WeCamp San Sebastián

Liked Good stay, we extended our stay by two nights and moved to a larger pitch. The staff were very helpful in with our additional requests.

Recommend to friends Visit again

Liked Quiet, nice location and close to the bus stop for the town centre

Recommend to friends Visit again

From the manager: Dear Steve:
Thank you so much for your kind words! We’re glad you enjoyed the peaceful location and the convenient access to the bus stop.
We hope to welcome you back again soon!
Best Regards,
Reception Team.

Liked Sehr gut alles top

Recommend to friends Visit again

From the manager: Lieber Gast,
Vielen Dank! Es freut uns sehr, dass alles zu Ihrer Zufriedenheit war. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen,
Ihr Rezeptionsteam

Liked Showers were clean

Disliked Pitch was awful, extremely uneven, muddy. Whatcthey dont tell you is that the shop, bar and pool are all
closed on Wesnesdays.
Not worth the money they charge ( over £30 for 1 night with no electric)

Recommend to friends Visit again

From the manager: Dear Guest.

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet your expectations.

We regret that you found the pitch to be uneven and muddy — we understand how frustrating that can be and will pass this on to our maintenance team for review and improvement.

Regarding the shop, bar, and pool being closed on Wednesdays, we understand this may have come as a disappointment. While this is stated in our booking and welcome information, it’s clear we need to make it even more visible, and we’ll work on that.

That said, we truly appreciate you mentioning that the showers were clean — it’s always encouraging for the team to know when their efforts are noticed.

We’re sorry your stay wasn’t what you hoped for, and we do hope you’ll consider giving us another chance in the future.

Best regards,
Reception Team.

Liked Location very good in terms of visiting San Sebastián.
Helpful staff and very pleasant, clean facilities.

Disliked Nothing

Recommend to friends Visit again

From the manager: Dear Paul.

Thank you very much for your kind words. We’re delighted to hear that you enjoyed your stay and that both our location and the service provided by our team met your expectations.

It’s especially rewarding to know that you found our facilities clean and pleasant — we truly appreciate your feedback.

We hope to welcome you back soon on your next visit to San Sebastián!

Warm regards.
Reception Team.

Liked Easy to get about as there was a frequent bus to city centre. The services on site were exceptional and restaurant was good. Views spectacular from site.

Disliked Pitch size was a little tight.

Recommend to friends Visit again

From the manager: Dear Charles.

Thank you very much for taking the time to share your feedback.

We’re delighted to hear that you appreciated the convenient transport links to the city centre, the quality of our on-site services, and the restaurant. It’s also wonderful to know that you enjoyed the spectacular views from the site.

We take note of your comment regarding the pitch size and appreciate your input, as it helps us to continue improving our guests' experience.

We hope to have the pleasure of welcoming you back in the future.

Best regards,
Reception Team.

Liked Easy check in, helpful staff

Recommend to friends Visit again

From the manager: Dear Donna.

Thank you for your kind feedback!

We’re glad to hear that you found the check-in process easy and our staff helpful.

It was a pleasure having you with us, and we hope to welcome you again soon!

Best regards,
Reception Team.

Liked Reception staff very helpful. Great bus connection to San Sebastian every 20 minutes and low cost. Plenty of toilets and showers.

Disliked Bar/restaurant staff, didn't seem to care. Pitches felt quite claustrophobic despite being upgraded to a premium pitch.

Recommend to friends Visit again

From the manager: Dear Mandy.

Thank you for taking the time to share your experience with us.

We’re really pleased to hear that you found our reception team helpful, and that you appreciated the convenient and affordable bus connection to San Sebastián. We're also glad you found the number of toilets and showers to be sufficient — we work hard to maintain those facilities to a high standard.

We’re sorry, however, that your experience at the bar/restaurant didn’t meet your expectations. We take feedback like this seriously and will share your comments with the team to ensure we address any issues with service and attentiveness.

Regarding the premium pitch feeling a bit claustrophobic, we understand that personal space and comfort are important, and we’ll take this into account when reviewing the layout of our pitches.

Your feedback helps us improve, and we hope to have the opportunity to welcome you back in the future with a better overall experience.

Best regards,
Reception Team.

Liked New shower blocks near our pitch. Regular and reliable bus service right outside.

Disliked Not a dislike but a comment…. Very steep so campers need to be aware of that.

Recommend to friends Visit again

From the manager: Dear Guest.

Thank you very much for your feedback.

We’re glad to hear you appreciated the new shower blocks near your pitch and found the bus service convenient and reliable — it's great to know those aspects helped make your stay more comfortable.

We also appreciate your comment about the steep terrain. While it's not something everyone may expect, we agree it's useful for future guests to be aware. We always aim to provide clear information during the booking process, and your note helps us continue improving that communication.

We hope to welcome you back again soon!

Best regards,

Reception Team.

Liked Location and bus service into city.

Disliked Overpriced and a lot of poor pitches, poor quality of amenities.

Recommend to friends Visit again

From the manager: Dear David.

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet your expectations.

We regret that you found the pitches and amenities below standard, and we take your comments seriously. We are constantly working to improve and will be reviewing this with our team to ensure better quality and value for our guests in the future.

Regarding the bus service, we sincerely apologize for any inconvenience caused. However, please note that the transportation is managed by an external provider, and unfortunately, it is not under our direct control. That said, we will still pass along your feedback to the relevant parties.

If you'd be willing to share more about your experience, please feel free to contact us directly.

We'd really appreciate the chance to make things right.

Best Regards.