Whitemills Wake and Aqua Park

Liked Lovely site & really helpful guy on entrance.
Great selection of food & drink
Peaceful location but lots of activities to do at Whitemills
Showers really hot & clean

Disliked Toilets need cleaning

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Liked Close to Sandwich
Water assault course
Flat pitch
New facilities
Close to walks

Disliked A bit crowded
Quite a lot of road noise at night
Need more water points
No hose near chemical waste point

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Liked Nothing . Didn’t stay

Disliked Everything

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From the manager: We do not think that this is a fair review. Upon arrival the guests was shown to their pitch and handed the welcome notes. It was explained to them the location of the toilet/shower block. A short time later, I returned to the site and noticed that they were not on the pitch, assuming that they had gone out for the day. I never had any further contact with them. I can only assume, that as we are a water activities centre, the site did not suit their needs

Liked How clean the site was (and was kept). The staff were really friendly and helpful. Food at the on site restaurant was also great.

Disliked It would be great if there was a mirror in one of the communal areas.

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Liked Really liked staying here, brand new camping site, next to an Aqua park and Wakeboard park. We didn’t use the wakeboard park but loved sitting with a beer watching the wakeboarders. The food served at the on site cafe/restaurant was fantastic, had a delicious granola bowl for breakfast that easily served 2 people. The facilities were all brand new, so new showers and toilets in a new facilities block. Perfectly level grass pitches. Staff were all friendly and helpful.

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From the manager: Thank you for your nice comments much appreciated hope to you again soon.
Regards
Whitemills team.

Liked The clean shower and toilet blocks, located very close to the camping area.
All kept clean and very simply.
Not over crowded, good sized pitches.
Helpful on-hand staff to resolves problems

Disliked Confusion on arrival due to another camper staying extra time and taking out slot, which wasn't actually a problem but we weren't sure where to camp and there had been no communication.
Sadly due to lack of patrolling or security; there was. Avery noisy group of teenagers who were very drunk, playing hide and seek in and out of people's tents and generally being annoying and inconsiderate, falling into ourr tents and swearing a lot.
It really unsettled my son and I would rather that neither rof my two young children (10 & 5) had been subjected to that. It was just one night in a campsite, not a festival site!
Having someone on-site to deal with this would have really been appreciated.
Unfortunately there was a very loud yappy dog camping behind us which want we didn't get to sleep until late and the noise from the traffic woke us up really early.

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Liked Location, bar and restaurant facilities . Wash up area

Disliked Small pitch ,not enough for our awning .lots of feral kids playing ball games around vans - having the van hit numerous times with a heavy leather ball and not being able to relax in case it hits you. Same lot in washrooms and leaving in a real mess ( not the owners fault) NO WI-FI at the pitches

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Liked Excellent food, very friendly and helpful staff, water park looked fantastic although certainly too old for that now!! Pitches weren't the largest we've seen although luckily we had no one next to us except a tent.

Disliked Did not like the unisex toilets and showers, especially as they weren't full size doors for the toilet. My partner was very uncomfortable using the loo when a couple of girls were in there cleaning their teeth!
I personally would like to add that it seemed quite unnecessary that the owner appeared to be making sure that people vacated dead on 11 by standing directly at the pitch waiting.

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Liked We stayed for 3 nights with our two young children, not long after they had opened. All the facilities were new, in great condition and cleaned regularly. The staff were really helpful, pleasant and regularly seen doing the rounds which was great. There are only circa 20 pitches, which is nice as it’s not packed.

It’s a short drive or 15 min walk into Sandwich, which has a selection of restaurants and pubs. Sandwich bay/Princes beach is 5km away which is well worth heading to, even with the toll to enter. Alternatively you can head to Ramsgate or Deal which are a bit more of a drive and not quiet as secluded.

We didn’t get to use the water park but will almost certainly be heading back for a few weekends with the kids.

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From the manager: Thank you for your review much appreciated hope to see you again soon.
Regards
Whitemills mills team.

Liked Disabled facilities were excellent. I’d hurt my back and movement was painful and severely restricted.
Access to water park and restaurant. Food was good.
Proximity to Sandwich town, about a 20 min walk - very convenient.

Disliked Facilities were not finished - ladies toilets weren’t open. Gents were unisex, no problem in principle but insufficient capacity for the number of people staying on site.
Campervan pitches were very small. Bit concerning if a fire broke out in one. Many club sites are fastidious about spacing between vehicles for this reason.

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