Pine Cones Caravan and Camping

Liked: The facilities where clean and comfortable,
On site bar and takeaway food was excellent, location was great with lots of dog walks and closet Sandringham

Disliked: Welcome pack with map was outdated as some of the pitch numbers and locations did not match what was actually there when you arrived

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Liked: Clean tidy, easy to find and the food was good

Recommend to friends Visit again

Liked: Self check in for late arrival is ideal, nice welcome pack explaining everything you need to know and a lovely site. 4yo daughter loved the park, the on site food is delicious and option to eat in the bar a nice touch. Bar is lovely, the little porch table is a lovely idea and all round we had a great stay. We'll definitely be returning. Location is also ideal being so close to quite a few local beaches.

Disliked: Chem toilet point could be better signposted but otherwise nothing, it is a great site.

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Liked: We liked the space of the pitches! The children enjoyed just playing in some sandy bits and in the trees. We really like how clean the facilities were. Great value for money!

Disliked: The noise from the road during the night but it's not a deal breaker. That we couldn't have fires (family member booked and didn't realize until it was too late) but we still had a great time!

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Liked: The campsite was lovely and peaceful, and the pitches were almost perfectly level, which made setting up much easier. The pitch was a nice size but perhaps a little short, as we had to reverse right back up to the fence and could only just open the back doors. The bathrooms were spacious and plentiful, and the toilet disposal facilities were good. The bar was nice and not too expensive, but we chose not to eat there as the food seemed a little on the expensive side plus I enjoy cooking in my campervan.

Disliked: Here's a version of your review with improved grammar and flow:
"Upon arrival, we set up camp and enjoyed a brief period of relaxation after a rather long journey. We attempted to connect to the provided internet, but there was absolutely no signal. When we went to shower, the shower/toilet room was pleasantly warm; however, the shower itself was freezing cold. Operated by a push button, the shower required constant activation every ten seconds, resulting in a very quick and chilly wash. The shower rooms had a noticeable musty, damp odor, and after the first evening, the radiators remained off for the following days. Consequently, the rooms were cold, and the shower temperature was inconsistent, fluctuating significantly.
The view was limited to trees, and our caravan's back doors faced directly onto a fence. Additionally, the caravan behind us was only a meter away, which meant opening the doors wasn't particularly enjoyable. There isn't much to do in the immediate vicinity, and taxi services don't operate within the village, making a personal vehicle essential for exploring the surrounding area. The small picnic hut includes an electric heater, but its use requires a separate payment of £2.50 per hour. Considering the cost of £115 for a three-night fully serviced pitch, we felt this should have been included. Overall, this site wasn't the right fit for us, though others might find it appealing."

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From the manager: Thank you for your review, we apologise for some of the inconvenience that you had. Unfortunately it was one of those weekends, the good news is, they happen rarely.
We had boiler problems over the weekend that the engineer though he had resolved, but reoccurred, So we activated the back up system for hot water ensuring the problem was temporarily resolved.
The internet also went down with a fault in the connection for the road to the exchange, fortunately as we are on a business lease line the repair times are quick and this problem was resolved within a short period of time.
The electric for the heater is £2.50 for 3 hours, which we do not feel is unreasonable, and it is often not needed in warm weather so for this reason we did not include in the fee.
We do hope to see you again in the near future.
Best Regards
Pinecones

Liked: Lovely friendly site Exceptionally clean and tidy Great location

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Liked: Location relative to local towns and areas of interest

Disliked: Some road noise and poor dog exercise area

Recommend to friends Visit again

Liked: Very friendly welcome and informative giving maps of local walks. First impression of the toilet and shower facilities was good.

Disliked: The shower facilities are very nice and clean however on all the occasions that my partner and I used them the water was cold.

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Liked: Norfolk.

Disliked: .

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From the manager: Unfortunately we are unable to respond as there is no detail in the review.

Liked: Individual bathrooms with toilet. Staff pleasant. Clean and tidy. Bar and takeaway on site.

Disliked: Too close to a main road, so constant traffic noise even at night. Not much green space on the site unlike the camping and caravanning sites we usually stay on - it seemed a little cramped.
Some of the showers were not working properly and you could only have a cold shower.

It was nice to have a takeaway on site, but the chips were sub standard as some were not cooked properly. The Wi-Fi is a bit hit and miss, sometimes working and sometimes not. Good 5g on site though.

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