- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Excellent site with clean facilities, friendly and helpful staff
Unbeliebt: –
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Great site, quiet and clean. Staff friendly and helpful. Toilets always clean.
Unbeliebt: Nothing.
Hi there,
Wow! Thanks for the great review.
We hope to see you again soon. ^SR
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Pitches good size and clubhouse facilities clean
Unbeliebt: Camping facilities were very poor and dirty. During our 3 night stay we didn’t witness anybody clean them. A wet floor sign was left in the middle, but that was about it. We used the indoor swimming pool facilities and they were dirty, and need attention. Two of our party injured themselves on a cracked tile in the pool. Which resulted in the child needing to have his foot glued and the adult having to have skin closures on their knee. The lifeguards were inexperienced and young, but did the best they could in the situation. The first aid kit was very poorly stocked and no process appeared to be in place for such incidents. We were asked to keep the site updated and made contact with the reception team. Very disappointed nobody from Parkdean Resorts has contacted us to check how we are.
Hi there,
Thank you for taking the time to share your feedback with us.
We are truly sorry for any disappointment caused during your stay - this is certainly never our intention.
Please be assured that your comments will be shared with the relevant teams for internal review.
We hope in the future that we are able to welcome you back to one of our parks. ^SR
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: The location is nice. The pitches are a good size, and the main clubhouse was clean.
Unbeliebt: The toilet block was disgusting! We stayed for 3 nights, and I never saw the toilets cleaned during our whole stay (the sign on the toilet door said they were cleaned twice a day). Some of the worst facilities on a campsite I have seen, not just the cleanliness, but it needs some major repairs and maintenance. We used the indoor swimming pool, and again, it was dirty and very poorly maintained. Two of our party injured themselves on a cracked tile in the pool, which has resulted in the young boy having his foot glued together and the adult female having skin closures put on her knee. The lifeguards on duty were young and inexperienced, but handled it very well. The first aid kits were very poorly stocked, and we had to go out to buy additional resources. A member of management came into the pool area while we were still there and asked us to let the reception know of an update later that day, which we did. No one from Parkdean has contacted us to see how they are, very poor customer service.
Hi there,
Thank you for taking the time to share your honest feedback with us.
We are truly sorry to hear about your stay with us and for the disappointment caused.
Please be assured that your comments will be shared with the relevant teams for internal review.
We hope to be given the opportunity to be able to welcome you back again in the future to one of our parks. ^SR
Wouldn’t rush back
Natalie M.
Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Nothing!
Unbeliebt: Very dirty!!! Toilets, showers, washing up block. Very limited entertainment. Pool closed all day Sunday & couldn’t book any other times. Food in the clubhouse not suitable if you are gluten free. Plus very expensive £20 a pizza
Hi Natalie,
Thank you for your feedback. We’re very sorry to hear about your experience, as this is not the standard we aim to provide.
Cleanliness is extremely important to us, so it’s disappointing to learn that the toilet, shower, and washing facilities did not meet expectations during your stay. Please be assured that we are addressing this with our housekeeping team to ensure these areas are maintained to a much higher standard.
We’re also sorry for the frustration caused by the pool closure and limited availability, as well as the entertainment offering not meeting your expectations. We understand how important these facilities are to our guests’ overall experience.
Thank you again for bringing these issues to our attention. We truly value your feedback and will use it to make improvements. ^SR
Enjoyed our stay and would stay again
Jayne M.Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Spacious pitches, location was lovely
Unbeliebt: Lack of soap in toilets and tents and tourers pitched together
Hi Jayne,
Thank you for your honest feedback.
We hope to be able to welcome you back to one of our parks in the future. ^SR
Very clean staff Very friendly
Mark W.Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Spacious pitches very quiet at night
Unbeliebt: Lack of choice when it came to beers
HI Mark,
Thank you for the great review, this means so much to us. We look forward to welcoming you back soon to create more amazing memories. ^JC
Would stay again
Mark P.Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Nice level pitch, water waste etc close by. Friendly staff. Clean park. Good vibes
Unbeliebt: Presure in showers was not great. No shop on site. Although there was one at the second site down the road.
Hi Mark, thank you so much for taking the time to submit your review and share your experience with us. We're really pleased to hear that you enjoyed your stay overall and that you found our team to be friendly and welcoming—it means a lot to us. I will definitely pass along your feedback to the team regarding the showers so we can look into making improvements for future guests. We truly appreciate your comments and hope to have the pleasure of welcoming you back again in the future. ^AB
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
-
Übersetzen (Von Google Translate)Beliebt: Easy check in..good entertainment for kidd
Unbeliebt: Holes in road for tourer need sorting out also electric hook up tripped out.. shower timer is silly going off every 45 seconds...grass needs sorting too.
Hi there,
Thank you for taking the time to share your feedback following your stay. We’re pleased to hear you found check-in easy and that your children enjoyed the entertainment—that’s great to know.
We’re sorry to hear about the issues you experienced on the touring field, including the condition of the access roads, problems with the electric hook-up, and the shower timer settings. We also appreciate your comments regarding the grass maintenance. This is not the standard we aim to provide, and your feedback has been shared with our maintenance and operations teams to review and address.
Thank you again for your comments—they really do help us improve. We hope to have the opportunity to welcome you back in the future for a better experience. ^EC
Lovely site. Staff unbelievable 5 stars
ken f.Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: All about site. Toilets and showers very clean.
Unbeliebt: Nothing
Hello Ken,
Thank you for the fantastic review! It means so much to us :)
We're thrilled that you had a great experience and we can't wait to welcome you back soon to create even more amazing memories. ^JC
Hi,
Thank you for your wonderful review! We’re delighted to hear you enjoyed our clean facilities and found our staff friendly and helpful.
We look forward to welcoming you back for another great stay soon! ^EC