The Hydeaway

Camping and touring

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 28 day(s) of arrival.

Admission

• At least one of the party members must be aged 18 or over.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Dogs

• Dogs must be kept on leashes and supervised at all times.
• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• Bookings are nominative and non-transferable.
• Bookings for All must not be for more than 14 consecutive nights.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Quiet hours must be respected between 10 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.

Hired accommodation

• Hired accommodation: a £100.00 ($133.34) damage/cleanliness/bracelet deposit is required within 28 days of arrival and will be refunded within 2 day(s) of departure after inspection of your unit, should no damage/losses be found.
• No naked flames are allowed inside the hired accommodation units.

Occupancy

• Group bookings of 2 or more units (e.g. tent, caravan, RV or accommodation hire) traveling together are not permitted via Pitchup.com.
• Group bookings of 8 or more adults are not permitted (couples and immediate family members excepted).
• No bachelor/bachelorette parties permitted via Pitchup.com.

Reception

• There is no reception building on-site: on arrival please contact the number provided on your booking confirmation.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Firepits are permitted but must be raised off the ground and attended by an adult at all times.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• If making a fire, the fuel, logs and coal have to be purchased on site.
• Open fires are prohibited.
• Please do not touch or feed the animals.

Taxes

• This area is not subject to city tax.

Vehicles

• No cars/motorcycles at the site. All cars must be parked in the designated area.