Great site, did the job for us
Tisy F.
Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Friendly, clean toilets and showers, price. Location.
Unbeliebt: Could do with some tlc , pot holes in touring road , peg numbers on floor. Could do with keeping other bar open as we went in for a drink when bingo was on bit felt like we had to sit in silence.
There was things for our granddaughters …
Celia T.Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: There was things for our granddaughters to do. They enjoyed the swimming pools both indoor and outdoor. Going to the entertainment and arcade to try and win prizes.
Unbeliebt: My son was in a tent so needed to use the showers and toilets. They commented on how they were cleaned only once day unlike another place they stayed which was cleaned at least 6 times throughout the day. Also they felt there wasn't enough showers or toilets to cater for busy times.
Hello Celia,
Thank you for taking the time to complete this review. Guest feedback is extremely valuable to us as it helps us to continually improve our service and the experiences we provide. ^JC
Outdoor pool
Peter N.Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Outdoor pool
Unbeliebt: Outdoor pool gritty stone floor. Slide landing covered in duck poo. Washing up area had like warm water with very poor flow.
Hi Peter, Thank you for your review.
We're pleased to hear you enjoyed the outdoor pool during your stay.
We appreciate your feedback regarding the pool surroundings and washing-up facilities. We're sorry these areas did not meet expectations, and your comments will be shared with the relevant teams for review and improvement.
Thank you also for your private feedback regarding electric scooters. Site rules are in place for the safety of all guests, and we will continue to monitor and address any instances where these are not being followed.
We hope to welcome you back again in the future. ^EC
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Pitch sizes were good. We weren't happy with the pitch we stayed on the first night but they happily allowed us to move.
Greeted by the warden when we arrived at the pitch. Lovely walks straight from the site. Walked to the river and had lunch at the Fisherman's Inn. Lovely 😍
Great Chinese takeaway opposite the entrance. Great value and good food.Unbeliebt: Receptionist didn't know where the motorhome service point was when we checked in as we needed to fill with water.
The pitch next to us had erected their tent 3 foot onto our pitch which reduced the size of ours. Luckily it was a large pitch.
Really strong cannabis all day and nigt and morning at our first night's pitch hence the request to move. No WiFi available on the second pitch we stayed on.
Hi there,
Thank you for taking the time to leave such detailed feedback following your stay with us.
We're pleased to hear that you enjoyed our spacious pitches, the beautiful walks from the site, and the local amenities nearby. It's also great to know that our team was able to assist you in moving pitches so that you could enjoy the rest of your stay more comfortably.
We appreciate you bringing your concerns to our attention. We understand your frustration regarding the neighbouring pitch encroaching on your space and the issues you experienced with other guests.
Thank you as well for your comments regarding access to the grey waste area and WiFi coverage. Guest feedback is invaluable in helping us identify areas where we can improve the experience for future visitors.
We hope that despite these issues, you left with many positive memories and that we have the opportunity to welcome you back again in the future. ^EC
Travelled as a large family and expected more, really disappointed.
Daniel W.Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Friendly staff
Large sized pitch (touring electric)
Close to Roman FortUnbeliebt: Touring Pitches were just sandy and barely any grass.
Advertised as dog friendly but dogs only allowed in small part of bar/restraunt (no entertainment or activities in there) until that closed around 8:30 and were unable to enter showbar or arcade with dog.
Washing water in dishwashing room barely came out.
Large numbers of sign written vans onsite.
Toilets checked in mornings only and filthy by end of the day.
Arcade was very limited.
Only 90 mins of children's entertainment per day in showbar and very repetitive.
Mini golf had holes closed, the electric car track near mini golf was closed as the cars were broke.
No shop on site at yare.
Hi Daniel,
Thank you for taking the time to share your feedback following your stay with us.
We're pleased to hear that you found our staff friendly, enjoyed the spacious touring pitch, and appreciated our location.
However, we're sorry to learn that several aspects of your visit did not meet your expectations, particularly as you were staying with a large family. We understand your disappointment regarding the condition of the touring pitches, the limited access to some areas with dogs, the cleanliness of the facilities later in the day, and the availability of some of our attractions and activities during your stay.
Feedback such as yours is important as it helps us identify areas where improvements can be made and where guest expectations may not have been met.
Thank you again for your honest review. We value all feedback and will share your comments with the relevant teams for consideration. We hope you will consider visiting us again in the future and allow us the opportunity to provide a better experience. ^EC
Great facilities, kids loved the arcade!
Clint N.Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Great facilities, kids loved the arcade!
Unbeliebt: Ladies toilets could have been cleaned more regularly.
Hi Clint,
Thank you for taking the time to leave your review.
We're really pleased to hear you enjoyed the facilities and that the kids loved the arcade.
We're sorry to hear that the cleanliness of the ladies’ toilets did not meet expectations during your stay. Your comments have been shared with the park team so they can review cleaning frequency and standards.
Thank you again for your feedback, and we hope to welcome you back again soon. ^EC
Great size pitch, good atmosphere and …
Hannah S.Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Great size pitch, good atmosphere and location. Pub not far was excellent price and quality!
Unbeliebt: No toilet roll after 7/8pm every night until they topped up sometime the next day. I would suggest doing my frequent checks.
Hi Hannah,
Thank you for taking the time to leave us a review.
We're delighted to hear you enjoyed your stay, particularly the spacious pitch, the atmosphere on the park, and the convenient location. It's also great to know you found the nearby pub to offer excellent value and quality.
We're sorry to hear about the issue with toilet roll availability in the facilities. We appreciate you bringing this to our attention and agree that more frequent checks would help ensure supplies are replenished promptly, particularly during busy periods. Your feedback will be shared with the park team for review. ^Ec
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Outdoor heated pool was great. Got there early without booking on a sunny bank holiday Saturday and enjoyed 1.5 hours there before it got busy. Staff are friendly and helpful. Facilities are fine. Showers nice and hot.
Unbeliebt: The site security could have done a better job getting some noisy guests to turn music down after hours on one night. Couldn't get kids to sleep. Drinks prices are ridiculous. Kids play area could do with some work.
Hi there,
Thank you for your review and for choosing to stay with us over the bank holiday weekend. We’re really pleased to hear you enjoyed the outdoor heated pool, found our team friendly and helpful, and were happy with the facilities and hot showers.
We’re very sorry, however, that noise from other guests affected your stay and your children’s sleep. We do expect all guests to respect our quiet hours, and we appreciate you bringing this to our attention as we continue reviewing how these situations are managed on site.
We also value your comments regarding drink prices and the children’s play area, and your feedback will be shared with the relevant teams as we look at future improvements.
Thank you again for your feedback, and we hope to welcome you and your family back again in the future. ^EC
Overall it was a good campsite
Kiera W.Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Location was good for what we wanted. Pitches were quite crammed in compared to other sites we have been too. We did go on the hottest weekend so it was fully booked.
Unbeliebt: The toilet and shower facilities could have been cleaner and there was never any toilet roll so defiantly take your own when using.
Hi Kiera,
Thank you for sharing your feedback today.
We strive to clean and maintain our toilet and shower facilities to a high standard , so we're really sorry to hear that we didn't meet your expectations during your recent visit.
Your feedback is extremely valuable to us, and we will make sure to share it with our park staff so that they can make any necessary improvements right away. We genuinely apologize for falling short this time.
We sincerely hope that this doesn't discourage you from visiting another of our resorts again in the future. ^JC
Nice site for kids to run …
Glenn E.Bestätigt
- Grasbewachsener Stellplatz mit Stromanschluss
- Freunden empfehlen Wieder besuchen
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Übersetzen (Von Google Translate)Beliebt: Nice site for kids to run and play together. Good pitch layouts. Food at the restaurant was lovely. Good fun in the outdoor pool.
Unbeliebt: Toilets in the camping area run out of loo roll every night we were there. So waking up in the mornings having to check cubicles for loo roll or pop back to our tent to get some. Toilet block also not the cleanest. Could definitely do better.
HI Glenn,
We sincerely appreciate you taking the time to share your review following your recent stay with us.
Your feedback is incredibly valuable, as we are always striving to improve and enhance the experience we provide for our guests. Thank you once again for sharing your thoughts with us. ^JC
Hi Tisy,
Thank you for taking the time to share your review following your recent stay. We really appreciate your feedback, as it helps us to keep improving and continue enhancing the experience we offer our guests. Thank you again for sharing your thoughts with us. ^JC