Positiv Clean site

Negativ Owners texting and refusing to answer phone when there was a problem just texting after refusing to answer the phone

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Vom Platzbetreiber: Pleased to read you won't be coming again. There wasn't actually a problem; you were text with pitch details and responded by saying that someone was occupying your pitch. Yes they were, because you arrived at 10:00am when PitchUp makes it clear that check-in is from 12 noon. You then said that you'd tried calling earlier (you hadn't) to request an early check in, but regardless this wouldn't have made any difference because the site was full anyway so this was not possible. Perhaps reading is not your speciality as I later learnt that you drove down the wrong entrance and someone next door had to assist you to reverse the van and caravan even though there are signs clearly saying not to drive down there. In spite of you turning up well before check in time we kindly allowed you to begin your stay once the pitch was vacated. A kind gesture we won't be replicating for others in future owing to your ridiculously entitled review. Silly season is in full swing! Jon L

Positiv Closeness of the bar and pool

Negativ Small gravel pitch next to road not a deal for children cars driving right in from the pitch . Very worrying with you take young kids. One staff member very unwilling to help. Everything seemed to much hassle for him

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