Gateway Resort

Camping and touring

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 1 day(s) of arrival.
• Modifications are subject to a £10.00 ($12.32) fee.

Coronavirus

• The shower facilities are closed. Guests will need to use their own facilities.
• The toilet facilities are closed. Guests will need to use their own facilities.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leashes and supervised at all times.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Swimming pool: access to the swimming pool is not included in the rate and is charged £3.50 ($4.25) per adult and £2.00 ($2.43) per child per session.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10 p.m. and 10 a.m..
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Occupancy

• Single-sex bookings of 4 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Reception

• Reception is open from 9 a.m. to 5 p.m. between 01/01 and 12/31 and between 01/01 and 12/31.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Sites

• Sites: a £10.00 ($12.13) deposit is required on arrival and will be refunded on departure when returning the gate badge/barrier pass/toilet keys.
• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.