Mendip Ski Camp

Positiv Site is beautiful, well maintained and owners welcoming. Facilities great. Added bonus WiFi was excellent as low cell reception

Negativ Nothing

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Positiv Level pitches. Easy to find. Quiet spot. Enough showers and toilets for who was there although if it had been busier, it may have been a problem.

Negativ Shower floor was wet from hole in roof.

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Positiv Nice quite site, facilities are adequate and clean. Easy access to walks. And the activity centre is on the doorstep where you can book outdoor activities if desired.

Negativ Nothing

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Positiv The site was spacious and we had the ability to choose were we pitched. The toilets were clean and showers hot water in abundance.

Negativ A fellow camper had left broken glass and dog poo behind on the pitch.

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Positiv Nice secluded spot next to centre and nearby tourist places. Good Security of 2 gated access. Ease of parking and generous pitch size. Good grass for pitching, good sized hedging as sound buffer and enjoying wildlife.

Negativ Sloped site, No members of staff came to inspect or visit site campers when we went and there was dog/ fox poo in the field. Also lots of bugs including Horseflies & wasps due to being next to paddock

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Positiv Quiet site with only three of us camping. Meant my dog didn't need to be on lead all the time
Showers loos and washing up basic in a wooden shed but functional and has hot water.
Field on a slope I wasn't worried but could be an issue for some

Negativ The site is open and during the afternoon a car came in and drove around the top field with loud music Made me very nervous of leaving my van unattended and I felt I needed to lock myself in overnight

WiFi only came on when Phil arrived at 7pm and wiggled the box. I was told it's common for people to struggle and that it was user error

There is no reception on arrival which meant I was unsure which of the two fields to park in and indeed if the second one was available. It was only after Phil eventually replied to email that I understood both available but WiFi only an option in first one

Tried to call on arrival and no reply or call back

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Vom Platzbetreiber: Thank you for taking the time to leave a review. We’re sorry to hear that your experience didn’t fully meet your expectations, though we’d like to take the opportunity to clarify a few things for future guests.

Our site is indeed peaceful and quiet with the added flexibility of being able to visit the activity centre next door when looking for things to do. Many of our guests choose us specifically for the peaceful nature of our location, appreciating the balance of tranquility and nearby opportunities for adventure.

We also take security very seriously. Gaining access to the site requires going through two sets of gates, providing a secure environment for all our guests. Occasionally, a vehicle may briefly enter the site by mistake. This is rare and something that can happen at any location. However, this does not compromise the safety or security of the site in any way.

Guests are welcome to pitch in either of our two fields, depending on their preference. The first field is where most guests choose to stay, as it’s closest to the toilet block (a purpose-built wooden structure, not a shed). The layout is designed to be self-explanatory, allowing guests the flexibility to find the perfect spot without unnecessary formality.

Regarding the Wi-Fi issue – we can confirm that the correct code was provided multiple times. When Phil entered the code into your phone, the Wi-Fi connected immediately without any issues or adjustments. It does seem that the issue you had was due to an input error, which happens to the best of us from time to time.

We don’t have a formal reception area, as we aim to give our guests the freedom to settle in at their own pace. Clear signage is provided, and contact numbers are displayed prominently should anyone need assistance. We always do our best to respond quickly to any messages and as we live next door there is almost always a member of the team nearby and available if needed.

We truly value all feedback and our aim is always to provide a calm, secure, and enjoyable environment.

Positiv How quiet it was. Basic facilities which suited us. Close to local attractions.

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Positiv Friendly welcome on arrival, clean facilities and good pitch size. Good value for money. Short walk to nearest shop for any forgotten essentials.

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Positiv Great location

Negativ Limited number of toilets & showers. Doesn’t have a bin to dispose of any bin bags.

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Positiv None

Negativ Rubbish around tents, unkept grass and surroundings.
No communication, arrived at the site and drove in. Saw mess from previous camper around tent on clean, beer cans etc.
Rang phone number on arrival and no answer and not even a call back. Ended up have to find another site to stay at and wasted £90

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Vom Platzbetreiber: Thank you for your review.

Unfortunately we did not get to see you as we did not meet you or see you on site and did not have any communication from you.

We had other families camping at the site during that time who managed to access the site and who we met on their arrival. They respected the campsite and didn’t litter the area.

I am concerned that you may have gone to the wrong site, perhaps a nearby site, as your comments do not tally with our site and we did not see you on the site.

For the benefit of any future guests - we are a clean and well kept campsite with clean shower and toilet facilities with hot water. We offer free Wi-Fi, hardstandings for campervans and motorhomes.