By the Red Phone Box

Camping and touring

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.

Admission

• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.

Dogs

• Dogs must be kept on leashes and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Bookings must not be for more than 28 consecutive nights.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• generators are not permitted.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the shower facilities are unisex.
• Please note that the toilet facilities are unisex.
• Please note that the toilet/shower facilities are unisex.
• Quiet (afternoon) hours must be respected between 8:30 p.m. and 9:30 a.m..
• Quiet hours must be respected between 8 p.m. and 9:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• Refunds within the indicated cancelation period are only possible if the park is able to relet your unit/site.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Hired accommodation

• Your unit must be left clean and tidy; a fine of £100.00 ($135.63) will be charged for unclean units upon departure.

Occupancy

• Bookings must not consist of more than 1 different households.
• Group bookings of 2 or more adults are not permitted (couples and immediate family members excepted).
• No bachelor/bachelorette parties permitted via Pitchup.com.
• Single-sex bookings of 2 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Reception

• Reception is open from 9 a.m. to 6 p.m. between 04/17 and 11/03.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Open fires are prohibited.

Sites

• Minimum spacing of 10 metres between pitches.
• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow management instructions when setting up your tent/rig and related equipment.

Taxes

• This area is not subject to city tax.

Vehicles

• The car is only included in the rate if you are traveling with a camper, trailer tent or tent. Cars are not permitted when traveling with a motorhome/RV.

Visitors

• Visitors must leave the premises by midnight.