Friendly staff and the entertainment was great for little ones

Facility block are dated and you need to hold the button all the time to have a shower

All facilities were on hand, we did suffer a hot water breakdown which was soon fixed.
Clubhouse offered great children's entertainment.

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Flat Large pitches

Cleanliness of whole site. No dogs allowed in club after 6pm, No one to check you in after 5.30pm. Terrible showers.

Nothing much, entertainment was awful, prices at bar were high

Showers/toilets were dirty and only cleaned once per day. Toilets regularly ran out of toilet paper. Only 4 sinks for nearly 100 pitches.

Walks and lovely meals and staff in resteraunt/only downside shower block a bit dated/and no diss allowed in bar after 6 a lot of people complained about this

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Clean facilities, nice outdoor and indoor pool. Lots of things to book. Close to the castle ruins for a walk. Guy in golf booth very friendly and reopened the hut for a last minute game of golf.

Looking a bit tired in places. Staff mentioned parkdene hadn't invested so they were doing what the could. The pitches were lacking grass which might have been due to the hot weather. Great for a short break though.

Comprehensive range of facilities. Swimming pools high quality, good range of family activities, main entertainment / bar / food complex was nice. Shower / toilet facilities were very good, washing up areas for campers also decent. We didn't need to leave the park as there was plenty to do onsite.

Not really one park but two, with quite a distance between them. Facilities split over two sites (indoor pool at one, outdoor at the other).

Some facilities tired / require investment (mini golf, cart tracks etc). Pools under utilised (too few sessions, often sat empty for hours despite hot weather).

Pitches not well defined plus we had to clear litter and obstacles from ours before pitching. Ours was down the end of an empty field. One group of campers making noise and shouting at each other until gone 0100 - no attempt to resolve from the park. Staff at the bar rushed off their feet whilst others elsewhere just bored.

Whole placed lacked atmosphere / vibe, but suspect that was down to the time of year and lack of punters - hopefully summer time with more people it would feel more alive as there is so much potential here with such a well equipped site.

The site is next to Burgh castle ruins (5 min walk from the camp) its views are unbelievable. Amazing for dog walking and even the kids were going on their bikes to watch the sunset each evening as it was that stunning.
Good instant was very nice not too over prices but the drinks were extortionate.

Everything else really. Not to sound miserable but the pitches were so uneven and full of stones. So wasn’t the easiest to pop the tent up. Half the reason I chose this site was that it had an outdoor pool with slide. Great for our 3 teenagers who had already started summer hols. 4 out of 5 days they went swimming and the slide was closed. I went into reception multiple times to be told by the lifeguard management that they were busy doing other jobs to open the slide with it not being high season yet. We were there 6-11th July. Reception staff extremely rude. On the first night we went to get some food and the ceiling caved in on us due to how severe the rain was falling. Act of god. The staff in restaurant were lovely. We had to move our own table twice and finish our dinner. No complaints as our food avoided the water just kids were a bit wet, but the bar manager asked us to go see park manager the next morning as they’d like to give us some vouchers for being understanding. The restaurant was evacuated shortly after.
Popped into reception and the manager Paul did everything in his power to avoid us. Excuse after excuse and this is when we didn’t even have a complaint!! Was just going down as per bar managers request. Also they needed statements on file of what happened.

Facilities- yuck! Not very clean and the showers are shocking, you have to hold the button to get water running but it doesn’t keep flowing for a few seconds like some do, it stops and the showers are shoulder height. So trying to wash your hair whilst having to keep the button in was joyful. I did end up going in disabled next time my hair needed washing.

friendly staff, nice meals, went to indoor pool and thought it could do with some TLC , ( some tiles in the pool missing and a lot of patch work. Painted characters on windows needed brightening up or replaced) but I had a nice swim can't fault it . nice toilet/shower block on camp site but there was a strange smell about it ! was made welcome, yes I enjoyed it and would come again.

Being woken up at 4 each morning by a cockerel ! but that is nature not the only bird as the crows started then pigeons , just nature so not complaining.

I did not like the whole attitude of the site

The staff did not want to no trying to get hold of head office was near impossible we had to move pitch at the end of our stay due to there incompetence to find the one they moved us to was someone else’s that was out for the day in there camper and it could goo on