friendliness, clean and tidy

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Réponse du gestionnaire : Thanks for the review, see you again

A aimé Spacious pitch, 1st time had fully service pitch, help from staff was so helpful, camp was very clean and well maintained, showers were so lovely, playing music and heated too, restaurant/pub on site was very friendly and food was very nice, will definitely return to this site

N'a pas aimé Didn’t dislike anything

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Réponse du gestionnaire : Thank you for your review, we look forward to welcoming you back soon