9.2

Overall rating based on 292 reviews

 

93% would recommend this site to a friend.

92% would stay here again.

  84% described as Peaceful ?

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Only showing reviews for the last 30 months.

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Anonymous user

Friendly staff,well maintained grounds and excellent toilet block.07/04/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Friendly staff,well maintained grounds and excellent toilet block.

    Disliked: 

    Inconsiderate dog owners who seemed to be oblivious to the incesent barking of their dogs.

From the manager...

What a lovely review, thank you so much for leaving us your feedback. We love to read that you found our park to be well maintained, to have an excellent toilet block and our staff friendly. We look forward to your next visit and hope it is real soon.

Kind Regards
The Castle Brake Team

Overall
8
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)
Anonymous user

Value for money and the location and pitch size.07/01/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Value for money and the location and pitch size.

    Disliked: 

    Touring pitches looked neglected and untidy. The grass area around the pitch had not been maintained and was lumpy. It would have been very easy, if you’re not careful to trip over.

From the manager...

Thank you for your kind review, It is lovely to hear that you found our site value for money, and that you appreciated our location and pitch sizes. We have noted your feedback about the grass areas/touring pitches - we are continuously working to improve all areas of our park. We hope you visit us again soon.

Kind Regards
The Castle Brake Team

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi

Really happy to have camped here on my first camping trip on my bike.06/30/2024

Reviewer's country: United KingdomLewis B.Mobile phone iconConfirmed

  • Electric grass tent or trailer tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    Location was nice, peaceful pretty campsite with lovely staff and great food.

    Disliked: 

From the manager...

We are thrilled to hear you were 'really happy to have camped here, at Castle Brake, on your first camping trip on your bike', and for taking the time to leave your feedback. Its great you found the location peaceful and we really appreciate your comments about our staff and great food. We hope you visit again real soon.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
Facilities/activities
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Child friendliness
Cleanliness
Wifi
Anonymous user

Great site facilities, easy access to visit places06/30/2024

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Electric grass tent or trailer tent pitch
  • Recommend to friends   Visit again
  • Liked: 

    Great site facilities, easy access to visit places

    Disliked: 

    One pitch was noisy late in to the night. Office was closed when we wanted to report

From the manager...

Thank you for your lovely review and for highlighting what you liked about your visit with us. We are sorry to hear about the noise disturbance you experienced during your stay, this is most unusual at Castle Brake. We have a management presence on the park 24 hours a day to assist with any issues and upon check-in, you were also given a welcome pack that includes an emergency number to contact us at any time. We apologize for any inconvenience caused by the behavior of other guests, and we do hope you consider staying with us again in the future.

Kind Regards
The Castle Brake Team

Overall
8
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
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Cleanliness
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(No rating)
Default avatar

Excellent clean facilities,lovely receptionists06/29/2024

Reviewer's country: United KingdomSusie G.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Very.nice site all perfect

    Disliked: 

    Nothing

From the manager...

Thank you for 10 out of 10 review. We are very happy to hear your touring stay with us was 'all perfect' and that you appreciated the cleanliness of our facilities. Your recommendation means a lot to us and we look forward to seeing you again.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Default avatar

Perfect family adventure06/25/2024

Reviewer's country: United KingdomLauren S.Mobile phone iconConfirmed

  • Orchard camping pod (no pets)
  • Recommend to friends   Visit again
  • Liked: 

    The adventure of camping but with less to co-ordinate! Not having to bring a tent & airbeds made a huge difference to the build up of the trip and having a fridge was a gamechanger too. Family bathroom was great and just overall was a wonderful site. We went to Crealy theme park with our 3 & 4 year old which was fantastic and also to the beach for fish & chips in the evening. On our last day we visited the sister site which has a great swimming pool with a slide for the kids. Fab fab fab

    Disliked: 

    I am unsure if pets had been in our cabin?

From the manager...

What a lovely review, thank you. We are overjoyed to read you and your family had the 'perfect adventure' glamping at Castle Brake. It sounds like your little ones enjoyed their visits to the local theme park and swimming at our sister site Ladram Bay. Do come back to visit soon and enjoy more fish and chips.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Under floor heating in the shower / toilet block (no …06/24/2024

Reviewer's country: United KingdomNeil F.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Under floor heating in the shower / toilet block (no cold feet) & plenty of hot water in the showers (no stupid button to hold in :) )

    Disliked: 

From the manager...

Thank you for sharing your review with us, Neil F. It is so good to hear you did not have 'cold feet' during your touring stay with us, and we would agree the underfloor heating in the shower block is a real bonus. So lovely to hear you would recommend us to friends and we hope you don't leave it too long to visit again.

Kind Regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)

Great loo block, heated floor and hot showers. Great location …06/23/2024

Reviewer's country: United KingdomCharlie S.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Great loo block, heated floor and hot showers. Great location for Crealy theme park. Great value for money.

    Disliked: 

    It seemed like it was based around seasonal pitches and tourers were an added thought. However we were made to feel welcome.

From the manager...

Thank you for taking time to review your recent touring stay, it's fantastic that you found our site to be 'great value for money' and a 'great location for the theme park' We are happy to hear how welcome you felt. Castle Brake offers all type of holidays, camping, touring, glamping, Holiday homes and seasonal guests. We are looking forward to your next visit.

Kind Regards
The Castle Brake Team

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
(No rating)

All very clean and tidy and it was nice to …06/23/2024

Reviewer's country: United KingdomEmma M.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    All very clean and tidy and it was nice to be given a choice of which pitch we would like. Also had food as a takeaway and it was lovely

    Disliked: 

From the manager...

Thank you, Emma, we are delighted you found our park ' all clean and tidy' and that you enjoyed the takeaway food. Looking forward to your next visit.

Kind regards
The Castle Brake Team

Overall
10
Location
Value for money
Accommodation
(No rating)
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi
(No rating)

Good site. We stay here because it’s close to family in Woodbury.06/20/2024

Reviewer's country: United KingdomMichelle B.Mobile phone iconConfirmed

  • Fully-serviced gravel touring pitch
  • Recommend to friends   Visit again
  • Liked: 

    Liked the location of our pitch, more of a level one than others. Pitch size was good.
    Family bathrooms. Plenty of showers and toilets. Clean and tidy site.

    Disliked: 

    No where to change your baby in the family bathrooms.
    The strong smell of sewage when your in the ladies toilets/showers.

From the manager...

We are delighted you have taken the time to leave your thoughts regarding your stay with us at Castle Brake. We love to hear you enjoyed the pitch size, facilities and the location is ideal for visiting family in Woodbury. Your comments regarding the toilets/showers and family bathrooms will be forwarded to the relevant team. We hope you come back to visit again soon.

Kind Regards
The Castle Brake Team

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi