Catanger Llama Farm

Me gustó Everything. The caravan was super comfy, the plot is a little sub trap. You wake up to views of rolling hills and llamas. Mary and Sarah are the best of hosts and even let us tag along to watch the birth of a new baby llama. Absolutely superb!

No me gustó That we only stayed one night (our fault for not booking more lol)

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Del administrador: Thank you!

Me gustó Staying in a gypsy caravan was on my bucket list and the accommodation ticked the box for achieving it.

The surrounding grounds made for lovely walks which helped pass the time.

No me gustó There are so many ways that this experience could have been improved through free gestures to minimal cost.

A chalkboard as you enter the gypsy caravan space could have had a welcome message on as we were travelling for a special occasion, bbq equipment that is fully red with rust or broken, more than one toilet roll, more than four matches to light the BBQ, cooking equipment that doesn’t have loose or broken parts, more cooking equipment such as scissors or tongs, an additional battery lantern (one provided) as there are two hooks on caravan ceiling but only one light to use.

We were also unaware that there is a place to charge mobiles so didn’t bring chargers which would have been helpful. In addition, there is a sign in the gypsy caravan outdoor kitchen saying no bins provided so please take your rubbish home with you but there is no black bag or anything to put the rubbish in. These issues could have been avoided if customer service communication was better.

The customer service on the day was challenging too as stated our arrival time but there was no one there to meet us for over ten minutes. A trolley was provided for us to take our bags to the caravan which was helpful but then the host comically strutted off leaving us to try and move the heavy loaded trolley across the bumpy fields to the accommodation with no offer of help or rest.

Little things that could have been provided for free (chalkboard and better information before arrival) to a matter of pounds (battery lantern and cooking equipment) would have made for a better all round experience.

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Del administrador: Thank you for all of your suggestions. We hope your daughter had a lovely birthday.

Me gustó Friendly welcome, lovely woods, cosy bed and everything we needed.

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Me gustó We loved everything about our stay. Clear communication and a wonderful host!

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