How will I know when a payment has been made? Can I sign up for alerts?

You can view the status of your balance payments at any time via your Stripe account:

1. Go to the Payouts section of the Stripe dashboard.

2. You will see all your payments here. Upcoming payments will be displayed with a light blue ‘In transit’ status alongside. You can also click 'Export' to download your payments as a CSV file which can be opened in Excel for your own records.


You can also sign up for email alerts when a balance payment is made. To receive email notifications:

1. Go to the Stripe 'Communication preferences' page

2. Tick the 'Successful payments' button to toggle them on


More information on how to check when you will receive payments is available here.