Clear Sky Caravan Motorhome Park

A aimé : This site in the heart of the Kielder forest is completely dark at night so an excellent choice if you are into astro photography or star gazing. The facilities are excellent, the owner had made considerable effort to ensure a comfortable stay with facilities including toilets, Kitchen area, spacious showers and laundry facilities. All the facilities were clean, tidy and well looked after. The limited size of the site promotes and cosy and friendly atmosphere.

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A aimé : Quiet and dark skies. Great toilet block and showers washing machines , nice walks on door step, Friendly owner

N'a pas aimé: To call it adult only is a bit cheeky as yards away there is another site with park homes on which had children running about, although quiet. I didn’t like the ground as it made chocks difficult to use easily , The chemical waste plug hole had a cover over it and someone had emptied toilet with loads of toilet paper which blocked use until I could clear it.

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Réponse du gestionnaire : Hi Alun it’s a shame to hear you will not be returning after finding the facility’s great and walks on the doorstep.
The base of the site that is level is constructed of material that is all weather so you can use the pitch all year round without turning muddy. (No chocks required,you are the first of over 1000 guests to comment on this)
It is a child free touring site to prevent disruption to the guests of whom we have many in caravans /campers because we initially let children on site who caused disruption.
All of our lodge owners bar one do not have children but may have family members with children that may come to visit very occasionally so I feel that you are being a little harsh in criticising us for this especially when there children where quite.
Regarding the chemical waste we have trap to prevent wet wipes being disposed of as we are on a septic tank system. It is common courtesy for the last person to clean down the chemical waste after use unless they have filled with wet wipes as we do inspect daily, you would be more than welcome to inform of this matter which would have been resolved.

A aimé : The views are most lovely. The toilet block is, as others have mentioned, is fantastic. Lots of lovely trees surrounding the site and we were treated to a fabulous sunset.

N'a pas aimé: There isn't any grass surrounding the pitches which would have been nice. There is a lodge park situated just below the site which I wasn't aware of when booking. It was very quiet but just something to be aware of. Also we didn't meet anyone from the site during our stay. (We called the numbers provided on arrival). We didn't need anything but it would have been nice to meet/speak to someone.

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Réponse du gestionnaire : Thank you for staying with us and leaving a review. We are pleased to hear you would stay with us again.
The site is advertised as a hard standing site, the reason we have no grass is usually it is wet at this time of year and would turn to mud if grass, we are open all year which allows for awnings year round.
The photos of the site with lodges in the background you would have seen in the review photos as you have commented on other reviews of shower block.
We do come round to visit guests if they are outside but do not disturb them if inside, we are sorry if we missed you as you only stayed the one night.
We live and work on site and are available 24-7 by phone or calling at the house for any of your needs, we are here to make your stay as enjoyable as possible without having to many rules and regulations and without intruding on our guests.

A aimé : The views.
The shower block
Nice level large pitches.

N'a pas aimé: Distance from home

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Réponse du gestionnaire : Thank you for staying with us and making time to leave a review.
We appreciate that you enjoyed our little site, hope you visit again in the near future.

A aimé : The location and size of pitch, darkness of the park providing amazing star gazing. The facilities were first class, very clean and warm (which was great as evenings and mornings were chilly). Booking & payment straightforward and email ahead of arriving had useful information and gave clear directions so easily located the site. Looking forward to a return visit.

N'a pas aimé: Nothing not to like ❤️

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Réponse du gestionnaire : Hi Elaine thank you for your kind review it’s what we aim to achieve in giving our customers a great stay at our little site.

A aimé : Great location, clear skies for stargazing, great washroom

N'a pas aimé: Wi-Fi signal weak, only at washroom block

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Réponse du gestionnaire : Thank you for leaving us a review, we hope you enjoyed your stay at our small site.
We don’t advertise WiFi but do provide it for free from the phone box.

A aimé : Location was superb. Lovely view. Very convenient for a good local pub. Also for a very good bike hire shop and the round lake path. The facilities were very good. A recently built shower and loo block were warm and well appointed. This was our first such holiday, so we have nothing to compare with, but we would come again for sure. We gave Wi-Fi 5 stars but that’s because our van came with a router. Phone reception was fine (lebara and o2)

N'a pas aimé: Nothing

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Réponse du gestionnaire : Thank you Susan for taking the time to leave a review of our small site.

A aimé : Facilities are lovely. Quiet spot. Forest trails.

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Réponse du gestionnaire : Thank you Susan for taking the time to leave us a review which we are pleased to hear you found our site to your liking.

A aimé : The size of the site. The facilities block. Fully serviced aspect.

N'a pas aimé: Chemical waste disposal which was backed up. The ground under the water point which was really muddy, as it was grass. Perhaps a couple of slabs around the electricity and water points would be preferable.Lack of wifi on the pitches.

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Réponse du gestionnaire : Hi Gaynor thank you for your review of our site and we are very disappointed to hear that you will not be visiting us again.
The chemical waste had been blocked by wet wipes which should not have been disposed of in the chemical waste, all you need to do was let us know and it would have been cleared straight away as we do not check this during the day time because it is expected for the user to hose down after they have finished using.
We will look at placing slabs next to water hook ups on the grass if you have found this an issue as this has not been something that has ever been mentioned before.
We do not advertise WiFi but do provide it for free next to the phone box.
If you inform us of an issue we will go out of our way to resolve any problem that can arise to make your stay as enjoyable and relaxing as possible.

A aimé : Small and friendly. Lovely peaceful campsite in a clearing in the trees .
No frills no fuss
Own water tap
Showers lovely.

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Réponse du gestionnaire : Thank you for your review.
It’s great for us when we hear you have enjoyed your stay at our small site and enjoyed the facilities/setting as we try hard to provide a clean, peaceful environment with minimal rules allowing you to relax.