Comprehensive range of facilities. Swimming pools high quality, good range of family activities, main entertainment / bar / food complex was nice. Shower / toilet facilities were very good, washing up areas for campers also decent. We didn't need to leave the park as there was plenty to do onsite.

Not really one park but two, with quite a distance between them. Facilities split over two sites (indoor pool at one, outdoor at the other).

Some facilities tired / require investment (mini golf, cart tracks etc). Pools under utilised (too few sessions, often sat empty for hours despite hot weather).

Pitches not well defined plus we had to clear litter and obstacles from ours before pitching. Ours was down the end of an empty field. One group of campers making noise and shouting at each other until gone 0100 - no attempt to resolve from the park. Staff at the bar rushed off their feet whilst others elsewhere just bored.

Whole placed lacked atmosphere / vibe, but suspect that was down to the time of year and lack of punters - hopefully summer time with more people it would feel more alive as there is so much potential here with such a well equipped site.

The site is next to Burgh castle ruins (5 min walk from the camp) its views are unbelievable. Amazing for dog walking and even the kids were going on their bikes to watch the sunset each evening as it was that stunning.
Good instant was very nice not too over prices but the drinks were extortionate.

Everything else really. Not to sound miserable but the pitches were so uneven and full of stones. So wasn’t the easiest to pop the tent up. Half the reason I chose this site was that it had an outdoor pool with slide. Great for our 3 teenagers who had already started summer hols. 4 out of 5 days they went swimming and the slide was closed. I went into reception multiple times to be told by the lifeguard management that they were busy doing other jobs to open the slide with it not being high season yet. We were there 6-11th July. Reception staff extremely rude. On the first night we went to get some food and the ceiling caved in on us due to how severe the rain was falling. Act of god. The staff in restaurant were lovely. We had to move our own table twice and finish our dinner. No complaints as our food avoided the water just kids were a bit wet, but the bar manager asked us to go see park manager the next morning as they’d like to give us some vouchers for being understanding. The restaurant was evacuated shortly after.
Popped into reception and the manager Paul did everything in his power to avoid us. Excuse after excuse and this is when we didn’t even have a complaint!! Was just going down as per bar managers request. Also they needed statements on file of what happened.

Facilities- yuck! Not very clean and the showers are shocking, you have to hold the button to get water running but it doesn’t keep flowing for a few seconds like some do, it stops and the showers are shoulder height. So trying to wash your hair whilst having to keep the button in was joyful. I did end up going in disabled next time my hair needed washing.

friendly staff, nice meals, went to indoor pool and thought it could do with some TLC , ( some tiles in the pool missing and a lot of patch work. Painted characters on windows needed brightening up or replaced) but I had a nice swim can't fault it . nice toilet/shower block on camp site but there was a strange smell about it ! was made welcome, yes I enjoyed it and would come again.

Being woken up at 4 each morning by a cockerel ! but that is nature not the only bird as the crows started then pigeons , just nature so not complaining.

I did not like the whole attitude of the site

The staff did not want to no trying to get hold of head office was near impossible we had to move pitch at the end of our stay due to there incompetence to find the one they moved us to was someone else’s that was out for the day in there camper and it could goo on

The park itself was ok as was the entertainment, food court and swimming pool

The shower facilities pressing the control for the shower was actually horrendous as water was only on for approximately 5/10 seconds would be impossible for a parent to wash a child no shop on the park had to go to the other park which if you have a motorhome was a bit of a chore

Beautiful pool. Amazing amenities.
And fantastic location.
The club has some really good entertainment on, prices are a little high.
The staff are very friendly though, 10 out of 10 for the staff.

Wasn’t well looked after, which is a shame. We had to pick up rubbish before pitching our tent. The toilets were in a bit of disrepair, could do with a good deep clean, are repair.

Really good value especially given facilities such as pools and gym if you want them. Good camping facilities and very hot water.

Not huge pitches but reasonable enough. Showers were difficult as need to hold button in continuously, but managed and had much worse, lol. Times for pools and gym were a bit limited when I went.

Staff were amazing. Receptionist gave me an a welcome. Maintenance staff amazing, and did not laugh at us trying (dismally) putting up awning. Lady in the bar. Can’t remember her name but she worked her socks off. On her own (too much) but she never let her smile drop. I hope they recognise her worth. Toilets and shower clean. Reviews about noise - well I bunked out in the awning and literally by 11pm it was quiet: You have to expect noise!! Such a lovely atmosphere with all other campers.

Wasps. Now I know camp cannot control wasps. However I did find they were nesting underground, near the toilets.

Pool when it was open

Moody staff (older generation-younger staff were a pleasure to deal with)
Scalding hot showers - everyone was complaining
Very limited opening times for pool

We enjoyed Everything, Pool was good & nice in hot weather, People was friendly, Toilet & that was all clean

How hot the showers got, I could hear other kids crying because the water was to hot & some parents had to clean them in the sink, Your water in the showers need tuning down its a hazard!!!!!