High Onn Holiday Park

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 21 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 5 day(s) of arrival.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.

Occupancy

• Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• Group bookings of 6 or more adults are not permitted (couples and immediate family members excepted).

Hired accommodation

• Guests must bring their own duvets, pillows, sheets and towels when staying in rental accommodation. You will not be allowed to stay if you do not bring these items.
• Hired accommodation: a £50.00 (€57.79) damage/cleanliness deposit hold is required prior to arrival and will be released within 24 hours of your departure date after inspection of your unit should no damage/losses be found. The site will contact you for your card details so that the deposit is pre-authorised on the card used to make your booking.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Safety

• No charcoal barbecues allowed.
• No electric barbecues allowed.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 10 p.m. and 8 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Safety

• Open fires are prohibited.

General

• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The site is not liable for any refund in the event of force majeure.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors must register at reception and pay their fee.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Dogs

• Your dog must be tattooed or microchipped.