The Flying Horse

Camping and touring

Changes to your holiday

• Bookings cannot be amended within 4 day(s) of arrival.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.
• For licensing reasons, you must be a member to stay at this campsite. After booking, you will be granted free membership of this campsite's exempt organisation, who may contact you to finalise registration.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• If the reception is closed on arrival, please check in at the 07740 853604.
• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Please pick any available site on arrival.

Dogs

• Dogs must be kept on leashes and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
• Your dog must be tattooed or microchipped.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Own alcohol in pub opening times are not permitted.
• Please note that the toilet facilities are unisex.
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.
• This park has no on-site shower facilities.

Occupancy

• Bookings must not consist of more than 3 different households.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is unmanned after 9 p.m.. Please inform the park while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.
• There is no reception building on-site: on arrival please contact the number provided on your booking confirmation.

Safety

• Firearms are not permitted.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• No charcoal barbecues allowed.
• No electric barbecues allowed.
• No gas barbecues allowed.
• Open fires are prohibited.

Sites

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow management instructions when setting up your tent/rig and related equipment.

Taxes

• This area is not subject to city tax.

Vehicles

• Continental touring caravans (caravans built with the passenger door on the right-hand side) are not permitted.
• No cars/motorcycles at the site. All cars must be parked in the designated area.
• Trailers, RV and Class B motorhomes with the passenger door built on the left-hand side are not permitted.
• Twin axle vehicles are not permitted on site.
• Units longer than 4m metres are not allowed.

Visitors

• Visitors must leave the premises by 11:30 p.m..