Portsonachan Lodges

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 30 day(s) of arrival.
• Modifications are subject to a £15.00 ($18.96) fee.

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 18 or over.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• Dogs must be kept on leashes and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• The park is not liable for any refund in the event of force majeure.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is unmanned after 7 p.m.. Please inform the park while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Safety

• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Open fires are prohibited.