9.2

Overall rating based on 292 reviews

 

93% would recommend this site to a friend.

92% would stay here again.

  84% described as Peaceful ?

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Only showing reviews for the last 30 months.

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Best welcome I have ever had in any camp/caravan site. …08/19/2024

Reviewer's country: United KingdomVelle B.Mobile phone iconConfirmed

  • Non-electric grass tent or trailer tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    Best welcome I have ever had in any camp/caravan site. All smiles and very accommodating.
    Very clean
    Nice heated floors in the shower area
    Nice extra facilities such as the freezer, iron, coffee machine

    Disliked: 

    Wifi wasnt free

From the manager...

Thank you so much for your wonderful review Velle B. We are delighted you and your family enjoyed the heated showers plus extra facilities, and love that you will recommend Castle Brake to friends. You can be sure you will receive another 'best welcome ever' when you visit us again.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
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Wifi
Default avatar

Lovely atmosphere, beautiful setting, spotless08/18/2024

Reviewer's country: United KingdomCharlotte B.Mobile phone iconConfirmed

  • Non-electric grass tent or trailer tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    We were made up of 3 mums and 4 kids in 2 tents. We took the wild camping option as this literally just means the grass is a bit longer but you get far more space (our kids are noisy!)
    Everything about this campsite is great. The staff are friendly and helpful. The amenities are spotless ALL the time. They must have fairies cleaning them in the middle of the night.
    There’s a park for the kids and the onsite food is delicious and reasonably priced (worth booking though as it can be busy!)
    Ladram bay passes are the icing on the cake. Brilliant day spent there.
    We only live 10 minutes up the road but we love staying at castle brake.

    Disliked: 

    Nothing to dislike. Only suggestion would be more than 1 sink in the ladies with cold water for teeth cleaning.

From the manager...

Wow! thank you so much for sharing the fabulous family photos with us. We love that you are making such happy memories for all the mums and kids! The whole team are thrilled you found our park to be friendly and helpful and on the whole 'great!' and we have passed your comments to the team of 'fairies' who keep our facilities spotless!
We are looking forward to your next visit already and hope its real soon!

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
Facilities/activities
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Child friendliness
Cleanliness
Wifi
Anonymous user

Disappointed08/18/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Lovely location and friendly reception

    Disliked: 

    After coming for so long to this site i was disappointed with cleanliness of the ahower blokw dor the fort time and being told i couldnt get a cup of tea frim the bar as the ‘kitchen was closed’ was odd too, not the same as it used to be unfortunately

From the manager...

Thank you, for taking the time to share your review. We are glad to hear you enjoyed the lovely location, and friendly staff. However, we are surprised to hear about the issues you encountered with the shower block cleanliness, as this is not in line with our usual standards or other reviews. We do appreciate your feedback and hope you'll change your mind and visit us again for a more enjoyable experience in the future.

Kind Regards
The Castle Brake Team

Overall
6
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Anonymous user

Clean toilet area08/17/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Clean toilet area

    Disliked: 

From the manager...

Thank you for your review, we are so glad to hear you appreciated the clean toilets. It's great to know that you would recommend Castle Brake to your friends and we hope to welcome you and your family back soon.

Kind Regards
The Castle Brake Team

Overall
8
Location
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Anonymous user

Lovely clean picturesque site. Was cheaper via pitch up than direct08/14/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Non-electric grass tent or trailer tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    Shower and toilet block modern and clean
    Quiet site with good facilities
    Despite being August, we were the only campers in large non electric field for our short stay.

    Disliked: 

From the manager...

Many thanks for taking the time to leave us your your kind review, we're so pleased that you enjoyed your family camping holiday here at Castle Brake. The photo you have shared with us looks delicious!!
It's great to know we met your expectations and that you would recommend us to friends. We hope to welcome you and your family back again soon.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
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(No rating)

Great site08/12/2024

Reviewer's country: United KingdomChantelle C.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Brilliant site. Good size pitch. Excellent shower facilities. Loved the live music on a Friday. Should have entertainment on more days through peak season.

    Disliked: 

    You have to purchase wifi

From the manager...

Thank you for your review. We're delighted you enjoyed your touring holiday with us and that you loved the entertainment at the Castle Inn. Thank you for sharing your lovely photo with us and we look forward to welcoming you back soon.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
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Customer service
Child friendliness
Cleanliness
Wifi

Amazing site so clean and tidy love coming hear been …08/03/2024

Reviewer's country: United KingdomDavid J.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Amazing site so clean and tidy love coming hear been coming every year for 5 years and not board of it and the kids love coming and seeing there seasonal pitch friends. Every time we come they have improved somthing and it's always for the better. Thank you Castle Brake for letting us make amazing family memories on your site.

    Disliked: 

From the manager...

What a lovely review, David. We are delighted to hear you and your family are making amazing family memories, each time your visit Castle Brake and are especially thrilled you choose to return every year. We look forward to your next visit real soon.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
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Child friendliness
Cleanliness
Wifi

beautiful setting. Very quiet. Lovely facilities. Dishwashing facilities were great …07/30/2024

Reviewer's country: United KingdomGeorgie R.Mobile phone iconConfirmed

  • Electric grass tent or trailer tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    beautiful setting. Very quiet. Lovely facilities. Dishwashing facilities were great with on demand hot water and will be even better when the cover is completed. Daughter enjoyed the play park as always.

    Disliked: 

    Not much to dislike. Drains in the bathrooms were a little smelly, but that is probably a symptom of not having mains drainage. I noticed the cleaning rotas in the family and accessible bathrooms weren’t maintained but I’m sure they were being cleaned at least once a day. Grass in the tent area was a bit long which made morning trips to the washing facilities a bit damp on the toes.

From the manager...

Thank you for taking time to review your recent camping stay, it's fantastic that you found our facilities to be great and you that you enjoyed the quiet and beautiful setting. We look forward to your next visit to Castle Brake.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
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Child friendliness
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Wifi
(No rating)

Arrived on site to be greated by a beautiful lady …07/29/2024

Reviewer's country: United KingdomLisa G.Mobile phone iconConfirmed

  • Electric grass tent or trailer tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    Arrived on site to be greated by a beautiful lady that couldn't be more kind and accommodating. The facilities were perfect and very clean. All staff were lovely people. Well done management on selecting a great team. ✌️💚

    Disliked: 

    If you are sensitive to smells (Like me.) There was an awful smell coming from the sewerage/pipes. It was very hard to take and affected our stay somewhat. As it was very difficult to sit outside and eat. But our tent was very close to the back of the toilets/showers. Fabulous campsite! WiFi kept dropping! But rural its to be expected. Highly recommend if tackling the smell successfully is a success. ✌️💚

From the manager...

The manager and staff would like to thank you for your lovely review and for your kind words. We are overjoyed you would recommend Castle Brake to friends and hope you visit again soon.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
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Child friendliness
Cleanliness
Wifi

Toilet block is 5* Reception staff are A*07/28/2024

Reviewer's country: United KingdomChristopher K.Mobile phone iconConfirmed

  • Electric grass tent or trailer tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    Toilet block is 5*
    Reception staff are A*

    Disliked: 

    Nothing…. We’ve been many times
    Before and will return again

From the manager...

Wow! thank you for your 5 star review. We are thrilled you continue to return to Castle Brake and we look forward to welcoming you back real soon.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi