Lee Valley Camping and Caravan Park

Liked Quiet surroundings - we camped on a sunny weekend in August and the site was very quiet during the day and night. Not overly crowded.

Security - codes for the gates on entry and exit and toilets as well as CCTV. The site felt very safe.

Friendly staff at reception

Range of facilities including a laundry room and hair dryers.

Disliked Whilst range of facilities was good, the shower/toilet block could do with an upgrade or just some general maintenance and a good scrub. They were useable and ok but didn’t feel particularly clean.

The children’s play area was closed which was a huge shame as it looks really fun. We have a 6 & 7 year old and always choose a site with play equipment so they have entertainment so this was a real shame not to be told about this in advance.

The shop could have been stocked a bit better - it had some store cupboard essentials but the ice cream freezer was nearly empty and no fresh milk/bread.

Having to ask for rubbish to be cleaned up. The bins are the metal can type with lift off lids. There are signs onsite about foxes so whilst the bins are probably rat proof, they are not fox proof. One morning we woke up to rubbish strewn all over the path near our tent, including a dirty nappy. After a couple of hours of no staff dealing with it, my husband had to go and find a member of staff to deal with it. The staff did clean up when notified but just felt like they ignored it until someone complained as it was on the main path.

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From the manager: Thank for your review. Unfortunately we've had to temporarily close our play areas while some works are carried out. Your comments regarding the toilet and shower block, shop stock and rubbish have been shared with the team on the site to look at and take appropriate action.

Liked Realy great place to go good transport
Into London very clean shower spot on

Disliked None

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From the manager: Thank you for your great review and we’re glad to hear you found the site all that you needed for your stay! We hope to see you again soon

Liked Ease of access to London. Quiet. Large pitches. Helpful staff.

Disliked Dirty toilets. Surroundings of campsite were very industrial and dirty, not great for walking, didn't feel safe. Within the ULEZ.

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From the manager: Thank you for your review. We're glad you found the team onsite very helpful and the access into London really easy. We have passed your comments regarding the toilets onto the team so they can look at improvements to the site.

Liked Absolutely fantastic site to stay on highly recommended

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From the manager: Thank you for your great review and we’re glad to hear you had a fantastic great time! We hope to see you again soon

Liked The staff were helpful and friendly. The park was beautiful we had a fantastic experience

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From the manager: Thank you for your great review and we’re glad to hear you had a fantastic time! We hope to see you again soon

Liked Lots of amenities. Good showers and toilets, laundrette and sinks to wash dishes. The shop was well stocked in case you’ve forgotten anything or need a few extras. The site is quiet and peaceful like a site in the country but a bus service to the city centre comes regularly and it’s a short walk to the nearest overground station.

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From the manager: Thank you for your great review and we’re glad you enjoyed your stay with us! We hope to see you again soon

Liked Really helpful staff, very attractive location. The pitches are a good, generous size and the facilities are clean and well m maintained. The wider park is lovely.

Disliked The location isn't as convenient for central London as I expected. It's either 3 buses or a couple of buses and a train and takes about 1 hr 40. To be that far out and still have to pay ULEZ was a bit of a surprise.

Also (and this can't be controlled by the park or campsite) there are thousands of mosquitoes. We were all severely bitten and now we know why we were the only people sitting outside our vans! Even a citronella lamp didn't deter them so be aware and make sure you bring some kind of insect repellent.

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From the manager: Thank you for your review. We're glad you found the team onsite and the overall site great for your stay. We're sorry that you found the journey into London longer than you'd anticipated.

Liked Great location to get in and out of London, easy access to the site and plenty of communication by staff at the site before hand. Staff were very helpful and friendly. Clean and well looked after site.

Disliked Shower and toilets were very clean but could do with a bit of an update, showers could do with staying on for a bit longer between pushing on the water, mirror by the hairdryers would be helpful,

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From the manager: Thank you for your great review and that our team onsite were very helpful. We have passed your comments regarding the showers onto the team so they can look to see if they can improve it.

Liked Super Anbindung an die öffentlichen Verkehrsmittel! Personal freundlich und hilfsbereit!

Disliked Toilettenhygiene gewöhnungsbedürftig!

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From the manager: Vielen Dank für Ihre Bewertung

Liked Ausreichend Platz, nettes Personal.

Disliked Badezimmer nicht sehr sauber, zwischendurch sehr laut (u.a. auch von der Straße)

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From the manager: Vielen Dank für Ihre Bewertung. Wir haben Ihre Anmerkungen an das Team weitergeleitet, damit es sich den Reinigungsplan für die Badezimmer ansehen kann.