Positiv We were a group of 15 — 7 adults and 8 children aged between 5 and 11 — and stayed at Hartland Caravan Park for a week. From the moment we arrived, we had such a wonderful experience. When we arrived at reception, we were directed to Pitch 4, where we were greeted by Beck. From start to finish, she was incredibly welcoming, friendly and informative. As it was Parade Weekend, she gave us a leaflet and even told us the best place to stand with the children so we could get the most out of it. Our group included everyone from experienced campers to people camping for the very first time. Beck was always quick to offer help and advice whenever we needed it. Once we had settled in, she gave us a note with our remaining balance and her contact details, telling us to call her anytime if we needed anything. And we certainly did! We called Beck several times for information, and she never once seemed fed up with us. When one of the children unfortunately hurt themselves, Beck was there in a heartbeat to help. She provided assistance and even gave them crutches to help them walk. Her kindness and genuine care really stood out. The facilities at the campsite were exceptionally clean. We used them regularly throughout our stay and noticed the cleaner coming in and out at least three or four times a day. There were also mops and cleaning equipment available for anyone who wanted to clean up after themselves, which was a great touch. The campsite is also within driving distance of lots of beautiful beaches, restaurants and attractions. Some places were around 30 minutes away, while others took up to an hour and a half, but the journeys were easy and enjoyable, so we didn't mind travelling. Beck was also fantastic when it came to recommending places to visit. She suggested several restaurants and beaches, and we even travelled into Cornwall twice. She recommended two local beaches that were both within half an hour of the campsite. One had a beautiful waterfall, although it was around a 20-minute walk from where we parked, and the other was opposite a harbour where we enjoyed crabbing. As a parent, I worry quite a lot when it comes to my children's safety. However, while staying here, they had all the freedom in the world and absolutely loved it. I felt comfortable letting them explore, and Beck was always keeping an eye out for them. The children absolutely adored her. There isn't anything specifically on-site for children to do, but that wasn't a problem for us. We brought their bikes and plenty of games, and there was lots of open field space for them to roam and play. We also met a few other families who had stayed at the site before, and the children all ended up playing together. Beck even brought some of her family members over to say hello, which made the whole experience feel incredibly friendly and welcoming. Walking distance to local shops, pubs and restaurants. Asda, lidl ect is 20/25 minutes away. Which is an easy drive. Honestly, this was the best holiday I've had in a long while. The children had an absolute blast, and we all came home with some fantastic memories. A huge thank you to Beck for making our stay so enjoyable and for going above and beyond for us. We would 100% return to Hartland Caravan Park and would happily recommend it to anyone looking for a friendly, peaceful and welcoming place to stay. We can't wait to come back!

Negativ Everything was excellent. Except on arrival we wasn't sure we was in the right place. But soon discovered we was.

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