Downer Ranch

Close

Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Changes to your holiday
Bookings cannot be amended within 90 day(s) of arrival.

Admission
All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
At least one of the party members must be aged 18 or over.
Unsupervised minors must have a letter of authorization from their parents or legal guardian.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
Please pick any available site on arrival.
The park will send you further check-in information 2 day(s) before your arrival.

Dogs
A valid vaccination certificate must accompany your dog.
Dogs must be kept on leashes and supervised at all times.
Guide dogs are allowed on site free of charge.
The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
Your dog must be tattooed or microchipped.

General
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Please note that the toilet/shower facilities are unisex.
Public areas are non-smoking.
Quiet hours must be respected between 11 p.m. and 6 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
The park is not liable for any refund in the event of force majeure.
This is a quiet park: no music is allowed.

Pool
Please note there is no lifeguard on duty.
The outdoor swimming pool is open between 06/01 and 10/31 (subject to weather conditions).

Reception
Reception is unmanned after 10 p.m.. Please inform the park while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
If making a fire, the fuel, logs and coal have to be purchased on site.
No charcoal barbecues allowed.
Open fires are prohibited.

Sites
You must follow management instructions when setting up your tent/rig and related equipment.

Taxes
This area is not subject to city tax.

Close