The Orchards Holiday Park

Positiv Great campsite with excellent facilities. The pools were clean and enjoyable, and the showers and toilets were always spotless. The people were incredibly kind and welcoming, which made the stay even better. Highly recommended!

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Positiv Lovely site, not too busy when we visited, clean and tidy area.
Bus stop right outside the site was a bonus!

Negativ The showers only ran for literally 20 seconds so pushing the button was constant. Would have been uncomfortable if we went at a cooler time of year ie spring, autumn or winter.

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Positiv We went off peak, so the campsite felt very spacious.
Warm welcome from reception, very accommodating for a pitch swap.
There's a takeaway on site so was appreciated on the last night we didnt have to cook.
I came to this campsite almost 20 years ago as a young girl (not much had changed, which actually was quite nice) lots of memories.

Negativ Shame the outdoor pool was out of use, but work is clearly underway to make it better.

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Positiv Bus stop opposite

Negativ The fact that they didn’t have us booked in,(was booked last November) the campsite was fully booked with a children’s rugby tour. They put the blame onto pitchup. Said they offered us a refund but they didn’t. Was told that all the facilities where available to us, but they weren’t.

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Vom Platzbetreiber: On arrival at our park at 2pm on 2nd May the lady in reception wasn't expecting you, we have admitted this, it was a human error and not something that we make a habit of. You showed her your confirmation and she then called the general manager (myself) and explained the situation. Our touring park was busy with the rugby tour but not fully booked. You were told that you were welcome to stay but we had lots of children on site. I did instruct the receptionist to offer you a refund if you would rather not stay but you said you were grateful that we had a pitch to offer you and you decided to stay.
You looked at one area on the touring site and then went back to reception and asked for a different pitch which you were allocated. The area chosen by yourselves was in the quietest part of the park. I was pitched only 4 places away from you as I had decided to stay on site with my camper van to keep an eye on things.
The shop was open for your use as were the games rooms and the toilet block.
I have noted from another review that you were turned away from our take away and for that I can only apologise but I think they were overwhelmed with the sheer number of people on site.
I am sorry that your experience with us wasn't a good one but I have to say I am at a loss to understand why you stayed for two nights if everything was so awful!!

Positiv Friendly staff in reception and shop. Lovely site, tiered pitches with countryside views. Good facilities - wet rooms for ladies, gents and unisex, so handy for families. Washers, dryers, ironing boards, plenty of sinks to wash up in. The indoor pool was warm, clean and the pool toys for all to use were much appreciated. The coffee shop was well priced too. It was end of the season so we felt we had it all to ourselves!

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Positiv It’s a lovely site well maintained and managed very well as a tourer all facilities were brilliant showers and toilets very clean brilliant. Last time we visited was 35 years ago so things have moved on but a very special place !!!

Negativ Marvellous

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Positiv Really friendly staff, clean and plentiful facilities, indoor pool was great for our toddler, they even had pool toys for him.

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Positiv What a fabulous site, plenty of space for play and comfort and activities for the children big and small. Having 2 swimming pools especially an outside one given the weather was superb. Quiet at night and facilities were very clean, private and well equipped. Staff were very helpful and friendly.

Negativ Minor issues:

Shop opening hours were limiting at key times.

Indoor pool is exceptionally hot when the sun is out.

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Positiv The whole stay was amazing.
Facilities are well kept, the park itself is clean and tidy.
The staff are lovely and the whole atmosphere is perfect

Negativ Nothing

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Positiv Lovely site, toilets were very clean and well kept. Takeaway was really nice

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