Good location
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site is very clean and staff helpfull, pitches are level …
From the manager...
Thank you for sharing your feedback, Michael C, we love to hear you found the site to be very clean and the staff to be helpful. We are so pleased that you would recommend us, and when you come and stay again, do keep in mind that you can request a lower pitch area . You can be reassured, although we have under 50 static holiday caravans on the park, that even in the height of the season, Castle Brake is still a relaxing woodland holiday place to stay. Kind Regards |
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Very clean site restaurant and bar staff very friendly and welcoming
From the manager...
Thank you for our 10 out of 10 score, Nick W., we are delighted with your comments and are so very pleased you found our site to clean with lovely views. We look forward to seeing you again, on your next visit and hopefully you WILL stay longer! Kind Regards |
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Would definitely recommend to others
From the manager...
Thank you for taking time to leave us a review from your recent touring stay, we are delighted to read that you enjoyed Castle Brakes great location, our good restaurant and clean facilities and disliked nothing. Don't leave it too long until your next visit! Kind Regards |
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From the manager...
Thank you for your kind words, we really appreciate that you took the time to share a review of your recent touring stay with us. Its wonderful you found the site to be immaculate, with very good facilities and thank you for recommending Castle Brake to your friends. We look forward to your next visit in 2025. Kind Regards |
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The site was lovely and clean, very well managed and …
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From the manager...
Thank you so much for taking the time to leave us a 10/10 review, we are thrilled to hear that you and your friends enjoyed your stay and that our team provided you with such excellent service. It's always a pleasure to know that our guests appreciate the care and attention we take of our park. We look forward to your next visit. Kind Regards |
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From the manager...
Thank you for taking the time to share your feedback following your stay at Castle Brake. We’re delighted to hear you enjoyed the underfloor heating in the showers, found our team helpful, and appreciated the peaceful location and family-friendly facilities. It’s great to know that your children enjoyed the games field and play area, and we’re glad the well-stocked shop and on-site pub added to your experience. We’re truly sorry to hear about the concerns you raised, particularly regarding the sewage smell and the cleanliness of the facilities. This is certainly not the standard we strive for, and we will address these issues with our team to ensure improvements are made. Your comments about the games room, camping field size, and out-of-order coffee machine have also been noted, and we’ll be working hard to rectify these matters. We hope you choose to come back and visit us again soon. Kind Regards |
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From the manager...
Thank you for your review and for highlighting the positives of your stay at Castle Brake Holiday Park. We're pleased to hear that you enjoyed the pitch, facilities, and the friendly atmosphere, as well as your meal at the restaurant. We’re sorry to hear that the behaviour of others affected your experience. We wish you had made one of our team aware of these concerns during your visit, as there is always someone available in reception every day to assist, and there is also an emergency contact number in the welcome pack for any urgent issues. Your feedback is invaluable, and we’ll be reviewing our procedures to ensure all guests can enjoy a peaceful environment. We hope to welcome you back for a more relaxing experience in the future. Kind Regards |
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From the manager...
Thank you for taking the time to leave us such a great review. We love to read the kids enjoyed the park area and that your feet were kept warm by the shower block underfloor heating, we agree, a real bonus on a cold morning! We look forward to welcoming you and your friends back in the future. Kind Regards |
Thank you for taking the time to leave us a review. Its great to hear you had a good week, it certainly sounds like you got out and about visiting places around South Devon, and well done on taking part in the quiz night at The Castle Inn! We will pass on your feedback/photos regarding the toilet/shower block and smell to our relevant teams for consideration. We do hope to see you again in 2025.
Kind Regards
The Castle Brake Team