How can I change my description or local attractions boxes?
If you're a bookable campground and would like to change the text in any of the text boxes in your manager portal e.g. description / nearby attractions and activities / directions, balance payment, cancelation policy, terms, notices, site type description, photo captions etc., please use the grey 'Request change' button next to the appropriate text box to let us know. We aim to have specific changes and updates made within a working day of these being flagged to us.
Amendments to text must be submitted via this system only, requests made by email or phone to Pitchup.com cannot be actioned.
Please note that our professional writers update the description and nearby attractions and activities text for all our live listings to:
- help your park appear higher on search engine results; and
- ensure that all Pitchup.com listings have original text tailored to your specific park, a feature that is not offered on other listing parks. (Please note that this text is copyright Pitchup.com and may not be used outside the site.)
As a result, we are unable to replace entire listings, or substitute several paragraphs of a listing for your own text. We are of course always happy to update or clarify a park feature if required, for example, new facilities/activities or an updated policy.
Remember it is your responsibility to keep your listing information up to date at all times and flag any changes to us. If you misrepresent anything on your Pitchup.com listing, you may be liable to compensate your guests.