Camping Cristal D'Opale

Μου άρεσε Unfortunately not a lot to like except helpful staff

Δεν μου άρεσε Sandy pitches, weeds and un kept including dog poo! Rubbish left/debris and some pitches too far from EHU. Showers and toilets dated however clean.
Only Ok for a quick stop over.

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Μου άρεσε Ce camping sera magnifique quand les travaux seront terminés. Les emplacements libres ne sont pas bien limités c'est dommage. Par contre les sanitaires sont propres et l'eau très chaude. Mais le +++ c'est la proximité de la mer. 15mn à pied

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Από τον διαχειριστή: Hello,

Thank you for your positive feedback. We are glad to read that you appreciated the proximity to the sea and the quality of the sanitary facilities, in particular the cleanliness and hot water.

We also take note of your comment regarding the definition of free pitches. This is part of the ongoing improvements within the campsite as the renovation work continues.

We are pleased that you can already see the potential of the site, and we hope to welcome you again once all developments are completed.

Kind regards,
Camping Cristal d’Opale Team

Μου άρεσε Lovely spot and so close to the beach with a bunker outside.
Great for dogs too!
Staff were friendly can see this place being filled in the summer
Basic facilities

Δεν μου άρεσε Temporary disruption with electric works but we were still looked after

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Από τον διαχειριστή: Hello,

Thank you for your positive feedback. We are pleased to read that you enjoyed the location close to the beach, the dog-friendly environment, and the friendliness of our team.

We also take note of your comment regarding the basic nature of some facilities. The campsite is currently undergoing a renovation programme, and improvements are ongoing.

We appreciate your understanding regarding the temporary disruption linked to electrical works, and we are glad this did not affect the quality of your welcome.

We hope to have the pleasure of welcoming you again soon.

Kind regards,
Camping Cristal d’Opale Team

Μου άρεσε Good location and walkable to get to the town centre. Staff were pleasant.

Δεν μου άρεσε Pitch size was good but pitches were very sandy and not level. We needed to dig out in the morning because we did not get out and look at the pitch. The bathroom was not pleasant - unheated at the end of March - with shower water running right across the room in the disabled shower. There was building work going on when we were there and the electricity was off in the morning.

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Από τον διαχειριστή: Hello,

Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the location and the friendliness of our staff.

We are sorry that other aspects of your stay did not fully meet your expectations. The campsite is currently undergoing a renovation programme, and some areas may still feel uneven or temporarily affected during this period of work.

Your comments regarding pitch conditions, sanitary facilities and electricity supply have been noted and shared with our team. These points are part of the ongoing improvements we are actively working on.

Thank you again for your honest review.

Kind regards,
Camping Cristal d’Opale Team

Μου άρεσε A lovely horse farm with a friendly welcome and good facilities

Δεν μου άρεσε Very little. Apparently laundry facilities are available. Needs a chemical waste point for longer stays.

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Από τον διαχειριστή: Hello,

Thank you for your kind feedback. We are pleased to read that you enjoyed the welcome and the facilities.

We also take note of your suggestion regarding the addition of a chemical waste disposal point for longer stays. This is a relevant improvement and has been shared with our team for consideration as part of the site development.

Kind regards,
Camping Cristal d’Opale Team

Μου άρεσε The staff were lovely and helpful - both at the reception and in the restaurant (understandably winding down for the season but still with a decent coffee and fresh breakfast offer).
The site is dog friendly.
Showers and toilets were clean, water was hot, and we had a great space all to ourselves.
Beach bonus - one of the German bunkers is just at the campsite exit.

Δεν μου άρεσε I'm not a fan of token-operated showers as there is always a risk of malfunction (and the machine 'eating' the token)...

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Από τον διαχειριστή: Hello,

Thank you very much for your detailed and positive feedback. We are delighted that you appreciated the friendly and helpful staff at both reception and the restaurant, as well as the relaxed seasonal atmosphere with still a good coffee and fresh breakfast offer.

We are also pleased that you enjoyed the dog-friendly environment, the cleanliness of the sanitary facilities, the hot water, and the spacious pitch you had. It’s great to hear you also enjoyed the beach access and the nearby historic bunker.

We take note of your comment regarding token-operated showers. We understand your concern about potential inconvenience, and feedback like yours is taken into account as we continue improving our facilities.

We hope to have the pleasure of welcoming you again in the future.

Kind regards,
Camping Cristal d’Opale Team

Μου άρεσε Wij werden heel vriendelijk ontvangen en kregen meteen een duidelijke uitleg over waar alles zich bevond. De staanplaatsen zijn super leuk en bieden voldoende privacy. Ook de sanitaire voorzieningen waren heel netjes: propere toiletten en fijne douches met lekker warm water. Kortom, een heel aangename ervaring! 🌿✨

Δεν μου άρεσε Enkel wat minder was dat je 100 euro borg moet betalen voor de badge om met de wagen naar buiten te kunnen.

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Από τον διαχειριστή: Hallo,

Vielen Dank für Ihre freundliche Rückmeldung. Wir freuen uns sehr, dass Sie den herzlichen Empfang, die Stellplätze sowie die Sauberkeit unserer Sanitäranlagen und die warmen Duschen geschätzt haben.

Bezüglich der 100 € Kaution für den Ausfahrtsbadge verstehen wir Ihren Hinweis. Diese Maßnahme dient der Sicherung und dem ordnungsgemäßen Zugang zum Gelände.

Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

Mit freundlichen Grüßen
Das Team des Camping Cristal d’Opale

Μου άρεσε Peaceful and close to beautiful beach

Δεν μου άρεσε Very run down, pitches with scrap on them. Couldn't get electric even tho we paid for it, due to no space (other than next to scrap caravan 8 foot gap) no way of fastening awning down due to sandy pitches.
Food was nice, but it's not a restaurant, it's a burger van. Chap on the bar very friendly as was receptionist. This place has great potential, it's close to a beautiful beach and 15 min walk to the town. It's ideal for a stop over, but it's quite eery due to being on your own. Lots of police presence too whilst we were here, on the site and in the dunes. Showers worked well, toilet near to pitch. No WiFi but we didn't need any anyway. And no bins or toilet emptying facilities so you'd struggle for more than a few days. Close to euro tunnel for heading home.

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Από τον διαχειριστή: Hello,

Thank you for taking the time to share your detailed feedback.

We are pleased to read that you enjoyed the location, the nearby beach, and the friendliness of some of our team members.

We are sorry that other aspects of your stay did not meet your expectations. The campsite is currently undergoing a major renovation programme, following a period of deterioration, and some areas are still in transition. This can unfortunately result in a more basic or uneven experience while improvements are being carried out.

Your comments regarding pitch conditions, electricity access, site layout, facilities and overall upkeep have been noted and shared with our management team. These points are part of the ongoing work to restore and improve the site step by step.

We also take note of your feedback on the food offer, services, and amenities, which will help us refine what is provided on site.

Thank you again for your honest review.

Kind regards,
Camping Cristal d’Opale Team

Μου άρεσε Absolutely nothing. Booked for 2 nights, left after 1 night.

Δεν μου άρεσε Arrived at 5:30 to find the reception closed. Opening hours advertised open till 6pm. Eventually we found a very abrupt young lady who opened up and confirmed our booking. We were to choose our own pitch. After attempting a few, we finally found one that wasn’t soft sand. We had a go at hooking up to a number of electric points and eventually found one that worked intermittently. There was no one around by now to advise that there was an issue with the electric. In the morning we advised the reception who stated “it worked before” then dismissed us. We had pay extra for showers, which only had cold water. The shower block was very grubby. The site looks derelict. In the morning we decided to leave. You have to pay 100 euro deposit for the gate fob. When returning the fob we mentioned that we were leaving, only thing abrupt person said “you won’t get a refund” wasn’t interested in refund, just had to get out of that dreadful place. We have been touring France for 5 weeks and have never came across such a place. Would definitely not recommend.

I left my phone in the office. When I realised shortly afterwards, I went to the caravan where the girl was and she said I hadn’t. My partners phone was showing it was definitely in or around the office. He went to the caravan and she stormed passed us, opened the door and put it in his hand then stormed off.

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Από τον διαχειριστή: Hello,

Thank you for taking the time to share your experience. We are sincerely sorry that your stay did not meet your expectations.

The campsite is currently undergoing a major renovation phase following several years of decline, and we understand that some aspects of the site may still appear unfinished during this transition period.

We take your comments regarding reception, cleanliness, electrical points, showers and general maintenance very seriously. Your feedback has been shared internally so that improvements can continue to be made as quickly as possible.

We also regret the negative impression left by your interactions with our team, as this does not reflect the level of welcome we wish to provide to our guests.

We understand your disappointment and thank you for your honest feedback.

Kind regards,
Camping Cristal d’Opale Team

Μου άρεσε The beach

Δεν μου άρεσε The site was a bit tired but we can see lots of progress for future improvements so we will return to see the changes

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Από τον διαχειριστή: Hello,

Thank you for your feedback. We are pleased that you enjoyed the beach and your stay overall.

We take note of your comment regarding the site feeling a little tired. The campsite is currently undergoing a renovation programme, with visible improvements already underway, and we are working step by step to enhance the experience for our guests.

We are glad you can already see the progress and look forward to welcoming you again to discover the future improvements.

Kind regards,
Camping Cristal d’Opale Team