Ashbourne Heights Holiday Park

Liked The pods were clean and offered the basic essentials for ‘camping’, along with bedding and pillows. With a 5 month old, the usual tent camping seemed too tricky, so this was a great alternative. The personal toilet/shower/sink was clean and well-kept. The grounds were well-kept and orderly. The playground was a blessing for young children and the shop on-site was handy too.

Disliked The swimming booking system doesn’t work and this isn’t made clear on the website info. You can’t book swimming until you check in, which isn’t until 4pm with camping pods but is much earlier with tents, so by the time we arrived to check in, all swimming slots were taken. I expressed my disappointment with this to the staff in reception, who did not seem too concerned or flexible, and kept just responding that this is the process in place- like this would help me explain to my 3 year old. However, by chance my sister-in-law was buying milk from the shop the next day and they had just opened another slot up for that day so we managed to get a slot. I’m not sure why this wasn’t offered when I was showing my disappointment about this but had my sister-in-law not have been in the shop at that time, we wouldn’t have known about it. It just doesn’t seem like the most effective system in place and I feel it could be reviewed.

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Liked The park was good and the swimming pool

Disliked The toilet and shower block was dirty it smelt - no toilet roll at times - toilet shower block far away from the camping field

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Liked Lovely location, friendly staff, playground and swimming pool was great for the kids

Disliked Lack of attention to important details such as cleanliness and toilet/shower facilities

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Liked Clean showers & toilets. Safe site, nice for kids to go to the park or on bikes. Excellent location & direct access to Tissington Trail.

Disliked No shower block in tent field.

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Liked Great location the kids loved the indoor pool

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Liked Glamping pod was awesome!! Clean and well designed, we really enjoyed our stay. Just what we needed as a base to visit Alton Towers.

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Liked The setting and the bell tents looked great inside.

Disliked Could do with better quality mattresses, and a small heater. En-suite facilities ,showers quite away away.

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Liked Although I didn't need it, the childrens play area was well thought out, had plenty for them to do and is large enough to cope with plenty of kids.

Availability of the indoor swimming pool

Disliked The casual camping field is on a reasonable slope set away from the facilities, it can take quite a while to walk to them, especially if camping on the far side of the field.
The facilities themselves are insufficient for the amount of people camping and in the pods. There are only 4 showers and 5 cubicles. The showers don't stay on long enough, even if you are trying to save water. There are no seating or shelves in the shower cubicles, just a hook for all your clothes and stuff.
There is only one water tap on the camping field, set at one corner.
The security barrier is never lowered, even during the night.
There is very limited lighting so walking at night can be treacherous.
Toilets were not cleaned often enough and covered in toilet roll, when there was any.
I am sorry to say but this site is not set up for casual camping at all, it appears that it is set up to be a money making exercise only

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Liked A really nice place to spend some time
Great swimming pool
good shop and facilities

Disliked Shouldn't put child friendly bin in the play area where food is consumed

Seems like a good idea but the open bin attracts hundreds of wasps.

Bin should be outside the play area and fully sealed.

Could do with a toilet block at the top tent pitch.
Nothing special needed just a toilet as can be a trek if needed at night.

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Liked Loved the quiet nature of the place. Lots of space for kids to run about
The pool is a great extra- it did seem to be very strong in chlorine though.
Nice grass pitches

Disliked Shower block near where we camped could be improved.

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