Cotswolds Camping

Liked Location was good for exploring the Cotswolds by car

Site has lots of potential with some investment and thoughtful adjustments for guests

Disliked -Campsite was a bit tired and the amenities were often out of order (blocked toilets)
-Site warden wasn’t very helpful, reached out to gain access to the shop which was listed as open but he said he was too tired to open it. I wasn’t aware guests needed to bring their own toilet roll and had already set up my camper for the evening when I realised, I was travelling solo with kids so was a bit of a pain.
-Bin area was over flowing and smelly close to the cafe area.
-when checking in we weren’t given any information about the site and were kind of left to it.
-The pitches in our field were a bit on top of each other and lacked space even though it wasn’t full. There was a confrontation between two separate guests on the site which was very uncomfortable, with more space this not have happened.

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Liked The drive home

Disliked We left a day early.

Great location, but an awful camping experience.

We read the reviews before arriving, and brought our own toilet roll. Unfortunately, that was stolen from outside the toilet facilities.

Our pitch was in possibly the worst location on the site—right next to the toilet and washing-up block, the road and the pub. People were walking and driving past throughout the night, and when there was live music at the pub, the guitarist may as well have been lying next to us. We barely slept for the entire stay.

The site rules appeared to mean absolutely nothing. Children were running around the whole campsite until late at night, shouting and using awful language. The rules sent by email might as well be deleted, because they were not enforced at all.

We asked whether we could move pitches but were simply told there was no room. There was no apology or attempt to help, so we ended up leaving a night early.

The facilities were absolutely disgusting. The toilets were dirty, some did not flush, and there was faeces left around them. The showers had hair everywhere and clearly were not being cleaned properly. There was also no hot water available for washing dishes.

The site also needs more staff who are prepared to actively clean, supervise and manage it.

There was nowhere suitable on site to walk the dog either.

The location is convenient for visiting nearby tourist attractions, but that is the only positive I can give. If you are unlucky enough to be placed near the toilets, washing-up area, road or pub, do not expect to sleep.

We would not return and would not recommend staying here.

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From the manager: Thanks for your review Jessica ,

I will try and go over some of your points. Every day we take in a whole plethora of customers, some days there's barely any children and some days there's loads. During your stay children were typically off school and on their holidays , which unfortunately does mean a higher amount of children who do tend to make more noise than adults (but not always) Going off this basis at times the campsite is beautifully quiet and peaceful, one day is not a representation of the campsite as a whole.

You were allocated pitch 24 BY PITCHUP which is considered one of the best pitches as you have a picnic bench close by with pergola, its not too far from the facilities and has a nice large hedge separating you from the gravel track. I do distinctly remember you asking me to move pitches but if you refer to the information on our website, it states: Pitchup customers are randomly assigned pitches relating to their booking information and these cannot be changed on arrival.

Now we also do advise our customers to be an extra extension of the warden, if you see someone breaking the rules do not hesitate in texting the warden to inform him. He cannot be everywhere at once, the warden did a walk around at 11pm and advised customers to keep any noise to a minimum. The next day when in the office he saw your email at 10.47pm noting the noise, unfortunately despite his best efforts the emails will not be checked as frequently as text messages or phone calls.

The toilets and showers are deep cleaned between two and three times a day, as much as wed absolutely love to be able to clean up after every customer its practically impossible which is why on the site rules we ask our customers to rinse down showers and try their best to leave the facilities as clean as they've found them. A small burden of responsibility rests upon the customer to do their bit, this frees up the warden to manage the shop , do more patrols, litter pick, check for dog mess, perform light gardening tasks and answer phone calls and texts.

There is also 6 site maps across the site and obviously the one on our website which shows all the facilities, our website states there are 5 washing up sinks, two being cold water and three hot water, if asked the warden could of pointed the hot ones out to you.

Dog walks are found directly next to the campsite , accessible through a small gate one minute away from the campsite entrance, there's another two opposite the campsite behind a layby , 30 seconds from the campsite entrance and then there's four a mere 3 mins drive away situated next to a free to park layby.

This year we added four brand new toilets and a brand new shower block with four more toilets.

Liked Loads of great facilities, probably some of the best we've experienced. Food and drinks on site, and we had a singer for one of the evenings.

Disliked We booked a 'large' pitch for a 6-berth tent. We have a Berghaus Air 6 XL and whilst the tent did just about fit in the pitch, there was no room for our car alongside it. Thankfully, some guys opposite us allowed us to park on their spare space.

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Liked Lovely cafe/bar good children's play area great location. Helpful staff

Disliked Absolute chaos on checking in on friday with our pitch taken and a while to find another one. Owners blamed pitch up. The shower block towards the back had a major drainage issue and the smell was so bad we couldn't use them. Better showers by reception but quite a walk if pitched at the back. Didn't see any facilities cleaned throughout our stay. No wi fi offered

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Liked So clean and the hosts are so nice.

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Liked Fantastic Camp Site. Friendly, spacious, characteristic and an absolute fabulous on-site bar with home made pizzas that were just delicious! Look forward to returning in the near future!!! Thank you Team Cotswold Camping for a magial stay!!

Disliked Nothing!!!

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Liked Clean
Good water supply’s throughout
Quiet
Liked the kettle and toaster being in the hut, would benefit from having a small fridge and cutlery etc added.

Disliked Issues with plumbing - there was a smell when attempting to open toilets near the hut however shut them again and smell went away - had to use toilets near reception.

Not ideal for if you want to go on walks from the site itself with children and dogs as no paths along main roads.

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Liked The country side setting
warm welcome
The live music
Nice and quiet

Disliked Showers
Smell of the toilets further up the site
Kids park could do with abit more on it

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Liked Close to diddly squat farm
Cafe and bar good food and polite staff

Disliked Someone had taken our pitch and we were the ones that had to move
No bins on camp apart from reception toilets in a mess and have to bring your own loo roll roads noise levels were not stuck to shop on site but never open

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Liked Facilities were absolutely spotless and staff are very friendly and helpful. The camping Spot was perfect and we really enjoyed our stay. Thanks you

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