Few things for kids to do out door heated pool is good food great

Camping pitch ok abit worn down dips in the ground showers face to keep your hand on button for water to come out

The facilities looked really good but didn't have time to use any due to issues explained below.

site was not for us. Turned up and the police were there. Someone had been assaulted. Pitch was crammed in with two other families. Disabled toilet had womens clothes in and wasn't very clean. It appeared anyone was using them and not just to go to the toilet. Lots of noise, music after 11pm, electric motorbike racing around and horrendous swearing to children about the age of 10. It's a real shame as we have been to a park dean before and thought it was fine but we won't be coming back to this one.

Location

Pitches were uneven, dry & dusty with very little grass remaining.

Was not worth the extra cost we felt we paid for access to the pool as it was so popular you only got a short time there.

Staff fabricated toilet checks. At 5am this morning the ladies hadn’t been checked since 3pm yesterday & toilet paper was running out/empty in most cubicles. By 7am a fake entry for after 1am had been added saying they had been checked & filled up. Not good enough with that many people on site.

10am check out is also early compared to a lot of other sites. Tent was still wet from dew when we had to take it down.

The weather

The showers were awful, had to hold the button the whole time you used them. only 5 men's toilets and showers for what 50+ pitches?

I liked the location, especially its closeness to the Roman fort.
Outdoor swimming pool.
Staff were pleasant.

Hated the surface around the outdoor swimming pool; it was like walking on nails. Tiles missing from around the sides of the outdoor pool.
Indoor pool missing tiles on the floor of the pool when you enter.
No wear to sit and undress/dress in the showers. Constantly needing to hold the button when taking a shower both in the ladies and gents. Toilet block (Ladies) leaking toilets, frequently no soap or toilet roll. Toilet block (Gents) one cold tap constantly running. One hand drier out of order for the whole period. One soap dispenser not working. Problems with wasps around the pitches. Bins always seemed to be full, so birds were constantly fetching things out of them. Noise at night was a constant problem. Not great value for the money; which is a shame when the site could have been, so good.

The toilet block was right in the middle of the pitch so no matter where your tent was it was close.

The activities were extortionate and so not worth the money. We paid £28 for the pool party for 30mins of loud music in a pool. That’s it! It was ridiculous.

The whole place needs to be revamped and is very tired looking.

The arcade section is tiny.

The evening entertainment is terrible.

Drinks and food are really expensive.

The staff look like they want to hang themselves, especially at the pools.

The showers in the toilet block are a nuisance, you have to keep your hand on the button all the time which is really inconvenient when trying to wash kids.

This site was perfect in every way, lovely clean site with good amenities.
Staff were lovely, helpful and friendly
The bar/waiting staff in the Boathouse restaurant were amazing and so so helpful, nothing was too much for them especially Karen & Kelly. The chef Sonia was exceptional, she went above and beyond to cater for my dairy free granddaughter, wonderful food, thank you to you all

The disrespect of some campers on leaving the toilets so dirty

Great location, near the historic Castle.
Friendly staff.
Great pool.

Very pricey drinks in the pub.
Ground not level, but it was ok.

The pitch was a good size the toilets were cleaned everyday the pool was a good size very popular sand pitches so when it rained water didn't stay on the ground long staff are friendly bit pricey for food if you eat there I would definitely go again

–

Everything

–