Kingsmoor Retreat

Camping and touring

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 2 day(s) of arrival.
• Modifications are subject to a £5.00 ($6.48) fee.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The park will send you further check-in information 14 day(s) before your arrival.
• Units will be allocated on arrival.

Dogs

• Dogs must be kept on leashes and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• Refunds within the indicated cancelation period are only possible if the park is able to relet your unit/site.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• There are no garbage cans onsite: all garbage will need to be taken home with you.

Occupancy

• Group bookings of 5 or more units (e.g. tent, caravan, RV or accommodation hire) traveling together are not permitted via Pitchup.com.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Open fires are prohibited.

Sites

• A cable measuring at least 10 metres is needed for the electric hook-ups.
• Minimum spacing of 6 metres between pitches.
• You must follow management instructions when setting up your tent/rig and related equipment.

Taxes

• This area is not subject to city tax.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• The charging of electric vehicles is not permitted on site.