9.2

Overall rating based on 292 reviews

 

93% would recommend this site to a friend.

92% would stay here again.

  84% described as Peaceful ?

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Wifi



Only showing reviews for the last 30 months.

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Anonymous user

Fantastic site - one of the best we’ve used so far06/18/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Everywhere was very clean and tidy and all staff very friendly and polite. Pitches were fairly level using only minimal effort to set up. Lovely and dog friendly with a great woodland walk on site. Fantastic value and will definitely be going again. Fab little restaurant, takeaway on site too.

    Disliked: 

    Nothing

From the manager...

Many thanks for your review, we are delighted that you had a fantastic touring holiday with us and you found our park to be 'one of the best you've used so far' We hope you come back and stay with us again soon.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Location, showers, pitches, staff, cleanliness, facilities06/16/2024

Reviewer's country: United KingdomNick P.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Location, showers, pitches, staff, cleanliness, facilities

    Disliked: 

    Having to pay separately for WiFi

From the manager...

Thank you so much for your amazing feedback and ten out of ten score! We're over the moon to hear that you loved every minute of your stay with us at Castle Brake. Our team works hard to ensure every guest feels welcomed and taken care of, so it's fantastic to know that you found our staff very helpful. We're delighted that you enjoyed our lovely site and that you're already planning to visit us again. We can't wait to welcome you back for another fantastic touring holiday.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
Facilities/activities
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Child friendliness
Cleanliness
Wifi

Great site and staff but restraunt needs expanding and rebranding.06/16/2024

Reviewer's country: United KingdomDan D.Mobile phone iconConfirmed

  • Electric grass tent or trailer tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    Reception staff very friendly and kind, toilets and showers very clean and kept on top off.

    Disliked: 

    The restraunt staff complete opposite to reception, they were very rude and short. Hard to get service in there at all and when you do they are rude. The restraunt needs expanding for capacity issues and a rebrand, with staff going under managmenet who cares about customer services. The ladys on recepetion could teach the restraunt team a thing or two

From the manager...

Thank you for sharing your feedback with us, we are delighted to hear that you found our reception staff friendly and appreciated the cleanliness of our toilets and showers. We are naturally disappointed to hear that your experience in the restaurant didn't meet your expectations- we appreciate your comments and will take them into consideration as we continuously work to improve our services. We hope to welcome you back soon and provide an even better experience.

Kind Regards
The Castle Brake

Overall
8
Location
Value for money
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Wifi

Great stay06/16/2024

Reviewer's country: United KingdomFiona C.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Absolutely loved toilets and showers , underfloor heating and a shower head to die for with great water pressure

    Campsite nice layout great walk for dogs . Would definitely recommend the site and will return
    The lady on reception when we arrived waited for us as it was after 5 friendly and informative . Lovely smiley face on arrival

    Disliked: 

    Castle inn food over cooked although large portions
    Halloumi and cheese garlic pizza bread

From the manager...

Thank you for taking time to leave your review we are delighted to see and hear that you enjoyed your touring stay with us. We do hope you come back and join us for more great dog walks, soon.

Kind Regards
The Castle Brake Team

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Very clean and friendly site06/13/2024

Reviewer's country: United KingdomDavid W.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    From the moment we get there we found we felt at home with staff and the site we were on a hardstanding plot a very good sized one all amenities were as promised food 5 star shower block 5 star must say no timer on the shower was so nice we will be definitely be back this year at some point

    Disliked: 

    Only one the road leading down to the orchard was very uneven with a few potholes just after the toilet block but that is us just being pickie

Overall
10
Location
Value for money
Accommodation
Facilities/activities
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Child friendliness
(No rating)
Cleanliness
Wifi

Top site06/12/2024

Reviewer's country: United Kingdommichael l.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Great site well spaced pitches, nice bar good showers and friendly staff all in a good area

    Disliked: 

From the manager...

Thank you, Michael, for your fantastic review and for sharing your great photo. It certainly looks like you had a relaxing stay. So lovely to hear you appreciated our bar, showers, friendly staff and you would recommend Castle brake to your friends. We look forward to your next visit.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
Anonymous user

Excellent site with clean facilities and really lovely friendly staff06/10/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    The welcome was great, all the staff we met were friendly, the facilities were clean and in good condition, thoroughly recommended.

    Disliked: 

    N/A

From the manager...

Thank you for your fantastic review and top score rating, we are over the moon to hear that you had such a great welcome upon arrival, and found our staff friendly . It's wonderful to know that you had a lovely stay and would recommend us so highly. We hope to welcome you back to Castle Brake Holiday Park again soon.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)

tidy site clean loos value for money as all pitches fully serviced06/10/2024

Reviewer's country: United KingdomValerie D.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    lovely quiet site except for the dog on pitch next to us that barked at anyone or other dogs that walked passed lady in club very friendly will definitely return

    Disliked: 

    nothing

Overall
10
Location
Value for money
Accommodation
(No rating)
Facilities/activities
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(No rating)
Cleanliness
Wifi
(No rating)

Perfect and great value06/06/2024

Reviewer's country: United KingdomAngela V.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Great campsite , friendly and welcoming staff, bar and restaurant serving very generous portions, shower and toilet blocks immaculate.

    Disliked: 

From the manager...

Thanks so much for leaving us a review of your stay, we love to read that you found our holiday park to be 'perfect and great value'. The housekeeping team work hard to the highest standards and are thrilled with your comments regarding the shower and toilet blocks. We look forward to your next visit.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)

we were attending a wedding at the golf club06/01/2024

Reviewer's country: United KingdomJohn W.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Access at anytime . Level pitches and fully serviced . Friendly staff and decent shop

    Disliked: 

From the manager...

Dear John thank you for taking the time to leave us a review of your stay with us. We you we are over the moon that you would recommend us to friends and that you would choose to book another stay, don't leave it too long!

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi