Pine Cones Caravan and Camping

A aimé Good value for money. Great pitches with seating area on each pitch (some have a covered dining are/picnic bench). Clean individual shower-rooms (each with a toilet, shower and tiled/heated floor and towel rail) & really liked the radio playing whilst showering! Nearby Co-op and a take away which delivers to the campsite, plus Ben’s onsite for food and drink. Very dog friendly, had a really relaxing weekend with friends who stayed in the pods. Strict noise policy (which is a bonus especially if you have kids in bed or are early to bed yourself). Was our second visit and we will definitely be back!

N'a pas aimé Using the app for electric was a bit of a faff and it turned off halfway through the day, but we hadn’t noticed. Quickly rectified through the app though. Road is l busy so could potentially spoil the peace (although didn’t bother us). You need to cross this road to access some of Sandringham. However the positives definitely outweigh this in our view

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Réponse du gestionnaire : We're pleased to hear you enjoyed your stay with us and appreciate your feedback.

With regard to the electricity system, we'd just like to mention one point that may be helpful for future guests. It is important to enter the correct departure date when setting up the account. If an earlier departure date is selected, the system will automatically switch the electricity supply off at 11:00am on that date.

If anyone has any difficulty setting up the system or is unsure which departure date to enter, our reception team is always happy to help and can even set everything up manually if preferred.

We hope to have the opportunity to welcome you back to Pinecones again soon.

Kind regards,
Martin

A aimé Lovely quiet and chilled campsite. We stayed in a pod which was cute. Shower cubicles were clean and showers were good. The touring sites had little 2 seater bench seats, these would be nice outside each pod.

N'a pas aimé No “dislikes” but pods would benefit from a mirror and maybe a ceiling fan or similar as we stayed when it was 39 degrees!

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Réponse du gestionnaire : Thank you for your lovely review.

We're delighted to hear you enjoyed the peaceful, relaxed atmosphere at Pinecones and that you found your pod cosy and comfortable. It's also great to know the shower facilities were clean and that you enjoyed the quality of the showers.

Thank you for your helpful suggestions too. The recent spell of 39°C weather was certainly exceptional, and we appreciate your thoughts about adding a ceiling fan to the pods. We'll also consider your suggestion of providing a mirror and an outdoor two-seater bench, as guest feedback like yours helps us continue to improve the experience.

We hope to welcome you back again soon—perhaps when the Norfolk weather is a little kinder!

Kind regards,

Martin

A aimé Grit on camping.. No... Dog can't walk on hard sharp stones.. It's started to see issues..

N'a pas aimé Grit on tent areas.. You know why.... Lots of rules.. Be careful.... LOL.. Bar is not open for us in the evenings .... How disappointing

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Réponse du gestionnaire : Thank you for taking the time to leave a review.

We do have to say that we found it quite difficult to fully understand some of the points you were making, so we hope we've interpreted your comments correctly.

Regarding Ben's Bar, it is open every day from 9:30am until 3:00pm, and during the season it also opens on Wednesday, Friday and Saturday evenings until 9:00pm. Our onsite food servery, Pine & Dine Away, is open on Friday and Saturday evenings, so there are plenty of opportunities for guests to enjoy food and drinks on site.

With regard to the gravel on Sandy Acres, this area is specifically named because it has a sandy, free-draining surface. This is intentional and helps keep the pitches usable throughout the year. During your stay, temperatures exceeded 37°C, which made the ground exceptionally hot and dusty. We completely understand that dogs may not enjoy walking on very hot stones in those conditions, just as many people would find them uncomfortable underfoot.

Finally, our site rules are there to help ensure everyone can enjoy a peaceful, safe and relaxing stay. They are one of the reasons so many of our guests choose to return to Pinecones year after year.

Kind regards,

Martin

A aimé Good bathroom facilities, friendly staff, clear information, good location, close to Sandringham and the coast. Very reasonably priced .

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Réponse du gestionnaire : Thank you for you review, we are pleased you enjoyed your stay with us and found us friendly.
Many Thanks
Martin

A aimé Tidy site with decent bathrooms.

N'a pas aimé Would have been good if the bar was open until at least early evening as weather was great and site fairly busy

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Réponse du gestionnaire : Thank you for your review we can confirm the Bar is open wed/ Fri/ Saturday in the evening with the two local pubs open every evening.
Regards
Martin

A aimé Beautiful site, kept lovely,

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Réponse du gestionnaire : Thank you so much for your kind words! We're delighted to hear you had a great experience. Your feedback means a lot to us, and we truly appreciate you taking the time to leave a review. We look forward to welcoming you again soon
Martin

A aimé Very clean, welcoming and other residents were lovely. Liked the factor that our pitch came closed off.

N'a pas aimé Would be lovely if there were some pitches that looked out onto the fields instead of other campers.

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Réponse du gestionnaire : Thank you for your lovely review. We're delighted to hear that you found the site clean and welcoming, enjoyed your enclosed pitch, and experienced the friendly atmosphere created by both our team and fellow guests.

We also appreciate your suggestion regarding field views. You'll be pleased to know that we do have a number of pitches that overlook the surrounding fields, and these can be booked on request, subject to availability. We're always happy to help guests choose a pitch that best suits their preferences, so please do let us know when booking your next stay.

Thank you again for your feedback, and we hope to welcome you back to Pinecones again soon.

Martin

A aimé Loved it so much we're coming back in 3 weeks time. Great location, lovely toilets, good sized pitches, bar and shop on site. Dog friendly. Really lovely campsite. Loads of electric on fair usage policy, used a tiny amount of the usage with fridge and fan constantly running in the really hot weather, so no worries.

N'a pas aimé Lots of paperwork makes it difficult to find details of gate codes. App download for electric, had to reactivate daily, but may have been down to my poor technology skills.

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Réponse du gestionnaire : Thank you so much for your lovely review! We're thrilled to hear you enjoyed your stay so much that you're returning in three weeks – we look forward to welcoming you back.

We also appreciate your feedback about the paperwork and we are in the process of reviewing this. In terms of the electric app and it having to be reactivated daily- for next time please ensure that you set the correct departure date, it automatically defaults to the next day which means that it would switch off the next day. We'll take your comments on board as we continue to improve.

See you again soon!

A aimé Nice site, good walk from site to Sandringham estate.. lovely clean showers and loos.

N'a pas aimé Nothing really. But you can hear the road , but didn't bother us

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Réponse du gestionnaire : Thank you for your review

Martin

A aimé Clean comfortable site. Bens bar nice touch.

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Réponse du gestionnaire : Thank you for your review- we love hearing about your stay and can't wait to welcome you back.