Camping Chantecler

Me gustó: Die Reception war sehr freundlich, dafür 5/5 Punkten.

No me gustó: Die Sanitäranlagen sind in die Jahre gekommen, jedoch sauber. Der Platz an sich ist hügelig und eng. Für Gespanne ist er eine echte Herausforderung. Für Gespanne über 11m Gesamtlänge kann ich den Platz nicht empfehlen. Den Übernachtungspreis von 35 Euro, der vorher zu entrichten war, fand ich zu hoch für die Nebensaison und die angebotene Leistung.

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Me gustó: The Campsite is near the city, the toilet and shower is clean, there are some cute cat at the campsite.

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Me gustó: Nice. Decent sized pitches, good facilities, decent showers.

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Me gustó: Quiet
Walking distance to city center
Friendly staff at reception
Good size of pitches

No me gustó: Although working well, electric hookups not to modern standards.
Could do with more proper drinking water points throughout the campsite
Waste bins overflowing and very smelly
Graywater disposant point old and dirty and water point there not very hyginic looking
Some pitches are very uneven and tight to get into for modern campervans
Site could do with modernisation

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Me gustó: The location is a great base for exploring the area and the buses into the city are just outside the campsite.

No me gustó: The customer service was appalling. We booked on pitch up giving an eta of 10pm as this was the latest advertised. We arrived at 9pm to find the reception in the dark and closed and had to keep knocking when the only staff member there was ready to leave to go home and got annoyed with us saying , we are closed, we close at 8.

This was contrary to the advertised time on pitch up and presumably pitch up would send them details of our booking, so they should have been expecting us.

After a time of dealing with annoyed staff member, who seemed like he was not going to let us in at first, we explained that we had paid in advance in full and arrived within the advertised times and we were eventually let in when showing our booking confirmation.

We were shown to our pitch but didn’t know where any of the services were and it was very dark, so had a hard time finding water and waste services.

The staff member left after this and had we had turned up five minutes later there would have been no one there and we would have been stranded with our caravan and no where to stay as the site is barriered,

We did not use much of the facilities as we went the following day, but the toilet and shower facilities were dated and not the cleanest. The pitches were not level or well maintained.

After this experience, we will never book here again.

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Me gustó: Reasonable option to visit Aix, city centre 45 minutes walk or close to local bus service
Trees and hedges for shade (in hills at the edge of the town)
Sanitaires had plenty of hot water and were very clean

No me gustó: Felt a bit run down at the end the season (lights in showers, door handle fell off in my hand, a few showers not working …)
Be warned many pitches aren’t level and turns and gradients on the site are steep - fine for us at 6m but likely to be problematic for large outfits

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