EuroParcs Biggesee

Positiv Biggest Lake main shower block eas clean with lots of hot water ..staff helpfull

Negativ Feels a neglected site ..the temporary toilette block seems to have been permanent temporary for a long time clean but stinking ... our first pitch on a large slope ..but to be fair no problem moving to another pitch ..

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Positiv Proximity to biggesee

Negativ Lack of staff to deal with antisocial behavior in quiet hours.

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Positiv The campsite facilities are good, clean but aging. Good location close to the reservoir and local town for supplies.

Negativ We were advised an earliest check-in time of 15:00. We arrived at 14:55. Unfortunately the reception was closed with no personnel on site. Consequently, we were stuck with a 14 metre car and caravan combo on the wrong site of the barrier with no instructions on how to enter the site.

There were several other families stuck in the same position. This turned out to be quite fortunate, as, one of these groups was a delightful young Belgian couple who spoke very good German and English. After around 45 minutes of trying different unanswered telephone numbers, they eventually got a call back from absent staff advising how we could gain entry by opening a combination locked panel to get hold of welcome packs containing site barrier pass cards. We did get an email, the next day!, which gave us this information. Someone or something messed up quite badly.

When they are present, we found the reception staff to be generally quite surly with one lady in particular being openly impatient and rude. Best to keep contact with them to a minimum as they radiate a believe that they are too busy to offer either friendly or polite customer service.

We did respond to Europarcs’ request for a site review, and related the events re-told here. A month has gone by and we have not had any response to that review from Europarcs.

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Positiv De plek

Negativ Het ontvangst en de tijdelijke wc blok

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Positiv Good place to stay without having to use driving. Perfect for cycling.

Negativ The only thing I do not like is on the last night and the morning before we leave new people arrive and camping. They smoke so much just like steam train!! Hv to shut the windows and can’t enjoy to sit out. Knowing it is not your fault!

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Positiv Location near the lake.

Negativ Small crowded pitches, a feeling that it is not cared for now. Many facilities seem to be in disrepair or simply closed. It is not part of the lake as it appears on the website. Poor level of cleaning in general was a problem.

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Positiv Shower facilities

Negativ pitches too close together, especially the time we stopped there as it was a public holiday so was busy. No privacy between pitches and felt unsafe.

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Positiv Ein sehr freundliches Team mit lockeren Sprüchen. Ein sehr schöner gepflegter Platz, gute Sauberkeit in den sanitär Einrichtungen.

Negativ Unebene Stellplätze man muss schon einiges aufbocken damit der Wohnwagen gerade steht.
Leider kein W-Lan an den Stellplätzen!

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Positiv Schöner Platz ..wie im Vorfeld beschrieben

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Positiv 1. Location
2. Environment
3. Calm & Quite
4. Neat and clean
5. Management

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